EFFECTIVE LEADERSHIP AND EMPLOYEE ATTITUDINAL OUTCOMES
Abstract
Employee attitudinal outcomes are integral to the organization’s stability and functional coherence. Such dispositions toward the organization and significant others are imperative for the health and overall cohesion of the workplace. This paper identified effective leadership as playing a crucial role in the perceptions and expectations of workers and thus impacting on employee attitudinal outcomes. The paper was designed as a theoretical paper, specifically structured to discuss the concepts of effective leadership (leadership focus, leadership communication, and leadership responsiveness) and employee attitudinal outcomes (employee job commitment, job satisfaction, and job involvement) from a perspective premised within the contingency theory of leadership. Following the literature review, the paper identified leadership focus, communication, and responsiveness as enabling improved connectedness and relationship between leaders and their employees. Thus, this paper affirmed the link between effective leadership and employee attitudinal outcomes, especially given the imperatives of effective leadership features such as focus, communication, and responsiveness in advancing the necessary conditions which stimulate employee attitudinal outcomes such as job satisfaction, employee job commitment, and job involvement.
Keywords: Employee attitudinal outcomes, effective leadership, contingency theory of leadership
CITATION: Tamunomiebi, M. D., & Onyeche, C. N. (2022). effective leadership and employee attitudinal outcomes. The Strategic Journal of Business & Change Management, 9 (1), 610 – 621.
Full Text:
PDFReferences
Adair, J. (2007). Develop your leadership skills. London and Philadelphia: Kogan Page Limited.
Alblas, G., & Wijsman, E. (2011). Organisational behaviour. Groningen: Noordhoff Uitgevers.
Asrar-ul-Haq, M., & Kuchinke, K. P. (2016). Impact of leadership styles on employees’ attitude towards their leader and performance: Empirical evidence from Pakistani banks. Future Business Journal, 2(1): 54-64
Atta, M., & Khan, M. J. (2015). Leadership styles as determinants of organizational citizenship behavior among public sector university teachers. Pakistan Journal of Social Sciences, 35(1), 273-286
Awuor, E., & Kamau, E. (2015). Analysis of the role of leadership styles in managing change in organizations: a case study of Kenya tea development agency (KTDA). Journal of Resources Development and Management, 10, 1-15.
Belias, D., & Koustelios, A. (2014). The impact of leadership and change management strategy on organizational culture. European Scientific Journal, 10(7), 451-470.
Bempah, J.O., Addison, R., & Ade, F.S. (2013). Effective leadership in the eyes of followers: An Empirical Study in Indonesia. Journal of Transformative Entrepreneurship, 19-20
Bhaskar, S. S., & Khera, S. N. (2013). Employee satisfaction – customer satisfaction link: A literature review of theoretical explanations. Interdisciplinary Journal of Contemporary Research in Business, 4(11), 626–635
Boateng, C. (2012). Leadership styles and effectiveness of principals of vocational-technical institutions in Ghana. American International Journal of Contemporary Research, 128, 133.
Bos-Nehles, A. C., & Veenendaal, A. R. (2019). Perceptions of HR practices and innovative work behavior: The moderating effect of an innovative climate. The International Journal of Human Resource Management, 30(18), 2661–2683
Brown, S. P. (1996). A meta-analysis and review of organizational research on job involvement. Psychological Bulletin, 120, 235-255.
Buah, S., & Akudugu, A. M., (2020). Employees’ Attitude and Their Performance: A Study of Senior Staff of University of Cape Coast. International Journal of Scientific Research and Management (IJSRM) Volume 09 Issue 04 Pages EL-2021-1711-1719 2021 Website: www.ijsrm.in ISSN (e): 2321-3418 DOI: 10.18535/ijsrm/v9i04.el01
Burke, R. J., and Cooper, C.L. (Ed) (2006). The human resources revolution why putting people first matters. Amsterdam: Elsevier
Charan, R. (2009). Leadership in the era of economic uncertainty: The new rules for getting the right things done in difficult times. united states of America: The McGraw-Hill Companies, Inc.
Edwards, J. R., & Cable, D. M. (2009). The value of value congruence. Journal of Applied Psychology, 94, 654-677
Egwuyenga, E. (2002). Essentials of school administration. Benin City: Justice Jeco.
Fernandez, S., & Moldogaziev, T. (2013). Employee empowerment, employee attitudes, and performance: Testing a causal model. Public Administration Review, 73(3), 490–506
Fletcher, L., Alfes, K., & Robinson, D. (2018). The relationship between perceived training and development and employee retention: the mediating role of work attitudes. The International Journal of Human Resource Management, 29(18): 2701-2728
Fletcher, L., Alfes, K., & Robinson, D. (2018). The relationship between perceived training and development and employee retention: the mediating role of work attitudes. The International Journal of Human Resource Management, 29(18): 2701-2728
Ganta, V. C., & Manukonda, J. K. (2014). Leadership during change and uncertainty in organizations. International Journal of Organizational Behaviour & Management Perpectives, 3(3), 1183.
Gilley, A., Dixon, P., & Gilley, J. W. (2008). Characteristics of leadership effectiveness: implementing change and driving innovation in organizations. Human Resource Development Quarterly, 19(2), 153-169.
Grint, K. (2007). What is leadership? from Hydra to Hybrid. Working paper, Said Business School and Templeton College, Oxford University.
Hao, M. J., & Yazdanifard, R. (2015). How effective leadership can facilitate change in organizations through improvement and innovation. Global Journal of Management and Business Research, 15(9), 1-6.
Hofstede, J. H., Pedersen, P. B., & Hofstede, G. (2002). Exploring culture: Exercises, stories, and synthetic cultures. London: Nicholas Brealey Publishing Company.
Hughes, R.L., Ginnett, R.C. & Curphy, G.J. (2007). Leadership: Enhancing the lessons of experience. 5th ed. New Delhi: Tata Mc Graw-Hill Publishing Company Limited.
Iqbal, I., Zia-ud-Din, M., Arif, A., Raza, M., & Ishtiaq, Z. (2017). Impact of employee engagement on work-life balance with the moderating role of employee cynicism. M International Journal of Academic Research in Business and Social Sciences, 7(6), 1088-1101
Judge, R. (2009) Organisational behavior. Upper Saddle River: Prentice Hall.
King, C., So, K. K. F., & Grace, D. (2013). The influence of service brand orientation on hotel employees' attitudes and behaviors in China. International Journal of Hospitality Management, 34, 172-180
Kwizera, M., Osunsan, O.K., Irau, F., Wandiba, A., Abiria, P., & Bayo, I. (2019). Effect of organizational change on employee performance among selected commercial banks in Bujumbura, Burundi. East African Scholars Journal of Economics, Business, and Management, 2(4): 225-234.
Lee, W. S., Moon, J., & Song, M. (2018). Attributes of the coffee shop business related to customer satisfaction. Journal of Foodservice Business Research, 21(6): 628-641
Mansaray, H. E. (2019). The role of leadership style in organisational change management: a literature review. Journal of Human Resource Management, 7(1), 18-31.
Mark, A. (2006). Gurus on leadership. London: Thorogood Publishing Ltd.
Mester, C., Visser, D., Roodt, G., & Kellerman, R. (2003). Leadership style and its relation to employee attitudes and behaviour. SA Journal of Industrial Psychology, 29(2), 72-82.
Moynihan, D. P., & Pandey, S. K. (2007). “Finding Workable Levers Over Work Motivation: Comparing Job Satisfaction, Job Involvement, and Organizational Commitment,” Administration & Society 39, no. 7, pp. 803–832.
Nakpodia, E. D. (2012). Principles of school administration. Abraka : Delsu Printing Press
Namuleme, B., Mugume, T., Osunsan, O.K., Nakato, S., Nakacwa, K.S. (2020). Service environment and customer satisfaction in Centenary Bank Kabalagala Branch, Kampala, Uganda. The International Journal of Business & Management 8 (1): 16-22,
Northhouse, P. G. (2004) Leadership: Theory and practice, 3rd. ed. London: Sage Publications Ltd.
Obiero, M. A. (2018). Relationship between service quality and customer satisfaction in hotels in Nairobi County. (Doctoral dissertation, United States International University-Africa).
Ogbonnaya, C., Daniels, K., & Nielsen, K. (2017). Does contingent pay encourage positive employee attitudes and intensify work?. Human Resource Management Journal, 27(1): 94-112
Peretomode, V. F. (2012). Theories of management: Implications for educational administration. Benin City: Justice Jeco Publishing Global
Rana, S., Malik, N., & Hussain, R. (2016). Leadership Styles as Predictors of Job Involvement in Teachers. Pakistan Journal of Psychological Research, Vol. 31, No. 1, 161-182
Robbins, S. P., & Judge, T. A. (2014). Essentials of organisational behavior. Upper Saddle River: Prentice Hall.
Rottenberry, P. F., & Moberg, P. J. (2007). Assessing the impact of job involvement on performance. Management Research News, 30(3), 18-27.
Stavrinoudis, T. A., & Simos, D. (2016). Factors affecting hotel employees’ perception and attitude toward empowerment. Journal of Human Resources in Hospitality & Tourism, 15(4): 416-439
Stone, R. (2014). Human resources management. Milton: John Wiley & Sons.
Thanabordeekij, P. (2018). Factors influencing customer loyalty in mobile network services in Myanmar. Panyapiwat Journal, 10(2): 47-59
Wang, H., Wang, L., & Liu, C. (2018). Employee competitive attitude and competitive behaviour promote job-crafting and performance: A two-component dynamic model. Frontiers in Psychology, 9, 2223–2236.
Wanza, S. L., & Nkuraru, J. K. (2016). Influence of change management on employee performance: a case study of University of Eldoret, Kenya. International Journal of Business and Social Science, 7(4), 190-199.
Wasim, A. and Imran, A. (2010). The role of leadership in organizational change. Relating the successful organizational change to visionary and innovative leadership, Journal of organizational change 3(2), 9.
Wikhamn, W. (2019). “nnovation, sustainable HRM and customer satisfaction. International Journal of Hospitality Management, 76, 102-110
Williams, M. (2005). Leadership for leaders. London: Thorogood Publishing Limited
DOI: http://dx.doi.org/10.61426/sjbcm.v9i1.2210
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 3.0 License.
PAST ISSUES:
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.