FACTORS INFLUENCING IMPLEMENTATION OF E-PROCUREMENT IN THE NATIONAL GOVERNMENT: A CASE OF THE MINISTRY OF INTERIOR AND CO-ORDINATION OF NATIONAL GOVERNMENT

Patricia Njeri Mambo

Abstract


Over the last few years, the internet has changed the way business is done in every industry. E-procurement has dramatically changed the way purchasing is done. Both public and private sector institutions have embraced the benefits accrued from E-procurement practices. The Kenyan government has recognized adoption of ICT in service delivery to the public and its citizens in the Constitution. However, even given the potential benefits of e-procurement, most of the government ministries have not effectively implemented the e-procurement practices. This study sought to investigate the factors influencing the implementation of e-procurement in the Ministry of Interior and Co-ordination of National Government. The target population of this study was staff working in various Departments of the Ministry of Interior and Co-ordination of National Government and whose head office is in Nairobi.  The study employed the stratified random sampling technique to come up with a sample size of 67 respondents from a population of 168. This study relied mostly on primary data collected by use of questionnaires. The study generated both qualitative and quantitative data.

Keywords: top management commitment, ICT infrastructure


Full Text:

PDF

References


Al-Qirim, N. (2006). The role of government and e-commerce adoption in small businesses in New Zealand: International Journal of Internet and Enterprise Management, 4(4), 293-313.

Ancarani, A. (2005). Towards Quality e-Services in the Public Sector: The Evolution of Web Sites in the Local Public Service Sector. Managing Service Quality.

Arasa, R. & Achuora, J. (2012). Antecedents to Successful Adoption of e- Procurement in Textile and Apparel Firms in Kenya. International Journal of Scientific & Engineering Research, 3(10), 9-15.

Arbadeen Group. (2005). Best practices in E-procurement: Reducing costs and increasing value through online buying. Aberdeen Group Publication.

Archer, N. (2005). An Overview of the Change Management Process in e-Government. International Journal of Electronic Business, 3(1), 68–87.

Armstrong, M. (2000). Understanding training -Human Resource Management Practice, 8th Edition. London: Kogan page limited pp: 543

Arnold, U., & Essig, M. (2002) Digital Bidding in Public Procurement: Economic Effects of Electronic Sourcing in the Public Sector, in 11th Annual International Purchasing and Supply Education and Research Association Conference.Twente University, Netherlands.

Bailey, P. Farmer, D., Crocker, B., Jessop, D., & Jones, D. (2008). Procurement Principles and Management, 10th edition. London: Pearson Education Limited

Baker, G. P. & Hubbard, T. N. (2004). Contractibility and Asset Ownership: On-Board computers and Governance in U.S. Trucking, Quarterly Journal of Economics, 119(4), 1443 - 1479.

Basheka, B. C. (2008). Procurement Planning and Local Governance in Uganda: A Factor Analysis Approach. Paper Presented at the 2008 International Research Society for Public Management Conference, from 26-28 March 2008, in Brisbarne, Australia

Beer, M. & Eisenstat, R.A. (2000). The Silent Killers of Strategy Implementation and Learning. Sloan Management Review, Summer, 29-42.

Bentley, H.D. (2007). Managing Performance in the Public Sector, 2nd ed. London: Routledge.

Berman, J.Y., & Brynjolfsson, E. (2005). Information Technology, Incentives, and the Optimal Number of Suppliers, Journal of Management Information Systems, 10(2), 37-54.

Bogonko, J. W. & Saleemi, J. V (1997). Research in Education (7th ed.) NJ: Prentice Hall

Borg, W. & Gall, M. D. (2009). Educational research: An introduction. (5th ed.). New York: Longman.

Brynjolfsson, E., Malone, T., Gurbaxani, V. & Kambil, A. (1994). Does information technology lead to smaller firms? Management Science, 40, 1628-1644.

Burton-Jones, A., & Hubona, G. S. (2006).The mediation of external variables in the technology acceptance model. Information & Management, 43, 706-717.

Bwoga, W. & Kamau, P. (2011). Public Procurement: Lessons from Kenya, Tanzania and Uganda. OECD Working Paper NO.208. OECD Development Centre

Chatterjee D, Grewal R. (2006). Shaping up for e-commerce: institutional enabler of the organizational assimilation of web technologies. MIS Quarterly, 26(2), 65-89

Chatterjee, D., Grewal, R. & Sambamurthy, V. (2002). Shaping up for e-commerce: Institutional enablers of the organizational assimilation of web technologies. MIS Quarterly, 26(2), 65-89.

Clemons, S. (1992). An exploratory study of the introduction of online reverse auctions, Journal of Marketing, 67(3), 96-108.

Coase, R. (1937). The Nature of the firm, Economica, new series (4),386- 405.

Commission on Revenue Allocation, CRA. (2013). Policy on the criteria for identifying marginalized areas and sharing of the equalization fund. Financial years 2013 to 2014.

Cooper, R. D., & Schindler, S. P. (2004). Business research methods (8th ed.). NewYork: McGraw-Hill/Irwin

Dai, Q. & Kauffman, R. J. (2000). Business Models for Internet-Based E-Procurement Systems and B2B Electronic Markets: An Exploratory Assessment, 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7.

Davila, A. Gupta, M. & Palmer, R.J (2003). Moving procurement systems to the internet: the adoption and use of E-procurement technologies models, European management journal, 21(1), 11- 23.

Davis, F. (1993) User acceptance of information technology: System characteristics, user perceptions and behaviour impacts. International Journal of Man-Machine Studies, 38, 475-487.

Dean, F. D. (2004). Perceived usefulness, perceived ease of use and user acceptance of information technology, MIS Quarterly, 13(3), 319–340

Dewett, T. & Jones, G. R. (2001). The role of information technology in the organization: a review, model, and assessment, Journal of Management, 27(3), 313-346.

Drew, S. (2003). Strategic uses of e-commerce by SMEs in the East of England. European Management Journal 21: 79 – 88.

Eakin, D (2009). The role of e-marketplaces in supply chain management, Industrial Marketing Management, 33(2)6-7.

Egbu C., Vines M. & Tookey J. (2004). The role of knowledge management in e-procurement initiatives for construction organizations, ARCOM Proceedings Twentieth Annual Conference 1, 661 – 671.

Fulk, J. & DeSanctis, G. (1995). Electronic Communication and Changing Organizational Forms, Organization Science, 6(4), 337-349.

Gillham, B. (2008). Case study research methods. London: Continuum.

Gitahi, L. (2011). Financial and Operational Performance: Pan African Media Conference.

Government of Kenya (GOK), (2001). E-government Strategy Paper Strategy Paper 2004-2009. National Government Printer.

Government of Kenya (GOK), (2004). Strategy Paper for IFMIS 2004 -2009. National Government Printer.

Government of Kenya (GOK), (2011). Strategic Plan for GoK IFMIS (2011- 2015). National Government Printer

Grabowski, M. & Roberts, K. (1997) Risk mitigation in large-scale systems: lessons from high reliability organizations. California Management Review, 39, 152-161.

Grandon, E., Pearson, T. & Michael. J. (2004). Electronic Commerce Adoption: An Empirical Study of Small and Medium US Businesses, Information & Management, 42: 197-216.

Gunasekaran, A. & Ngai, E. (2008). Adoption of E- procurement in Hong Kong; An empirical Research, International Journal production economics, 33, 133.

Hitt, L. M., Culnan, M. J. & Armstrong, P. K. (1999). Information Technology and Firm Boundaries: Evidence from Panel Data, Information Systems Research, 10(2), 134 – 149.

Imbuye, K. F (2013). Factors influencing the use of integrated financial management and information systems in public sector. A Case of Selected Government Ministries in Kenya. Kajiado County Human Resource Manual, 2013.

Infante, D., Rancer, A. & Womack, D. (1997). Building communication theory. Prospect Heights, IL: Waveland.

Jennings D. (2001). Secure trading, Supply Management 6th September 2001 ABI Inform Global, London. 52-53.

Jeyaraj, A., Rottman, J. & Lacity, M. (2006). A review of the predictors, linkages, and biases in IT innovation adoption research. Journal of Information Technology, 21(1), 1-23.

Joppe, M. (2000). The Research Process: Tests and Questionnaires. Quantitative Applications in the Social Sciences (pp. 211--236).

Kabaj. O. (2008). The Challenges of African Development. UK: Oxford.

Kakwezi, D. & Nyeko, P. K. (2010). Procurement Processes and Performance: Efficiency and Effectiveness of the Procurement Function.

Kaliannan, M. & Awang, H. (2008). Implementing electronic procurement in government: a case study on e-Perolehan in Malaysia, Public Sector ICT Management Review, 2 (1), 25-33.

Kaliannan, M. Awang, H. Raman, M. & Dorasamy, M. (2008). e-Procurement for the public sector: Determinants of attitude towards adoption.

Kauffman, J. & Kriebel, A. (2008). Where we’re going, Electronic procurement, 12, pp. 27- 33.

Kauffman, R., & Walden, E. (2001). Economics and electronic commerce: Survey and directions for research. International Journal of Electronic Commerce, 5(4), 5-116.

Kawalek, P., Wastell, D. & Newman, M. (2003). Problematisation and Obfuscation in E-Government, in Proceedings of the Second International eGovernment Conference, EGOV, 2003, R. Traunmüller (ed.), Prague, Czeck Republic, 228-233.

Kenya National Bureau of Statistics–KNBS (2013), Economic Survey. Nairobi: Government Printer.

Khanapuri, V. B., Nayak, S. Soni, P., Sharma, S. Soni, M. (2011) Framework to Overcome Challenges of Adoption of E-procurement in Indian Context, International Conference on Technology and Business Management 208, 28- 30,.

Kim J. & Shunk D. (2003). Matching indirect procurement process with different B2B e-procurement systems, Computers in Industry 53. 153-164.

Kinyanjui & McCormick, (2002). E-commerce in the garment industry: Usage, Obstacles and Policies, Institute for Development Studies, University Of Nairobi, Nairobi, Kenya

Kowath, N., & Choon, T. (2001) Determinants of website development: A study of electronic commerce in Singapore. Information & Management, 39(3), 227-242.

Lee, H., Irani, Z., Osman, I. H., Balci, A., Ozkan, S. & Medeni, T. D. (2008). Toward a reference process model for citizen-oriented evaluation of e-Government services. Transforming Government: People, Process and Policy, 2 (4), 297-310.

Lin, H.F., Lee, G.G. & Lee, C.P. (2005). The influence of partnership attributes on the perceived benefits of business-to-business electronic commerce. Asia Pacific Management Review 10(5), 329–339.

Malela, G. A. (2010) E-procurement model for the public sector of Kenya. Unpublished MBA Thesis, University of Nairobi. School of Computing and Informatics

Malela, G. A. (2010). E-procurement model for the public sector of Kenya. Unpublished MBA Thesis, University of Nairobi. School of Computing and Informatics.

Malone, T. W., Joanne, Y. & Benjamin, R. I. (1987). Electronic Markets and Electronic Hierarchies, Communications of the ACM, 30(6484-497.

Mellenbergh, G. J. (2008). Tests and questionnaires Analysis. Advising on research methods: A consultant's companion (pp. 235–268). Huizen, The Netherlands: Johannes van Kessel Publishing.

Min, H. & Galle, W. (2003). E-purchasing: profiles of adopters and non-adopters. Industrial Marketing Management, 32, 227 – 233.

Minahan, T. & Degan, G. (2001). Best practices in e-procurement, Boston: Aberdeen group. The abridged report, available at www.hedgehog.com/resources/e-ProcurementAbridged.pdf , last visited may 2006.

Mose, M., Njihia, M. & Magutu, O. (2013). The Critical Success Factors and Challenges in E-procurement Adoption among Large Scale Manufacturers in Nairobi Kenya. European Scientific Journal, 32(60),234-396.

Mugenda, A. G. (2008). Social Science Research. Nairobi: Acts Press.

Mugenda, O.M., & Mugenda, A.G. (2003). Research Methods: Quantative and Qualitative Approaches. Nairobi: Acts Press.

Mukhopadhyay, T. & Kekre, S. (2002). Strategic and Operational Benefits of Electronic Integration in B2B procurement Processes, Management Science, 48, 1301-1313.

Odago M. O. & Mwajuma A. A. (2013). Factors affecting effective implementation of e-procurement in county governments: a case study of Kajiado County, Kenya. International Journal of Business & Law Research 1(1), 94-109.

OECD, A (2008). Fighting Bribery in Public Procurement in Asia-Pacific. [On-line]. available at http://www.etransform.org/gti/sites/etransform.org/files/Documents/bribery.pdf

Organization for Economic Cooperation and Development (2007). The Service Economy (Science Technology Industry, Business and Industry Policy Forum Series 2). Paris, France.

Ogot, P. O., Njihia, J. M., & Mose, J. M. (2009). The critical success factors and challenges in e-procurement adoption among large scale manufacturing firms in Nairobi, Kenya. European Scientific Journal, 9,(10), 5–15.

Orina, D. (2013). E-procurement readiness factors in Kenya’s Public sector (Doctoral dissertation, University of Nairobi).

Orodho (2003). Essentials of educational and social sciences research methods: Qualitative and Quantitative Approaches. Nairobi: Acts press

Panayiotou N., Sotiris G. & Tatsiopoulos I. (2004). An e-procurement system for governmental purchasing, International Journal of Production Economics 90, 79-102.

Panayiotou, N. A., Gayialis, S. P. & Tatsiopoulos, I. P. (2007). An E-Procurement System for Governmental Purchasing, International Journal for Production Economics, 9 (1), 79-102.

Parasuraman, A. & Colby, C. L. (2001). Techno-ready marketing: How and why your customers adopt technology. New York: Free Press.

Parida V. & Sophonthummapharn U. (2008). E-procurement: An Indian and Swedish perspective, Department of business administration and social science, Luleå University of Technology,

Public Procurement Oversight Authority, (2009).Trends in Electronic Procurement. Kenya Procurement Journal.4 (2),1-2.

Rahim, M. (2008). Identifying factors affecting acceptance of e-procurement systems: An initial qualitative study at an Australian City Council, 3(2), 7-17.

Rankin J., C. Y. & C. A. (2005). E-procurement in the Atlantic Canadian AEC industry, ITcon, Vol. 1

Rogers, E. (1962). Diffusion of innovations. New York: Free Press.

Scupola, A. (2009). SMEs’ e-commerce adoption: Perspectives from Denmark and Australia. Journal of Enterprise Information Management, 22(2), 152-166.

Segal, G. & Taylor, M. (2001). Electronic Procurement: How Technology is Changing Government Purchasing. E-Brief number 111. Reason Public Policy Institute.

Sigala, M. (2008). Investigating the e-factors impacting e-commerce adoption by SMTHEs in Greece. 2nd International Scientific Conference. 2nd -5th 10, Chios:Greece

Stenning & Associates Pty Ltd (S&A) (2003). Final Report: Evaluation and Review of the e-Procurement Pilot Project, Version 1.2, Hobart, Australia.

Talluri, S., Chung, W. & Narasimhan, R. (2006). An optimization model for phased supplier integration into e-procurement system, IIE Transactions, 38(5), 389-399

Thong, J. (1999). An integrated model of information systems adoption in small businesses. Journal of Management Information Systems 15: 187 – 214.

Tonkin, C. (2003). e-Procurement in the Public Sector: Story, Myth and Legend. Working paper 07.Trinity College. Dublin.

Tornatzky, L. & Fleischer, M. (1990). The process of technology innovation. Lexington, M.A: Lexington Books.

Trionfetti, F., (2008). Discriminatory Public Procurement and International Trade, The world Economy, 23 (1), 57-79

Turban, E., King, D., Lee, J., Warkentin, M. & Chung, H. (2002) Electronic commerce: A managerial perspective 2002. Upper Saddle River: Prentice Hall

Uyarra, E. & Flanagan, K. (2010). Understanding the innovation impacts of public procurement, European Planning Studies, 18(1), 123-143.

Venkatesh, V. (2000). Determinants of perceived ease of use: Integrating control, intrinsic motivation, and emotion into the technology acceptance model. Information Systems Research, 11, 342-365.

Walczuch, R., Van Braven, R. & Lundgren, H. (2000). Internet adoption barriers for small firms in the Netherlands: European Management Journal 1(8),561 – 572.

Wilson, C. L (2002). E-procurement and energy” Power economics, November 2002.12

World Bank (WB) (2003). Electronic Government Procurement (e-GP). World Bank Draft Strategy. Washington, DC: Author.

World Bank (WB) (2013). Electronic Government Procurement (e-GP): World Bank Draft Strategy. Washington, DC: Author.

Wu, F. (2007). Antecedents and outcomes of e- procurement adoption: an integrative mode”, IEEE Transactions on Engineering Management, 54(3), 576.

Young, N. (2009). Understanding the Research Process and Methods. An Introduction to Research Methods. Las Vegas: Acts Press.




DOI: http://dx.doi.org/10.61426/sjbcm.v2i1.118

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

PAST ISSUES:
20242023202220212020201920182017201620152014
Vol 11, No 2 [2024]Vol 10, No 4 [2023]Vol 9, No 4 [2022]Vol 8, No 4 [2021]Vol 7, No 4 [2020]Vol 6, No 4 [2019]Vol 5, No 4 [2018]Vol 4, No 4 [2017]Vol 3, No 4 [2016]Vol 2, No 2 [2015]Vol 1, No 2 [2014]
 Vol 11, No 1 [2024] Vol 10, No 3 [2023] Vol 9, No 3 [2022]Vol 8, No 3 [2021]Vol 7, No 3 [2020]Vol 6, No 3 [2019]Vol 5, No 3 [2019]Vol 4, No 3 [2017]Vol 3, No 3 [2016]Vol 2, No 1 [2015]Vol 1, No 1 [2014]
  Vol 10, No 2 [2023] Vol 9, No 2 [2022]Vol 8, No 2 [2021]Vol 7, No 2 [2020]Vol 6, No 2 [2019]Vol 5, No 2 [2018]Vol 4, No 2 [2017]Vol 3, No 2 [2016]  
  Vol 10, No 1 [2023] Vol 9, No 1 [2022]  Vol 8, No 1 [2021]Vol 7, No 1 [2020]Vol 6, No 1 [2019]Vol 5, No 1 [2018]Vol 4, No 1 [2017]Vol 3, No 1 [2016]   


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.