FACTORS AFFECTING STRATEGIC CHANGE MANAGEMENT IN THE PUBLIC SECTOR: A CASE OF THE MINISTRY OF ENERGY AND PETROLEUM

DEBORAH AKINYI ODERA

Abstract


The operating environment for business has become very volatile following increased globalization and internationalization of firms. The study specifically aimed to determine the effect of top leadership support on strategic change management; establish the effect of communication on strategic change management; assess the effect of organizational culture on strategic change management; and identify the effect of stakeholder involvement on strategic change management in the Ministry of Energy and Petroleum. The study adopted descriptive research design and the target population consisted of various respondents from different departments in the Ministry of Energy and Petroleum.  The study collected primary data using semi-structured questionnaires.  Secondary data was collected from relevant documents and reports from the Ministry of Energy and Petroleum.  Quantitative data was analyzed using mean, standard deviation, percentages, frequencies and Statistical Package for Social Sciences. The study found out that top leadership affects strategic change management in the Ministry of Energy and Petroleum moderately and that communication greatly affects strategic change management in the Ministry of Energy and Petroleum. The study also found out that government way of performing tasks affected strategic change management and that underlying assumption on how government operations are carried out promoted strategic change management. The study revealed that stakeholder involvement affected strategic change management at the Ministry of Energy and Petroleum to a great extent. The study concluded that communication had the greatest effect on strategic change management in the Ministry of Energy and Petroleum, followed by top leadership support, then stakeholder involvement while organization culture had the least effect on strategic change management in the ministry of energy and petroleum. The study recommended that the Government of Kenya through the Ministry of Energy and Petroleum embarks on organizational diagnosis with a view of institutionalizing change practices in the public sector. The Ministry should adopt continuous staff training and create awareness; enhance a sustainable change implementation plan; hire competent managers; create staff empowerment and rewarding system; enhance job rotation as well as set and review organizational goals.

Key Words: Top Leadership, Communication, Organizational Culture, Stakeholder Involvement, Strategic Change Management


Full Text:

PDF

References


Ad-esse Consulting Group. (2008). Managing your Stakeholders, Retrieved on February 1, 2017 from http://www.adesse.com/resources/managing stakeholders.pdf

Armstrong, M. (2014). Human Resource Management: Strategy and Action, London, Kogan Page Limited.

Bashir, J. & Afzal, S. (2011). Ethics based model for change management, Paper presented at South Asian International Conference on Management arranged by Academy for Global Business Advancement (AGBA) and COMSATS

Bass, B.M. (1997). Does the transformational leadership paradigm transcend organizational and national boundaries? American Psychologist, 52(3), 30-39.

Buchanan. D. & Hucznski, A. (2010), Organizational Behaviour (7th ed.). Financial Times Press

Burnes, B. (2009). Managing Change. (5th ed.). England: Pearson Education.

Cameron, E. & Green, M. (2009). Making Sense of Change Management: A complete guide to the models, tools & techniques of organizational change (2nd ed.). London, United Kingdo, Kogan Page

Cole, G.A. & Kelly P. (2011). Management: Theory and Practice (7th ed.). Singapore, South-Western Cengage Learning EMEA

Fernandez, S. & Pitts, D.W. (2007). Under what conditions do public managers favour and pursue organizational change? The American Review of Public Administration.

Freeman, E. (2004). Stakeholder Theory and The Corporate Objective Revisited. Organization Science, 9(1), 364-369.

Freeman, R.E. (1984). Strategic Management: A Stakeholder Approach. Boston: Pitman

Hiat, J.M. & Creasey, T.J., (2012). Change management: The people side of change. (2nd ed.). Loveland, Colorado, USA: Prosci Research.

Hiatt, J. M. & Creasy, T. J. (2003). Change Management: The people side of change. Loveland, Colorado, USA: Prosci Research

Holbeche, L. (2009). Understanding Change, Theory, Implementation and Success. Elsevier, Burlington

Hope, K.R. (2012). Managing the public sector in Kenya: Reform and Transformation for Improved Performance. Journal of Public Administration and Governance, 2(4), 129-143.

Hornstein, H. A. (2014). The integration of project management and organizational change management is now a necessity. International Journal of Project Management. 4(4), 46-67. Retrieved from http//:dx.doi.org/10.1016/j jiproman

Hughes, R.L., Ginnet, R.C. & Curphy, J. (2009). Leadership: Enhancing the lessons of experience (6th ed.), NewYork, America, McgGraw-Hill

Johnson, G., Scholes, K. & Whittington, R. (2008). Exploring Corporate Strategy: Text & Cases, 7th ed. United Kingdom, Pearson Education Ltd

Kamugisha, S. (2013). The effects of change management in an organization: A case of National University of Rwanda, Wyno Journal of Management & Business Studies pp1-18

Kelly, P.P. (2009). International Business and Management, Cengage Learning EMEA

Kenya Vision 2030, (2008). A globally competitive and prosperous Kenya, Government of the Republic of Kenya

Kenya Vision 2030, (2013). Second Medium Term Plan (2013 – 2017) Transforming Kenya: Pathway to devolution, socio-economic development, equity and national unity. Republic of Kenya

Kickert, W.J.M. (2013). The specificity of change management in public organizations: Conditions for successful organizational change in Dutch ministerial departments. The American Review of Administrative Sciences

Kinicki, A. & Williams, B.K. (2008). Management: A practical introduction 3rd ed., Mc Graw Hill Sing New York

Kinuu, D, Maalu, J. & Aosa, E. (2012). Factors Influencing Change Management Process at Tamoil Kenya Limited. Prime Journal of Business Administration and Management (BAM)

Kirimi, E.K. (2013). Organizational Behaviour. Structure, Principle & Practice. Nairobi: Aura Publishers

Kombo, D.K. & Tromp, D.L.A, (2010). Proposal and thesis writing: An introduction. Nairobi: Paulines Publications Africa

Kothari, C.R. (2010). Research Methodology: Methods and Techniques New Delhi, New Age International Publishers

Kotter, J.P. & Schlesinger, L. A, (2008). Choosing Strategies for Change, Harvard Business Review, 57(21), 106-44.

Kotter, J.P. (1996). Leading Change, Boston: Harvard Business School Press, and Ettorne, Making Change, Management Review, 2, 13-18

Kotter, J. (2007). Leading Change, Harvard Business Review, Jan 2007, Vol. 85 issue 1.p.96 – 103

Krishnaswami, O.R. & Ranganatham, M. (2016). Methodology of Research in Social Sciences– Himalaya Publishing house (2016), Mumbai

Kuipers B.S., Higgs, M., Kickert, W.,Tummers, J., Grandia, J. & Van der Voet, J. (2014). The Management of change in public organizations: Public Administration 92(1), 1-20

Kunze, F., Bohm, S.A. & Bruch, H. (2013). Age, resistance to change, and job performance: Testing for a common stereotype. Journal of Management Psychology, 28(7/8), 741-760

Ministry of Energy and Petroleum Strategic Plan 2013-2017, (2013)

Northouse, P.G. (2007). Leadership: Theory and Practice. (4th ed.). New Delhi, India: Sage Publications Inc.

O’Neill, M. (2012). Managing Workplace Change: A People-Based Perspective, New York: Knoll White Paper, Knoll, Inc.

Ongera, J. M. (2013). Determinants of change management implementation in parastatals in Kenya: A case of Kenya Revenue Authority. International Journal of Social

Paton, R.A. & McCalman, J. (2008). Change Management: A guide to effective implementation (3rd ed.). New Delhi, India: Sage Publications.

PMI, (2013). A guide to the project management body of knowledge (5th ed.). Pennsylvania: Project Management Institute.

Queensland Government (2008). Change Management Best Practices Guide. Retrieved on 23rd March 2017 from: http://www.psc.qld.gov.au/library/document/catalogue/organizational-management/change-management-best-practice-guide.pdf

Riany, C., Musa, G. Odera, O. & Okaka, O. (2012). Effects of restructuring on organization performance of mobile phone service providers in Kenya. International Review of Social Sciences & Humanities Vol. 1 (2012). pp 198-204

Robbins, S.P., Judge, T.A. & Vohra, N. (2011). Organizational Behaviour (4th ed.). New Delhi, India: Pearson Prentice Hall

Rudani, R.B. (2011). Management and Organizational Behaviour. New Delhi, India: Tata McGraw Hill Education Private Ltd.

Schein E. (2009). Organizational Culture and Leadership, San Francisco: Jossey-Bass Sciences and Entrepreneurship, 1(3), 625-638.

Senior, B. & Swailes, S. (2010). Organizational Change and Development: Annual Review of Psychology, 50(1), 361 - 386

Serakan, U. & Bouglee, R. Research Methods for Business, A Skill-building approach 7th ed 2016, Chichesler, West Sussex, UK John Wiley & Sons (Wiley)

Stoner, A.F., Freeman, R.E., & Gilbert, D.R.,(2009). Management. India: Pearson Education, Inc.,

Tang, C. & Gao, Y. (2012). Intra-department communication and employees’ reaction to organizational change: The moderating effect of emotional intelligence. Journal of Chinese Human Resources Management, 3(2),100-117

Voet, J.V., Kuipers, B.S., & Groeneveld, S. (2014). Implementing change in public organization: The relationship between leadership and affective commitment to change in a public sector context. Public Management Review.

Walmsley, B. (2009). Managing Change. Chartered Management Institute. England: Hodder Education.

Wambulwa, F.O., Avolio, B.J. & Zhu, W. (2008). How Transformational Leaders Weaves its influence on individual job performance: The role of identification and efficacy beliefs, Personal Psychology 61(4) 793 – 825

Ziemba, E. & Oblak, I. (2015). Change management in information systems projects for public organizations in Poland. Interdisciplinary Journal of Information, Knowledge, and Management.10.47-62. Retrieved from http://www.ijikm.org/Volume 10/IJIKMy10p047-062Ziemba 1527.pdf

Zikmund, W.G., Babin, B.J., Carr, J.c. & Griffin, M. (2013). Business Research Methods (9th ed.) Canada, Cengage Learning




DOI: http://dx.doi.org/10.61426/sjbcm.v4i4.612

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

PAST ISSUES:
20242023202220212020201920182017201620152014
Vol 11, No 2 [2024]Vol 10, No 4 [2023]Vol 9, No 4 [2022]Vol 8, No 4 [2021]Vol 7, No 4 [2020]Vol 6, No 4 [2019]Vol 5, No 4 [2018]Vol 4, No 4 [2017]Vol 3, No 4 [2016]Vol 2, No 2 [2015]Vol 1, No 2 [2014]
 Vol 11, No 1 [2024] Vol 10, No 3 [2023] Vol 9, No 3 [2022]Vol 8, No 3 [2021]Vol 7, No 3 [2020]Vol 6, No 3 [2019]Vol 5, No 3 [2019]Vol 4, No 3 [2017]Vol 3, No 3 [2016]Vol 2, No 1 [2015]Vol 1, No 1 [2014]
  Vol 10, No 2 [2023] Vol 9, No 2 [2022]Vol 8, No 2 [2021]Vol 7, No 2 [2020]Vol 6, No 2 [2019]Vol 5, No 2 [2018]Vol 4, No 2 [2017]Vol 3, No 2 [2016]  
  Vol 10, No 1 [2023] Vol 9, No 1 [2022]  Vol 8, No 1 [2021]Vol 7, No 1 [2020]Vol 6, No 1 [2019]Vol 5, No 1 [2018]Vol 4, No 1 [2017]Vol 3, No 1 [2016]   


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.