REWARD MANAGEMENT PRACTICES AND EMPLOYEE RETENTION IN FAITH BASED HEALTH FACILITIES IN KAKAMEGA COUNTY, KENYA

MARK OKINYI OYOO, DR. DENNIS JUMA (PhD), DR. JULIUS MIROGA (PhD)

Abstract


Faith-based health facilities have had a high turnover rate for a long time. Today, the industry is grappling with a fluctuating demand for qualified workers. As a result, the high costs of hiring new personnel, replacing them, and separating departed employees have had a significant impact on faith-based health care operations. The main objective of this study was to examine the effect of reward management practices on employee retention in faith-based health facilities in Kakamega County, Kenya. Job advancement, was the subject of the study. The target population for the study was 527 workers. A descriptive survey design was used in this investigation. The population was divided into strata consisting of doctors, nurses, clinical officers, laboratory technologists/technicians, pharmacists, and administrative staff using a stratified random sample technique. The respondents who took part in the survey were chosen using simple random sampling techniques. Closed-ended questionnaires were used to collect data, which were preceded by a pilot study to assess the instruments' validity and reliability. Questionnaires were distributed to a group of 222 employees. The data was analyzed using descriptive and inferential statistics with the help of a social science statistical tool (SPSS). Tables and figures were used to present the study's findings. Career growth and staff retention at faith-based health facilities have a favorable and significant relationship, according to the study. The research discovered that job advancement had a good and significant impact on employee retention in Kenyan faith-based health facilities. Employee retention in Kenyan faith-based health facilities is positively impacted by job advancement, according to the study. Based on the study, human resource managers in faith-based health facilities in Kenya should create Career growth Programs that define the many sorts of career options available and who qualifies for them. Job advancement should not only increase tasks and responsibilities, but they should also increase pay and benefits. Finally, the report recommends that faith-based health care organizations boost employee appreciation by instituting a monthly or annual recognition program that is communicated to all staff.

Key Words: Reward Management, Employee Retention, Faith based Health Facilities

CITATION: Oyoo, M. O., Juma, D., & Miroga, J. (2022). Reward management practices and employee retention in faith based health facilities in Kakamega County, Kenya. The Strategic Journal of Business & Change Management, 9 (2), 618 – 627.


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DOI: http://dx.doi.org/10.61426/sjbcm.v9i2.2286

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