EFFECT OF TRAINING ON THE PERFORMANCE OF NATIONAL POLICE SERVICE
Abstract
The purpose of this study is to identify the effect of training on the national police service performance. The study looked at how training needs were established, how effective the training methods were and their influence of police performance. The research design adopted by the study was a descriptive survey and the main respondents were the police in service. A study sample of three hundred and eight four police officers was drawn. Questionnaires were distributed to them using drop and pick method. The research study conclusively found that training affects the performance of national police service. This was indicated by the training policy framework which is designed to achieve strategic goals of the organization. The training needs assessment which determines the level of performance and the training gaps within the organization, also supported the finding. On the training methods, the study revealed that effective training needs to be adopted, allowing group discussion, practical’s, attachments and methods which embrace transfer of skills to work situation. Further, the study indicated that monitoring and evaluation affects the development of effective training programmes; providing progress status through feedback; and demonstrating the impact of the training. The study revealed that motivation influences employee performance if equal and fair opportunities are provided; employees are allowed to participate in decision making; and there is good interpersonal communication.
Key Words: Training Needs Analysis, Training Methods, Employee Performance
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DOI: http://dx.doi.org/10.61426/sjbcm.v1i1.4
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