SOCIAL INFORMATION PROCESSING AND EMPLOYEE TURNOVER OF DEPOSIT MONEY BANKS IN PORT HARCOURT

JAMES, ESHIET WILLIE, DR. J. M. O. GABRIEL (Ph.D)

Abstract


This study examined the relationship between social information processing and employee turnover of Deposit Money Banks in Port Harcourt. A cross sectional survey design was adopted. The population of the study was 281 employees of 18 Deposit Money Banks in Port Harcourt. The sample size of 165 was determined using the Taro Yamen sample formula for sample size determination. After data cleaning, only data for 120 respondents were finally used for data analysis. The hypotheses were tested using the Spearman’s rank correlation with the aid of SPSS version 23.0. The study finding revealed that there is a significant relationship between social information processing and employee turnover of Deposit Money Banks in Port Harcourt. The study thus concluded that social information processing significantly influences employee turnover of Deposit Money Banks in Port Harcourt. The study recommended that management of money deposit banks in Port Harcourt should adopt social information processing strategies to enable them increase their level of employee turnover.

Keywords: Social Information Processing, Employee Turnover, Involuntary turnover, voluntary turnover 

CITATION: James, E. W. & Gabriel, J. M. O. (2019). Social information processing and employee turnover of deposit money banks in Port Harcourt. The Strategic Journal of Business & Change Management, 6 (4), 1458 – 1469.


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DOI: http://dx.doi.org/10.61426/sjbcm.v6i4.1481

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