DISTRIBUTIVE JUSTICE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR OF DEPOSIT MONEY BANKS IN RIVERS STATE, NIGERIA
Abstract
The study examined the relationship between study distributive justice and organizational citizenship behaviour in Deposit Money Banks in Rivers State. The effects of distributive justice was tested on organizational citizenship behaviour measures such as civic virtue and conscientiousness. We adopted a cross sectional survey design and data were generated from 193 respondents from the target deposit money Deposit Money Banks in Rivers State. As a quantitative study, the primary data collection instrument for the study was the structured questionnaire. The test for the reliability for the instrument was carried out using the Cronbach alpha reliability instrument with a reliability threshold of 0.70. The Analysis comprised of the univariate (single variable assessments) bivariate (test for hypothetical relationships) while the bivariate analysis was carried out using the Spearman’s rank order correlation coefficient at a 0.05 level of significance. Findings from the study revealed that distributive justice significantly impacts on the measures of OCB (civic virtue and conscientiousness). Based on the findings, it was recommended that OCB within an organization should be significantly increased by enhancing organizational fairness, particularly procedural justice. Bank managers should first improve the procedural justice and hence increase overall levels of perceived justice by involving employees in the procedures used in making decisions and allocating rewards.
Keywords: Distributive Justice, Organizational Citizenship Behavior, Civic Virtue, Conscientiousness
CITATION: Vito, B., & Oparanma, A. O. (2019). Distributive justice and organizational citizenship behaviour of deposit money banks in Rivers State, Nigeria. The Strategic Journal of Business & Change Management, 6 (4), 1237– 1247
Full Text:
PDFReferences
Azmi, F. T., Desai, K., &Jayakrishnan, K. (2016). Organization citizenship behaviour (OCB): A comprehensive literature review. Sumedha Journal of Management, 5(1), 102.
Bateman, T.S. & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee citizenship. Academy of Management Journal, 26, 587-595.
Borman, W. C., &Motowidlo, S. J. (2014). Organizational citizenship behaviour and contextual performance: A special issue of human performance. United States of America: Taylor & Francis.
Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425-445.
Cropanzano, R., Bowen, D.E., Gilliland, S.W. (2007). The management of organizational justice. Academy of Management Perspective, 21(4), 34.
Danaeefard H., Balutbazeh A.E. & Kashi K.H.A (2010). Good soldiers' perceptions of organizational politics understanding the relation between organizational citizenship behaviors and perceptions of organizational politics: Evidence from Iran, European Journal of Economics, Finance and Administrative Sciences, 18, 146-162
Das, T.K. (1987). Strategic planning and individual temporal orientation. Strategic Management Journal, 8: 203–209.
Deluga, R. J. (1998). Leader-member exchange quality and effectiveness ratings: The role of subordinate-supervisor conscientiousness similarity. Group and Organizational Management, 23, 189-216.
Farh, J. L., Podsakoff, P. M., & Organ, D. W. 1990. Accounting for organizational citizenship behavior: Leader fairness and task scope versus satisfaction. Journal of Management, 16: 705–721
Gauri, S. Rai (2013), Impact of organizational justice on satisfaction, commitment and turnover intention: Can fair treatment by organizations make a difference in their workers’ attitudes and behaviors? International Journal of Human Sciences, 10(2) 2013, 260-284.
George J.M. & Jones, G.R. (1997). Organizational spontaneity in context, Human Performance, 10(2), 153-170.
Hamlett, J. (2014). Exploring how managers' perception of organizational justice influences job satisfaction and turnover intention. (Order No. 3622057, Northcentral University). ProQuest Dissertations and Theses, , 223. Retrieved from http://search.proquest.com/docview/1548006654?accountid=50207. (1548006654).
Hubbel, A. P., &Chory-Assad, R. M. (2005). Motivating factors: Perceptions of justice and their relationship with managerial and organizational trust. Communication Studies, 56(1), 47-70.
Konovsky, M. A., & Folger, R. (1989). The effectiveness ofattribution cues, procedural justice, and social accounts in mitigating the negative consequences of involuntary job loss. Unpublished manuscript A. B. Freeman School of Business, Tulane University.
MacKenzie, S. B., Podsakoff, P. M., & Fetter, R. (1991). Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons’ performance. Organizational Behavior and Human Decision Processes, 50: 123–150.
Marko, K.W.& Savickas M.L. (1998). Effectiveness of a career time perspective intervention. Journal of Vocational Behavior 52: 106–119
McNabb, N. S. (2009). The daily floggings will continue until morale improves: An examination of the relationships among organizational justice, job satisfaction, organizational commitment and intention to turnover (Order No. 3352987). Available from ProQuest Dissertations & Theses Global. (304972141). Retrieved from http://search.proquest.com/docview/304972141?accountid=50207
Ng, S. M., Ke, G. N., & Raymond, W. (2014). The mediating role of work locus of control on the relationship among emotional intelligence, organisational citizenship behaviours, and mental health among nurses. Australian Journal of Psychology, 66(4), 207-215.
Podsakoff, N. P., Whitting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual and organizational level consequences of organizational citizenship behaviour: A meta-analysis. Journal of Applied Psychology, 94(1), 122-141.
Ramamoorthy, N., & Flood, P. C. (2004). Gender and employee attitudes: the role of organizational justice perceptions.British Journal of Management, 15, 247–258.
Smith, C. A., Organ, D. W. & Near, J. P. (1983). Organisational citizenship behaviour: Its nature and antecedents. Journal Applied Psychology, 68, 653-63
Tam, W. W. (1998). An assessment of the relationships among organizational trust, organizational politics, and organizational justice, and their effects on merit pay outcomes in the Malaysian public sector. (Order No. 9901142, The Pennsylvania State University). ProQuest Dissertations and Theses, 303-303 p. Retrieved fromhttp://search.proquest.com/docview/304443454?accountid=50207. (304443454).
Tang, T. L., & Sarsfield-Baldwin, L. J. (1996). Distributive and procedural justice as related to satisfaction and commitment, SAM Advanced Management Journal, 61(3), 25 - 31.
Walz, S.M. &Niehoff, B.P. (1996). Organizational citizenship behaviors and their effect on organizational effectiveness in limited-menu restaurants. In J. B. Keys & L. N. Dosier (Eds.), Best papers proceedings 1996, Academy of Management.
DOI: http://dx.doi.org/10.61426/sjbcm.v6i4.1462
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 3.0 License.
PAST ISSUES:
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.