MANAGEMENT LEADERSHIP STYLE ON EMPLOYEE SATISFACTION IN COMMERCIAL BANKS, COUNTY GOVERNMENT OF KAKAMEGA; KENYA

MILLICENT SHINAVULI AMUDAVI, JOHN MURUNGA KADIMA, DR. DENNIS JUMA (PhD)

Abstract


Management Leadership Style is normally a function of Organization Culture that reflects basic assumptions and beliefs that are shared by members of the organization. Current statistics in the Commercial Bank sector shows that there are indeed high levels of labour turnover in the Banking sector. The objective of the study was to determine the influence of management Leadership Style on employee satisfaction of the Commercial Banks in the County Government of Kakamega; Kenya. The study employed Descriptive research design. The target population were the employees of Commercial Banks in the County Government of Kakamega; Kenya. Sample applied, was determined by use of Krejcie and Morgan Formula. The questionnaire was the instrument for primary data collection. Quantitative data was analyzed using descriptive statistics (means and other central tendencies) and presented through percentages, means, standard deviations and frequencies. Inferential statistics was applied to carry out correlations analysis, bivariate and multiple linear regression analyses to test for degree of association (correlation) between and among variables in relation to the influence of management leadership style to Employee Satisfaction in the County Government of Kakamega; Kenya. The results of the study indicated Management Leadership Style has significant influence on Employee Satisfaction of Commercial Banks in the County Government of Kakamega; Kenya. 

Key Words: Management Leadership Style, Organization Culture, Employee Satisfaction

CITATION:  Shinavuli, A. M.,  Kadima, M. J., & Juma, D. (2022). Management leadership style on employee satisfaction in commercial banks, county government of Kakamega; Kenya. The Strategic Journal of Business & Change Management, 9 (1), 31 – 44.


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DOI: http://dx.doi.org/10.61426/sjbcm.v9i1.2162

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