EFFECT OF SUPPLIER EVALUATION ON PERFORMANCE OF PROCUREMENT CONTRACT: A CASE STUDY OF COAST PROVINCIAL GENERAL HOSPITAL
Abstract
The general objective of this study was to assess the effect of supplier evaluation on performance of procurement contract in Coast General Hospital in Kenya. This research adopted a quantitative correlation research design to address the formulated hypotheses. Stratified random sampling technique was used to select 70 respondents from the target population of 85 respondents in five departments in Coast General Hospital in Kenya. Primary data was collected by use of self-administered structured questionnaires which was distributed through the drop and pick method. Data analysis was by descriptive statistics and inferential statistics using Statistical Package for Social Sciences (SPSS) version 24. The Pearson’s product moment correlation analysis and standard multiple regression analysis was used for hypotheses testing. The data was presented using tables, and figures for the purpose of giving a pictorial view of the results. The study revealed that supplier evaluation had statistically significant effect on procurement contract performance in Coast Provincial General Hospital. Supplier collaboration had a statistically significant effect on procurement contract performance in Coast Provincial General Hospital. Financial stability had a statistically significant effect on procurement contract performance in Coast Provincial General Hospital. Supplier technical competency had a statistically significant effect on procurement contract performance in Coast Provincial General Hospital. Supplier ethics had a statistically significant effect on procurement contract performance in Coast Provincial General Hospital. The study recommended that the Coast Provincial General Hospital should adopt supplier collaboration, financial stability, supplier technical competency and supplier ethics in order to foster procurement contract performance in Coast Provincial General Hospital.
Key terms: Accountability, E- Procurement, Governance, Performance, Procurement, Procurement policies, Supplier management, Transparency, Training
CITATION: Sauda, Z. A., & Ngeny, G. K. (2019). Effect of supplier evaluation on performance of procurement contract: a case study of coast provincial general hospital. The Strategic Journal of Business & Change Management, 6 (2), 244 – 264.
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DOI: http://dx.doi.org/10.61426/sjbcm.v6i2.1110
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