THE RELATIONSHIP BETWEEN PROCESS INNOVATIVE STRATEGIES AND PERFORMANCE OF KENYA TEA DEVELOPMENT AGENCY FACTORIES IN KENYA

DOROTHY CHEPNGETICH KOECH, DR. ALFRED BETT (PhD), DR. LYDIA LANGAT (PhD)

Abstract


Kenya Tea Development Agency’s primary role is to collect plucked tea, process and market tea products on behalf of farmers. Despite the crucial role it plays in Kenya’s economy, the tea sector still faces various challenges such as high cost of production, fluctuations in the international market and emerging issues such as COVID-19 pandemic. To effectively improve the performance of the tea industry, product innovative strategy practices are widely acknowledged for improving productivity and competitiveness in the sector. This study examined process innovative strategies and performance of KTDA factories in Kenya. It was premised on Schumpeterian theory of innovation and Discovery theory. A correlational and cross-sectional research design was adopted in this study. The target population was 974 employees from 71 KTDA factories in Kenya.  A sample of 283 respondents was drawn from four regions using a stratified sampling method. The main instrument of data collection was a semi-structured questionnaire administered to top, middle, and lower-level employees of KTDA factories in Kenya. The questionnaire was pre-tested to ensure its validity and reliability. An aggregate Cronbach Alpha coefficient of 0.901 was obtained. Multiple linear regression and model was employed to determine the significance of the hypothesis. The findings revealed that process innovative strategies (β= 0.530, R=0.711, p<0.05), had a positive and significant relationship with performance of KTDA. The study recommended that stakeholders and interested parties in the industry should make policies that goes toward operationalizing process innovative strategies. The study also recommended improving infrastructure in tea processing for improved tea products. The findings might be useful to the industry stakeholders in formulating process innovative strategies that would help improve their fortunes.

Key Words: Process Innovative Strategies, Organization Performance, Tea Industry

CITATION:  Koech, C. D., Bett, A., & Langat L. (2022). The relationship between process innovative strategies and performance of Kenya Tea Development Agency factories in Kenya. The Strategic Journal of Business & Change Management, 9 (1), 198 – 205.


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DOI: http://dx.doi.org/10.61426/sjbcm.v9i1.2173

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