The purpose of this study was to assess Employee Engagement in the health sector with specific reference to Nairobi Women’s Hospital. The specific objectives of the study were to determine the influences of reward and leadership on organizational performance in the health sector in Kenya. Descriptive research design was used in the study. The target population included managerial and non-managerial staffs which was a total of 350 employees all of Nairobi women’s hospital. The sample size was 30% of the target population which was 97 employees. Data was collected using Questionnaires. The study used the quantitative and qualitative data analysis methods. There existed a strong positive relationship between independent variables and employee engagement in Kenya. The research showed that rewards had a positive influence on employee engagement in Kenya. It was noted that leadership had a positive influence on employee engagement in Kenya. 

Keywords: Rewards, Leadership, Employee Engagement

Full Text:



Bailey. P, Farmer D. Jessop, (2008), Business principles and management, 3rd edition, Pitman, London, UK

Bass, M., and L. Avolio (2013). How to develop an organization capable of sustained high performance. Embrace the drive for results-capability development paradox. Organizational Dynamics, 29(4): 233-247.

Buckingham, C., L. & S. Coffman (2009). Contemporary issues in human resource management. 3rd Edn., Cape Town: Orchard Publishing House.

Cameroon, K. and P.M. Pierce, (2002). Building profit through people: Making your workforce the strongest link in the value-profit chain. Alexandria. Virginia: Society for Human Resource Management.

Chandran, E. (2004), Research Methods, Nairobi: Star bright services limited, Kenya

Cleland, D.A., (2006). Fostering employee engagement: Practical tools and best practice. Amherst: HRD Press Inc.

Cox, T. Jr., (2004), the Importance of research in determining organizational Effectiveness, International Journal of Management Reviews, Vol. 2 No.4

Cooper, D.R and Schindler, P.S (2010), Business Research Methods, Tata McGraw-Hill, 8th Edition, New Delhi, India

Crabtree, M., (2008). The new rules of engagement. London: Work-Life Balance and Employee Commitment. GDP.

Dehardt et al., (2008). Organizational behavior. London: McGraw-Hill.

Fisher, C. (2007), Researching and Writing a Dissertation: A Guidebook for Business Students. Essex, England: Pearson Education Limited

Lockwood, N.R., (2007). Leveraging employee engagement for competitive advantage: HR‟s strategic role (SHRM Research Quarterly Report). Alexandria, VA: Society for Human Resource Management.

Hay, G. (2015). Challenges of employee retention in non-governmental organizations operating in Zimbabwe. The Dyke Journal, 5(1): 65-86.

Kirk and Miller (2006), Principals of Management, 3rd edition, London Publishers, London, UK

Kothari, C.R. (2006), Research Methods: Methods and techniques, 3rd Edition. New age international publishers

Kreitner (2009), The impact of workplace education on earnings, turnover and job performance. Journal of Labor Economics, 16(11)

Lockwood, P., (2007). A critical analysis of organizational strategies for employee engagement. PHD Thesis. Faculty of Business and Economic Sciences. Nelson Mandela Metropolitan University. Johannesburg.

Miles, M. P., Covin, J.G., Heeley, M. B., (2008). The relationship between environmental dynamism and small firm structure, strategy and performance. Journal of Marketing Theory and Practice Spring, 63-74.

Mugenda, O. & Mugenda, A. (2003). Revised research methods: quantitative and qualitative approaches. Nairobi: Act Press

Nkirote, F. and S. Nonaka, (2005). Leveraging employee engagement for competitive advantage in the hospitality industry. A comparative study of hotels A and B in Zimbabwe. Journal of Emerging Trends in Economics and Management Sciences (JETEMS), 3(4): 380-388.

Nonaka, W. (2005). Promoting relationship learning, Journal of Management, 67(3).

Onukwubu, H.N., Iyagba, R. and Fajana, S. (2010). The Influence of Motivation and Job performance of Construction Professionals in Construction companies in Nigeria, Construction. Building and Real Estate Research Conference of Royal Institution of Chartered Surveyors, held at Dauphine University: Paris. (2-3 September, 2010).

Rampur, K. A. (2009). What motivates employees? Workers and supervisors give different answers. Business Horizons.

Richard, S. (2009). Management, (6th Edition). Boston: Houghton Mifflin Company.

Robert, C. & Jackson R. (2004). Research methodology: methods and Techniques, New Delhi: New Age International.

Robinson, D., Perryman, S. and Hayday, S., 2004. The drivers of employee engagement. Institute for Employment Studies (IES) Research Report 408. Brighton. Sussex

Robbins and Coulter (2009). Organizational Behavior (10th ed.), Upper Saddle River, Prentice-Hall, Inc. New Jersey

Saks R. E., & Bennett, N. (2008). Employee propensity to withhold effort: A conceptual model to intersect three avenues of research. Academy of Management Review Klein, H. J. (2001). Further evidence on the relationship between goal setting and expectancy theories. Organizational Behavior and Human Decision Processes.

Subramony, M., (2006). A meta-analytic investigation of the relationship between HRM bundles and firm performance. Wiley Inter Science, 48(5): 745-768.

Schaufeli, U & Baker. (2014). Research methods for Business: A skill building Approach, 4th edition.

Susan, R.J., (2013). Employee engagement and commitment. A guide to understanding, measuring and increasing engagement in your organization. New York: SHRM Foundation.

Uma, S. (2006), Research Methods for Business: A Skill Building Approach. 4th edition, Wiley India, New Delhi

Wafula, J. M. (2011). The management challenge (2nd Ed.). New York: Macmillan.

Weiss, H. M. (2007). Deconstructing Job Satisfaction: Separating Evaluation, beliefs and affective experiences. HRM Review 12, 173-194.


  • There are currently no refbacks.