THE RELATIONSHIP BETWEEN HUMAN RELATIONS AND ORGANIZATIONAL PERFORMANCE IN THE REFERRAL HOSPITALS IN KENYA
Abstract
This research examined the relationship between human relations and organizational performance in National Referral Hospitals in Kenya. In particular, the study investigated the inconsistency in the relationship between Human Relations and Organizational Performance. Several studies have been conducted in this field and they delivered inconsistent results with some arguing that there is a positive direct relationship between the two variables while others say that there is no relationship between the two variables while others recommend further research in this field since they argue that the relationship is not clear. The findings of the study indicated that Human relations have a significant relationship with organisational performance in referal hospitals in Kenya and that human relations explained 41% of the variations in performance. The results further indicated that a unit change in human relations, would result to 0.079 increase in performance. Human relations positively and significantly influenced the performance of referral hospitals in Kenya. (B1=0.079, P=0.000).
Keywords: Human Relations, Work Climate, Organizational Performance, National Referral Hospital
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DOI: http://dx.doi.org/10.61426/sjbcm.v5i1.639
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