INFLUENCE OF SALARY ON EMPLOYEE PERFORMANCE IN SELECTED PUBLIC INSTITUTIONS IN RWANDA

RULISA CHRISSY, PROF. GREGORY NAMUSONGE (PhD), PROF. MIKE A. IRAVO (PhD)

Abstract


The purpose of this study was to examine the influence of salary on employee performance in public institutions in Rwanda. The study was anchored on human capital theory and supported by agency theory. The study adopted a descriptive research design to establish the problem that is under investigation. It was appropriate because it explored and described the relationship between variables in their natural setting without manipulating them. The target population of the study was 4 Public Institutions located in Kigali Rwanda. Purposive sampling technique was adopted to select the sample of the study. Structured questionnaires were instruments of data collection due to their effectiveness of capturing respondent information in a structured manner and the opportunity of respondents giving their views freely without interference from the researchers. Primary data was collected using questionnaires and interviews while secondary data was collected through review of relevant literature. The questionnaires were coded and edited for completeness and consistency and entered into Statistical Package for Social Sciences (SPSS version 21). Analysis involved descriptive statistics and inferential analysis. Descriptive analysis technique gave simple summaries about the sample data in quantitative descriptions and included, mean, standard deviation, frequencies and percentages. Inferential statistics were used to determine the relationships and significance between independent and dependent variable. Correlation and linear regression were used to analyze the data with F-test being applied to the test hypothesis at 5% level of significance. Content analysis was used for the qualitative data. The data was presented using tables, graphs and charts. The findings showed that the respondents agreed with the various statements on the influence of salaries on their performance. This is because all the mean values were above 3.5. The findings specifically showed that the respondents agreed that their performance is more Motivated by a Reasonable Salary that they earn from their current Employer (M=3.982, SD=1.37) and that they always get Encouraged to work due to the salary that comes on time (M=3.889, SD=1.381). Respondents also agreed that their salary increment motivates their dairy performance at their work place in their organization (M=3.777, SD=1.275); salary is the sole motivator that enables them to perform to their employers’ Expectations (M=3.738, SD=1.32); and that salary is not the only sole Motivator that influences Performance at their Work Place (M=3.698, SD=1.331).

The findings established that salary had significant influence on employee performance in in Public Institutions in Rwanda since the p-value obtained was less than the selected level of significance. The finding further showed that the influence of salary on employee performance in Public Institutions in Rwanda was positive. Based on the findings, the study concluded that there is a positive significant relationship between salary and employee performance in selected Public Institutions in Rwanda. Salary was found to have positive significant influence on employee performance. The study recommended Public Institutions in Rwanda to consider the salary they offer their employees because it will determine their level of performance which in return affects the performance of the organization. Also, since monetary rewards are seen as a right rather than a reward, their serving as motivating factors has diminished and therefore the companies should focus on combining it with other motivating factors like social recognition and feedback.

Keywords:  Salary, Employee Performance, Public Institutions, Rwanda

CITATION: Rulisa, C., Namusonge, G., Iravo, M. A. (2023). Influence of salary on employee performance in selected public institutions in Rwanda. The Strategic Journal of Business & Change Management, 10 (1), 239 – 253.


Full Text:

PDF

References


Abdullah, A. (2014). The impact of affective human resources management practices on the financial performance of the Saudi Banks. Review of Integrative Business & Economics Research, 3(1), 327-336.

Afzal, T. (2013). Effect of human resource planning on organizational performance of Telecom Institutions. Journal of Information and Knowledge Management, 3(34- 65).

Aktar, S., Sachu, M. K., and Ali, E. (2012). The Impact of Rewards on Employee Performance in Commercial Banks of Bangladesh: An Empirical Study. Journal of Business and Management, 6(2), 9-15.

Aktar, S., Sachu, M. K., and Emran , A. (2012). The Impact of Rewards on Employee Performance in Commercial Banks of Bangladesh: An Empirical Study. Journal of Business and Management, 6(2), 9-15.

Al-Nsour Marwan. (2012). Relationship between incentives and organizational performance for employees in the Jordanian Universities. International Journal of Business and Management, 7(1), 78-89.

Amaoka, T. (2013). Staff Training Programs as Key ingredients to improving skill base at workplace, Research Journal of Applied Sciences and Innovation, 5(17), 26- 80.

Apiah, G. (2013). Strategic influence of job performance on Industry performance in the pharmaceutical industry. An international journal of Management, 11(3), 110-159.

Armstrong, M. (2012). Handbook of Human Resource Management practice, (12th edns.). UK: Ashford Color Press.

Bal, Y., Bozkurt, S., & Ertemsir, E. (2012). The importance of using human resources information systems (HRIS) and a research on determining the success of HRIS. A paper presented at Management, Knowledge and Learning International Conference

Baloch, F. (2014). The Impact of Compensation, Training and Performance Evaluation on Employee Performance. International Journal of Social Sciences Management and Entrepreneurship, 2(2), 49-77.

Bernadian, H. (2008). Human Resource management. An experimental Approach, (Chapter 13). New York: McGraw Hill.

Bryman, A. (2011). Social Research Methods. New York: Oxford Publishers

Bryman, A., & Bell, E. (2009). Business Research Methods. Oxford: Oxford University Press.

Burns, J. M. (2008). Leadership. New York, NY: Harper & Row.

Burns, R, A., & Burns, R. (2012). Business Research Methods and Statistics using SPSS. London: Sage Publications Ltd

Caligiuri P., Lepak D. and Bonache J. (2010). Global Dimensions of Human Resources Management: Managing the Global Workforce, Hoboken, NJ: John Wiley & Sons, Inc

Campbell, Angus, Philip E. Converse, Warren E. Miller and Donald E. Stokes. (2010). The American Voter. New York: John Wiley & Sons.

Caragan. T, (2009). Professional HRM practices in family owned- managed enterprises. Rotterdam: EIM and Erasmus University

Chebet, J. (2015). Determinants of employees’ performance in the County Governments of Kenya; a case of Bungoma County. Unpublished MBA Project. Nairobi: University of Nairobi.

Cheruiyot, P., K., & Kwasira, J. (2013). Challenges of devolving Human Resource Function in Kenya: A case study of Nakuru County; Proceedings of JKUAT SHRD Research Conference.

Cole, G.A. (2008). Personnel and Human Resource Management, (5th ed). United Kingdom: Thomas Rennie Press.

Cooper, D. & Schindler, P. (2011). Business Research Methods. New York: McGraw Hill.

Cronbach, L.J. (1990). Essentials of Psychological Testing, 5th Ed. New York.

Cummings, T. G. &Worley, C. G. (2009). Organizational Development and change, (9thedns). Ohio: South Western College, Publishing.

Danish, R.Q & Usman, A. (2010). Impact of Reward and Recognition on Job Satisfaction and Motivation. An empirical study from Pakistan. International Journal of Business and Management, 5, 159-167

Dauda, Y.A., Akingbade, W.A., & Akinlabi, H.B. (2010). Strategic human resource management practice and corporate performance of Small Business Enterprises in Lagos Metropolis International Journal of Business Management, 5(11), 97-105

Deb, T. (2008). Performance Appraisal and Management. New Delhi: Excel Books.

Delaney. N.& al., (2010). The impact of human resource management practices on perceptions of organizational performance. Academy of Management Journal,39, (4), 949-69

Dessler, G. (2011). Human Resource Management. (11th Ed). Essex: Pearson Education Limited

Dessler, G. (2013). Human resource management. (13th Ed.). Essex: Pearson Education Limited.

Domfeh, R. O. (2012). An Examination of the Effects of Employee Retention Strategies on the Performance of Selected Rural Banks in Ashanti Region. Unpublished Master Thesis, Ghana: Kwame Nkrumah University of Science and Technology.

Dutta, K. & Dutta, A. (2009). Customer Expectations and Perceptions across the Indian Banking Industry and the Resultant Financial Implications. Journal of Services Research, 9(1) 31-49.

Emmanuel, C. R., Kominis , G., and Slapnicar , S. (2014). The effect of intrinsic and extrinsic rewards on the perceptions of middle level managers. Research executive summaries series, 4(4), 1-7.

Flamholtz, E., and Randle, Y. (2011). Corporate culture: The Ultimate Strategic asset. Palo Alto, CA: Stanford Business Book.

Forson J.E (2012). Impact of motivation on the productivity of employees at g-Gtbank Ghana

Ghansah, E. (2011). The role of employee retention on job performance. Unpublished PhD Thesis, Ghana: Kwame Nkrumah University of Science and Technology.

Ghazala, I., & Habib, J. (2012). Business and Management. Journal of Business and Management, 3(6), 06-13.

Grant, R.M. (2012). The Resource Based Competitive Advantage, Implications for Strategy Formulation. MN: West.

Guest, D.E. (2011). Human resource management and performance: still searching for some answers. Human Resource Management Journal, 21(1), 3-13.

Habbash, M. (2010). The effectiveness of corporate governance and external audit on constraining earnings management practice in the UK. Unpublished PhD thesis, Durham: Durham University.

Haile G. (2009). Workplace Job Satisfaction in Britain: Evidence from Linked Employer-Employee Data, Discussion Paper Series, For schungsinstitut zur Zukunft der Arbei Institute for the Study of Labor.

Hall. M., & Purcell J. (2013). Promoting effective consultation? Assessing the impact of the ICE Regulations. British Journal of Industrial Relations, 51(2), 355-381.

Hartman, D. (2011), Types of finance, rewards and incentives www.ehowmoney.com

Hassan, J.K. (2013). Human resource planning practice in management human resources. International Journal of Human Resource Studies, 3(34-47).

Helfat, C., & Prahalad, G. (2009), ‘Know-how and asset complementarity and dynamic capability accumulation: the case of R&D’, Strategic Management Journal, 18, 339-360.

Herzberg F. (1959), the Motivation to Work, New York, John Wiley and Sons, 195 International (p) limited publishers

Hewitt, A (2009). Managing Performance with incentive compensation. Journal of Personnel Management,7(1); 20-31

Huselid, M., & Becker, A. (2011). Human Resource Management Practices and Employee Performance. Journal of Business Management, 36(3), 345- 445.

Ismail, I., & Jordan, J., (2015). Relationship between Compensation and performance. An empirical Study on Employee performance in the context of Nigeria workers. Journal of Management and Business, 4(1), 34-49

Jassel, J.S. (2012). Strategic Human Resource Management in Malaysian Hotels: Foundation and Implementation challenges. Unpublished PhD Thesis. Newcastle: Newcastle Business School.

Kavoo-Linge, T., & Kiruri, J. (2013). The effect of placement practices on employee performance in small service firms in the information technology Institutions in Kenya. International Journal of Business and Social Science, 4(15), 213- 219.

Khalid, M. M., Rehman, C. A.& Ilyas, M. (2014). HRM Practices and Employee Performance in Public Institutions Organizations in Pakistan: An Empirical study. International Journal of Management Sciences and Business Research, 3(2), 69.

Khan, I., Shahid, M., and Nawab, S. (2013). Influence of Intrinsic and Extrinsic Rewards on Employee Performance: The Banking Instituions of Pakistan. Academic Research International, 4(1), 281-291.

Khan, S., Zari, T., and Khan, B. (2011). Effects of Recognition-based Rewards on Employees' Efficiency and Effectiveness. Journal of Management and Social Sciences, 7(2), 01-07.

Kieselbach, T., Armgarth, E., Bagnara, S., Elo, A-L., Jefferys, S., Joling, C., … & Widerszal-Bazyl,M.(2009). Health in Restructuring: Innovative Approaches and Policy Recommendations. München, Mering: Rainer Hamper Verlag.

Kombo, D. K., & Tromp, D. L. (2011). Proposal and Thesis Writing; An Introduction. Nairobi: Pauline’s Publications Africa.

Kothari, C.R. (2011). Research Methodology; Methods and Techniques. New Delhi: New Age International Publishers.

Kothari, C.R. (2004). Research Methodology: Methods and Techniques, New Delhi: New age International, Pp.31-52

Lamba, S., & Choudhary, N. (2013). Impact of HRM practices on organizational commitment of employees. International Journal of Advancements in Research and Technology, 2(4), 407-423.

Lee and Chuang (2009). The Impact of Leadership Styles on Job Stress and Turnover Intention: Taiwan Insurance Industry as an Example.

Ligare, H. (2010). Strategic human resource management practices by the state corporations in Kenya. Unpublished MBA Project, Nairobi: University of Nairobi.

Maina, S.K. (2009). The Effects of Compensation Factors on Performance of Employees in Tertiary Training Institutions in Nyeri districts. Published Paper. Nairobi: Kenyatta University.

Maroko, V.M & Maundu, J.F. (2015). Influence of compensations on Performance Nongovernmental Organizations in Kenya. Unpublished MBA Thesis, Juja: Jomo Kenyatta University of Agriculture and Technology.

MoragwaI. O. (2013). Determinants of Compensation Systems among Commercial Banks in Kenya. Published Journal Article, (13), 33-24.

Mugenda, O. M., & Mugenda, A. G. (2008). Research methods: Quantitative and qualitative approaches. Nairobi-Kenya: Acts Press.

Mugenda, O.M., & Mugenda, A.G. (2013). Research methods. Nairobi: McMillan Publishers.

Muogbo, U.S. (2013). The impact of employee motivation on organizational performance (a study of some selected firms in anambra state nigeria). The international journal of engineering and science, 2(7), 70-80.

Murphy, B. (2015). The impact of reward systems on employee performance . Unpublished Master Thesis, Baez, Barbara Irene Palleros: Dublin Business School.

Namusonge, G.S. Kabare, K. & Kagwiria, R. (2014). Effect of talent retention on organization performance in companies listed in Nairobi securities exchange in Kenya. European Journal of Business and Social Sciences, 3(1), 47-58

Ndumbaro, F. (2013). Contribution of product differentiation strategy on sales performance in banking industry in Tanzania; International Journal of Industrial Organization, 13: 593-611.

Nelson, B. (2012). 1501 Ways to Reward Employees. New York: Workman Pub.

Octavian, C., Gheorghe, N., Adriana, V. & Raluca, C. (2012). Concept of Performance in Business Organizations – Case study on the employee performance in Romanian Business Organizations. Published International Paper. Romania University

Omotayo, F.O. (2015). Talent Retention and Organizational Performance: A Competitive Positioning in Nigerian Banking Instituions . International Journal Article, 4(12-24)

Osibanjo, A.O., Abiodun, A.J., & Fadugba, A.O. (2012). Executive Perception of the Impact of Flexitime on Organisational Performamce: Evidence from the Nigerai Private Instituions , International Journal of Applied Behavioural Economics (IJABE). Vol.1(3)

Oso, W. & Onen, D. (2011). A General Guide to Writing Research Proposal and Report; Handbook for Beginning Researchers. Nairobi: Jomo Kenyatta Foundation.

Pate, J., Martin, G. & Staines, H. (2010). Exploring the relationship between psychological contracts and organizational change: a process model and case study evidence. Strategic Change, 8, 481-93.

Pearce, L (2010). Managerial Compensation Based on Organizational Performance. Journal of Industrial Relation, 52; 3-28

Priya, U., and Eshwar, S. (2015). Rewards, Motivation and Job Satisfaction of Employees in Commercial Banks- An Investigative Analysis. International Journal of Academic Research in Business and Social Sciences, 4(4), 70-78.

Proper, K.I., Deeg, D.J., & Van der Beek, A.J (2009). Challenges at Work and Financial Rewards to stimulate longer workforce participation. Human Resources for Health Journal7,13pages

Resick. G, (2007). The Measurement of Antecedents of affective, Continuance and normative commitment to the organization. Journal of Occupational Psychology, 63-68

Rizwan Q.D and Ali U. (2010). Impact of reward and recognition on job satisfaction and motivation. An empirical study from Pakistan. International journal of business and management.

Rehman, F., and Nawaz, T. (2016). Determining the Influence of Organizational Culture on Employee Performance: The Moderating Role of Self-Efficacy. European Journal of Business and Management, 8(4), 136-143.

Salim.K & al, (2010). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38 (3), 635-72

Saunders, M., Lewis, P., & Thornhill, A. (2009). Research methods for business students. (5th Ed.). London: Prentice Hall.

Shikha, N.K., & Karishma, G. (2012). Human resource planning practices. Journal of Business and Management, 3(6), 06-13.

Snelgar, R.J., Michell, R., & Danie, V. (2013). An empirical Study of Preferences of South African Employees. A South African Journal of Human Resource Management, 11(1), 14-29.

Spanos, S., & Lioukas, E. (2011). The new human resource management: creating the strategic business partnership, in Schuler, R., Jackson, S. (Eds), Strategic Human Resource Management, Oxford: Blackwell Publishers.

Stuart, M. (2011). The National Skills Development Handbook 2010/11. South Africa: Rainbow.

Tessema, M. T., . Ready, K., and Embaye, A. (2013). The Effects of Employee Recognition, Compensation, and Benefits on Job Satisfaction: Cross Country Evidence. Journal of Business and Economics, 4(1), 1-12.

Thuku, R. W., Abiero, I. O., and Juma, D. (2013). Influence of Organisational Culture on Employee Performance: A Case Study of East African Breweries Limited. International Journal of Science and Research, 14(6), 1500-1506.

Tumwine. J, (2014). Foundations of personnel/ Human Resources Management. Salaries and piece rates. Journal of Business, 45-59.

Uddin, M. N. & Hamiduzzan, M. (2009). The philosophy of Science in Social Research. The Journal of International Social Research, 2(6).

Uddin, M. J., and Luva, R. H. (2013). Impact of Organizational Culture on Employee Performance and Productivity: A Case Study of Telecommunication Instituions in Bangladesh. International Journal of Business and Management, 8(2), 66-73.

Uzman, J., & Daish, J. (2010). Empirical study on Impact of Reward and Recognition on Job Satisfaction and Motivation. Karachi Based Service Organization. International Journal of Management Science, 2(1).

Wambui, Y.M. (2015). Relationship between strategic human resource practices and of Government Parastatals in Kenya. Unpublished MBA Thesis. Juja: Jomo Kenyatta University of Agriculture and Technology.

Wanjala, M. W. (2015). Influence of Performance Appraisal on Employee Performance in Commercial Banks in Trans Nzoia County – Kenya. International Journal of Academic Research in Business and Social Sciences, 5(8), 332-342.




DOI: http://dx.doi.org/10.61426/sjbcm.v10i1.2535

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

PAST ISSUES:
20242023202220212020201920182017201620152014
Vol 11, No 2 [2024]Vol 10, No 4 [2023]Vol 9, No 4 [2022]Vol 8, No 4 [2021]Vol 7, No 4 [2020]Vol 6, No 4 [2019]Vol 5, No 4 [2018]Vol 4, No 4 [2017]Vol 3, No 4 [2016]Vol 2, No 2 [2015]Vol 1, No 2 [2014]
 Vol 11, No 1 [2024] Vol 10, No 3 [2023] Vol 9, No 3 [2022]Vol 8, No 3 [2021]Vol 7, No 3 [2020]Vol 6, No 3 [2019]Vol 5, No 3 [2019]Vol 4, No 3 [2017]Vol 3, No 3 [2016]Vol 2, No 1 [2015]Vol 1, No 1 [2014]
  Vol 10, No 2 [2023] Vol 9, No 2 [2022]Vol 8, No 2 [2021]Vol 7, No 2 [2020]Vol 6, No 2 [2019]Vol 5, No 2 [2018]Vol 4, No 2 [2017]Vol 3, No 2 [2016]  
  Vol 10, No 1 [2023] Vol 9, No 1 [2022]  Vol 8, No 1 [2021]Vol 7, No 1 [2020]Vol 6, No 1 [2019]Vol 5, No 1 [2018]Vol 4, No 1 [2017]Vol 3, No 1 [2016]   


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.