EFFECT OF STRATEGIC MANAGEMENT DRIVERS ON OPERATIONAL PERFORMANCE OF CONTAINER TERMINAL: A CASE STUDY OF KENYA PORTS AUTHORITY
Abstract
The purpose of the study was to evaluate the effects of strategic management drivers on the operational performance of container terminal at Kenya Ports Authority. The research identified the role of container terminal from a strategic management perspective and drivers of container terminal operational performance in relation to efficient and effective strategic management. The researcher used descriptive research design on a target population of 195 employees and a sample size of 129 members of staff from KPA Container terminal. Stratified sampling technique was used to select the respondents. The researcher used questionnaires which were distributed to employees to collect primary data. Secondary data was also used by the researcher from website, internet and the company’s records. Collected data was analyzed through descriptive statistics. The results revealed that collaborative competition and strategic leadership had significant and positive effect on operational performance while strategic ICT and strategic leadership had insignificant effect on operational performance of container terminal of Kenya Ports Authority. Babu (2012) said that corporate governance is the set of practices that best provides for the effective, open, and visible management of an organization. The study recommended that: the existing strategic ICT and strategic training should be modified so as to improve operational performance of container terminal of Kenya Ports Authority; managers of container terminal should focus more on collaborative competition and strategic leadership so as to improve operational performance; and in modifying strategic training, education programs on training for employees and managers should be given key priority in container terminal.
Key terms: Information Communication Technology (ICT), Twenty-foot Equivalent Unit (TEU), Collaborative Competition, Strategic Training, Strategic Leadership
Full Text:
PDFReferences
Almotairi, B., Flodén,J.,Stefansson, G. &Woxenius, J. (2011). Information flows supporting hinterland transportation by Rail: Application in Sweden, Research in Transportation Economics.
As lan , S.Diken,A. and Sendogdu,A.A.(2011),Investigation of the Effects of Strategic Leadership on Strategic Change and Innovativeness of SMEs in a Perceived
Environmental Uncertainty,Procedia Social and Behavioral Science,24,pp.627-642.America Shippers Daily Newsletter. (2010).Maersk rolls out priority shipment program.
Bass, B.M. (2007), Executive and Strategic Leadership. International journal of Business, 12(1), pp.33-52.
Bass, B.M. (2000). The Future of Leadership in learning organization. The journal of leadership studies.7 (3):18-40
Bakos ,J. Y. & Treacy, M. E. (1986). Information technology and corporate strategy: A research perspective .
Barney, J.B. (2012). Purchasing, supply chain management and sustained competitive advantage: The relevance of resource based theory. Journal of supply chain management, 4(2), 3-6
Bichou, K. (2009), Port Operations, Planning and Logistics, London: Informa.
Bichou ,K. & Gray, R. (2004). A logistics and supply chain management approach to Port performance measurement,Maritime Policy and Management, Canadian Pacific, News Release.
Bichou, K. and Gray, R. (2004). “A logistics and supply chain management approach to port performance measurement”, Maritime police management, 31(1), 47-67.
Boselie, P. (2010). High performance work practices in the health care sector: a Dutch case study. International journal of manpower, 31 (1), 42-58.
Byrd, T. A. & Davidson, N. (2003). Examining possible antecedents of IT impact on the Examining possible antecedents of IT impact on the supply chain & its effects on firms performance.
Chamisa, E, Mangena, M., &Tauringana, V. (2011). Corporate Boards, Ownership Structure and Firm Performance in an Environment of Severe Political and MIT Sloan Management Review. 53(3), 25-32
Chandral, C. and Kumar, S. (2000a). ‘An application of a systematic analysis methodology to manage logistics in a textile supply chain,’ supply chain management: An international journal, 5(5), 234-240.
Chen,I.J. and Pauiraj, A. (2003). Understanding supply chain management: critical research and a theoretical framework. International journal of production research, 42 (1), 131-163
Christopher, M.(1998). Logistics and supply chain management: strategies for reducing costs and improving management, 34(2), 121.
Cohen, L. Monion, L, and Mornison, K. (2007).Research methods in education. London. Rourledge farmer.
Cohen, S. & Roussel, J. (2005).Strategic Supply Chain Management. The Five Disciplines for Top performance. Community structure and cities global roles, journal of transport networks, PNAS, 7794 – 7799, 102, 22.
Cooper, G. and Sweller, J. (1996). Effects of Schema acquisition and rule auromanon on mathematical problem –solving transfer. Journal of education psychology, 79,347-362.
Cullinane, K.P. B., Song, D. & Gray, R .(2002). A Stochastic Frontier Model of the Efficiency of major of Major Container Terminals in Asia.
Cullinane, K.P.B. (2002). The Productivity and Efficiency of Ports and Terminals. Methods and Applications,in Maritime Economics and Business,C.T. (Ed). London: Information Publishing.
Daft, M. & Willmott,M. ( 2007 ). The Stakeholder theory, on the organization, its performance.
Daugherty, P.J., Ellinger, A.E. & Rogers, D.S. (1995). Information accessibility: Customer responsiveness and enhanced performance.International Journal of Physical Distribution and Logistics Management.
David, F.R. (2012). Strategic Management: Concepts and Cases, Tenth Edition. Prentice Hall, Pearson Education International,2005
Davies, B.J. and Davies, B. (2004) Strategic Leadership, School leadership & Management, 24(1) pp.29-38
De Borger, B. & De Bruyne, D. (2011). Port Activities, Hinterland Congestion and Optimal Port Activities, Hinterland Congestion and Optimal Government Policies: The Role of Vertical Integration in Logistic Operations, Journal of Transport Economics and Policy.
De Vans, D. (2001). Research Design in Social Research. Sage Thousand Oaks, CA.
De Monie, G. (1997).Measuring and Evaluating Port Performance and Productivity, UNCTAD. Economic Crisis.
Dekkel, S.W.A (2008). Just culture: Balancing safety and accountability. Ashgate publishing Co, Aldershot
Dess,G.G. and Lumpkin, G. T. (2003),Strategic Management: Creating Competitive Advantage, New York: MC Graw-Hill.
Donaldson, L. and Preston, L.E. (1995). “The stakeholder theory of cooperation: concepts, evidence and implication”, Academy of management Review, 2011:65.
Doyle, P., Lane, J., Theeuwes, J., and Zayatz, L. (2002). Confidentiality, Disclosure and
Data Access: Theory and Practical Applications for Statistical Agencies. Elsevier, Amsterdam.
Dyer, J.H. and Nobeoka, K. (2002). Creating and managing a high- performance knowledge- Sharing network: The Toyota Case- Strategic management journal, 21, 345-367.
Frankel, E. G .(1987),Port Planning and Development, Canada: John Wiley and Sons
Frankel, J.A. and Froot, K.A. (1987). Using survey. data to test standard propositional regarding exchange rate expectations. American Economy Review 77(1). 133-153.
Freeman , R. (1997). Seminal book, Strategic Management: A Stakeholder Approach.
Freeman, R., Edward W., Andrew C., Parmar, R. & Bidhan, J. (2004).Stakeholder Theory and The Corporate Objective Revitised" Organization Science.
Freeman, R.E, Martin, K. and partner, B. (2006). Ethics and capitalism in Ma Epstein and K. Hanson (ends), The Accountable Corporation, Vol.2
Fremont, A. (2007).Global maritime networks: The case of Maersk. Journal of Transport Geography, 15(6), 431-442.
Friedman, A.L. and Miles, S. (2002). Developing a stakeholder theory, journal of management and studies, 39(1), 1-21
Guimera, B. (2005). The worldwide air transportation network. Centrality anomalies Gunasekaran, A. & Ngai, E. W. T. (2004) . Information systems in supply chain integration and management. European Of Operation Research.
Healey, P. (2003) ‘The New institutionalism and the transformative Goals of planning; in N. Verma (ed). Institutional and planning. New Bruswick, NJ: center for urban policy research.
Health, J. & Norman, W. (2004). Stakeholder Theory, Corporate Governance and Public Management.Journal of Business Ethics,. Netherlands.: Kluver Academic Press.
Henry, C., & Frank, B. (2009)."Stakeholder theory and dynamics in supply chain Collaboration," International Journal of Operations, Production Management .
Horwit, J. (1992).Alpha - Crystallin can function as a molecular chapersone. Proc, Natl. Sci. USA-89; 10449-10453
Johnson, G., Yip, G. & Hensmans, M. (2012). Achieving Successful Strategic Transformation
Karoway, C. (1997). Superior supply chains pack plenty of byte- purchasing Technology, 8(ii), 32-35
Kenya ports Authority. (2008). Handbook.
Kothari, C.R., (2009). Research Methodology, Methods and Techniques, New Delhi, new age International publishers, 2nd edition.
Leslie, D.& Reimer, S. (2011). Specializing commodity chains, progress in human geography Debby HTML
Li, S. & Lin, B. (2006). Accessing information sharing and information quality in supply chain Management.
Li, S., Ragu, T. & Rao, S. (2006). The impact of supply chain management practices on competitive advantage and organizational performance.
Maheny J. T.and Pandian J.R. (1992). ‘The resource based view within the conversation of strategic management,’ Strategic management journal, 13,363-380.
Maxwell, S. E. and Delaney, H. D. (1990). Designing Experiments and Analyzing Data Brooks/Cole, Pacific Grove, CA.
Meersman, H. and Van Devorde, E. (1996). “Cooperation and strategic alliances in the maritime sector and port industry”, paper presented at NAVLHSMV conference, 18-21 March, Sorrento.
Meritzer, J.T. and Konrad, B.P. (1991). An efficiency /effectiveness approach toLogistics performance. Analysis journal of business logistics, 33-62.
Moote, S.K., Mantua, N.J., Kelligg. J.P., and Newton, J.A. (2008). Local and large –scale climate forcing of budget sound oceanographic properties on second to intera- decadal time scale. Limnol. Oceanogy. 53.176-1758.
Morgan, R., M and Hunt, S.D. (1994). The commitment-Trust theory of relationship marketing .journal of marketing, 20-38.
Mutai B.K. (2000). How to write quality research proposal; Thelly publications.
Ndaa, P. (2012).Customer Value Proposition, the basis of organizational strategy, Journal of Balanced score card, 2(1), 17-29.
Partner, S.M., Salisbury- Grennon, J, Shannom, D, R., and Struepler, B. (2009). School gardens. An exponential learning approach for a nutrition education program to increase fruit and vegetable knowledge, preference, and consumption among second grade shden. Journal of nutrition education and behavior, 4(3), 212- 217.
Peteraf, M. A. (1993). ‘The cornerstones of competitive advantage. A resource based view’, Strategic management journal, 14,179-191.
Porter, M. E. (1995). “Competitive Advantage: Creating and Sustaining Superior
Performance.” New York: Free Press.
Saunders, M., Lewis, P. & Thornhill, A. (2009). Research Methods for Business Students (5th Ed.). New Jersey: Prentice -Hall.
Senge, P. M., Cambron- MCABE, Lucas, T., Smith, B. Dutton, J., T. and Kleiner, A. (2002). Schools that learn: A fun discipline field book for education, parents, and everyone who cares about education. New York.
Silverman, D. (2000). Doing Qualitative Research: A Practical Handbook, Sage, London. Gichunge, E.M. (2010). The effect of Formal Strategic Management on Organizational performance: A study of selected medium sized manufacturing Enterprises in Nairobi, Kenya.
Simatupang, T.M. and Sridhran, R. (2002). “The collaborative supply chain,” International journal of logistics management (1), 15-30.
Steffanson, G. (2006).Collaborative logistics Management and the role of third-party service providers. International journal of Physical Distribution and Logistics Management, 36(2), 76-92.
Wanjiku, R. (2008). July: Kenyan parliament offers live coverage of proceeding and digitized transcript to the public.
DOI: http://dx.doi.org/10.61426/sjbcm.v4i4.561
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 3.0 License.
PAST ISSUES:
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.