INFLUENCE OF ORGANIZATIONAL CULTURE ON EMPLOYEE JOB SATISFACTION IN DEVOLVED UNITS IN KENYA: A CASE STUDY OF KAKAMEGA COUNTY URBAN WATER AND SANITATION CORPORATION
Abstract
The purpose of this study was to establish the influence of organizational culture on employee job satisfaction in devolved units in Kenya: A case study of Kakamega County Urban Water and Sanitation Corporation. The study was guided by the following specific objectives: to determine the influence of organizational values on employee job satisfaction in devolved units in Kenya, to establish the influence of organizational norms on employee job satisfaction in devolved units in Kenya, to examine the influence of organizational artifacts on employee job satisfaction in devolved units in Kenya, and to establish the influence of management approaches on employee job satisfaction in devolved units in Kenya. The theories underpinning the study were reinforcement theory, expectancy theory and equity theory. The study had a population of 180 staffs serving in the Corporation out of which 120 formed the target respondents within the schemes and therefore convenient to measure the employee job satisfaction level. Structured questionnaires were used for data collection and generated data from questionnaire was analyzed using Statistical Package for Social Science (SPSS) software version 24 and the findings represented using descriptive statistics such as frequencies, percentages and graphs. From the regression results, the study found that the organizational culture (organizational values, organizational norms, organizational artifacts and management approaches) i.e. the independent variable significantly influence employee job satisfaction. The researcher therefore recommended the corporation to have well-structured organizational culture to enhance the employee’s wellbeing and sense of belonging. This would lead to employee commitment thus feeling satisfied to his/her job.
Key Words: Organizational Values, Organizational Norms, Organizational Artifacts, Management Approaches, Employee Job Satisfaction
CITATION: Wasaba, L., & Juma, D. (2020). Influence of organizational culture on employee job satisfaction in devolved units in Kenya: A case study of Kakamega County Urban Water and Sanitation Corporation. The Strategic Journal of Business & Change Management, 7(4), 628 – 644.
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DOI: http://dx.doi.org/10.61426/sjbcm.v7i4.1812
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