FACTORS AFFECTING SUSTAINABILITY OF WELLNESS PROGRAMS IN THE HOSPITALITY INDUSTRY. A CASE STUDY OF NAIROBI SERENA HOTEL
Abstract
Over the last several decades, an epidemic of “lifestyle diseases” has developed worldwide including in Kenya. Unhealthy lifestyles such as inactivity, poor nutrition, tobacco use, and frequent alcohol consumption are driving up the prevalence of chronic diseases such as diabetes, heart disease, and hypertension. In the workplace, chronic diseases come with an increase in medical costs, absenteeism, recruitment and training cost plus a host of other challenges associated with staff turnover. Furthermore, although chronic disease was once thought to be a problem of older age groups, there is a shift towards the younger working age that adds to the economic burden, because of illness-related loss of productivity due to absence from work (absenteeism) and reduced performance while at work (presenteeism). This study explored the factors affecting sustainability of wellness programs in Nairobi Serena Hotel. The scope of this study was the Hospitality industry in Kenya and Nairobi Serena Hotel in particular. The depended variable was sustainability of wellness programs while the independent variables were effect of incentives and management’s support in Nairobi Serena Hotel. Further review of existing literature was done to support the variables under study. To achieve this, the study used descriptive research design to conduct a survey of Nairobi Serena Hotel using structured questionnaires and interviews targeting 135 employees who were 30% of total staff population, which were 450 employees. The data gathered was both qualitative and quantitative data from both primary and secondary sources. The data collected was then analyzed using Statistical Package for the Social Sciences (SPSS version 22. Result showed that there was a strong correlation between sustainability of wellness programs and wellness incentives and management’s support. Therefore, sustainability of wellness programs could be predicted using management’s support and wellness incentives.
Key Words: Incentives, Management Support, Wellness Programs, Sustainability
Full Text:
PDFReferences
Babbie, E. (2002). Survey research methods. Belmont, CA: Wadsworth
Baicker K, Cutler D, Song Z. (2009) Workplace Wellness Programs can Generate Savings. Health Affairs (Millwood). 2010;29(2):304–11. 4
Berry, L., Mirabito, A., & Baun, W. (2010).What’s the Hard Return on Employee Wellness Programs? Harvard Business Review, 1-10. Retrieved January, 27th 2017, from
Breckon, D. J. (1997) Managing Health Promotion Programs. Gaithersburg M.D. Aspen Publisher Inc.
Chapman, L. (2009) Building a Sustainable Administrative Structure of Worksite Wellness Programs “The Art of Health Promotion” November/December issue pp1-10
Employee Benefits & HR, XXI (46), 17-19. Retrieved on 3rd November, 2016 from ttps://vpn.uonbi.ac.ke/proxy/http/web.b.ebscohost.com/ehost/pdfviewer/pdfviewer?vid=49&sid
Goetzel, R. Z., & Shechter, D. (2007). "Promising practices in employer health and productivity management efforts: findings from a benchmarking study." Journal of Occupational and Environmental Medicine/American College of Occupational and Environmental Medicine 49(2): 111– 130 10.
Griffin, D. (2015). What Is an Employee Wellness Programe? Retrieved on February 2nd, 2017 from http://smallbusiness.chron.com/employee-wellness-program-1349.html http://www.stepsafari.com/getfile/PDFs%20Public/Whats-the-Hard-Return-on-Employee
Kimberlin, C & Winterstein, G. (2008). Research Fundamentals: Validity and Reliability of Measurement instruments used in research. American journal pf Health-System Pharmacy, 65 (23), 2276-2284
Klautzer, L., S. Mattke, et al. (2012). "Can We Legally Pay People for Being Good? A Review of Current Federal and State Law on Wellness Program Incentives."Inquiry Journal 49.
Kothari, C.R. (2004). Research methodology: Methods and techniques. (2nd ed.). New Delhi: New Age international ltd.
Lutalo, M. (2007).The Wellness Program of Serena Hotels, Kenya – A Case Study.HIV/AIDS - Getting Results, 1-10. Retrieved on 22nd December, 2016 fromhttp://gametlibrary.worldbank.org/FILES/1145_Getting%20%Kenya%20Serena%20hotel
Mattke, S., Liu, H., Caloyeras, J. P., Huang, C. Y., Van Busum, K. R., Khodyakov, D., & Shier, V. (2013). Workplace wellness programs study: Final report. Santa Monica, CA:
Mercer.(2014). Taking health management to a new level. Retrieved January 27, 2017, from http://mthink.mercer.com/taking-health-management-to-anew-level/
Milani, R. V., and C. J. Lavie (2009)."Impact of worksite wellness intervention on cardiac risk factors and one-year health care costs."The American Journal of Cardiology 104(10): 1389–1392
Mugenda O, Mugenda A; (2003). Research Methods: Quantitative and Qualitative Approaches, Revised Edition, Acts Press, Nairobi.
Mugenda, O.N and Mugenda, A.G. (2003).Research Methods: A Quantitave and Qualitative Approach .Nairobi: ACTS Press.
Ngeno, W. &Muathe, S. (2014). Critical Review of Literature on Employee Wellness
Osilla, K. C., & Van Busum, K. (2012)."Systematic review of the impact of worksite wellness programs." The American Journal of Managed Care 18(2): e68–81
Programs in Kenya. International Journal of Research in Social Sciences, 4(8), 32-41 Retrieved On November, 3rd 2016 from http://www.ku.ac.ke/schools/business/images/stories/research/lit_review_on_emp_wellness.pdf
RAND Corporation. Retrieved on January 21, 2017 from http://aspe.hhs.gov/hsp/13/WorkplaceWellness/rpt_wellness.pdf
Rombel, A. (2007). Wellness programs play bigger role in benefit plans. Special Report:
Rono, W. (2011). Factors that influence adoption of Employee Wellness Programs at the
Schoenman, J. (2011). Building a Stronger Evidence Base for Employee Wellness Programes.NIHCM Foundation. Retrieved on 30th November, 2016 from http://www.nihcm.org/pdf/Wellness%20FINAL%20electonic%20version.pdf
Seligman, M. (2005).The Corporate Chill Pill. Executive Health, 64-66. Retrieved on January 27th 2017 from https://vpn.uonbi.ac.ke/proxy/http/web.b.ebscohost.com/ehost/pdfviewer/pdfviewer
Standard Group Limited, 1-51. Retrieved on November 3rd, 2016 fromhttp://erepository.uonbi.ac.ke/bitstream/handle/11295/13459/Factors%20that%20influence%adoption%20of%20wellness%20program%20the%20standard%20group%20limited.pdf?sequenc3
Towers Watson. (2013). The business value of a healthy workforce: 2013/2014 Staying@Work survey report. US: Towers Watson. Retrieved January 22, 2017 from http:// www.towerswatson.com/en-US/Insights/IC-Types/Survey-Research-Results/2013/14/
DOI: http://dx.doi.org/10.61426/sjbcm.v4i2.460
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 3.0 License.
PAST ISSUES:
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.