EFFECTS OF DIVERSITY TRAINING ON PERFORMANCE OF COUNTY GOVERNMENT OF KAKAMEGA, KENYA
Abstract
The objective of the study was to assess the effects of Diversity Training on Performance of County Government of Kakamega. The target population for the study was 408 employees of County Government of Kakamega through the Ministry of Public Service and Administration. Stratified random sampling was used to collect useful information from County Government employees. The tools were tested for reliability using Cronbach’s alpha with an alpha of 0.824 (α=0.824) achieved. The questionnaires were distributed through the drop and pick later method to help increase the response rate. Inferential statistics were used in this study to analyze quantitative data, which was be obtained from the closed-ended questions. Descriptive statistics that were used in this study include mean standard deviation, percentages, and frequencies. A sample size of 120 (29%) was acquired using a sampling formula by applying an attrition of 10% from a sampling frame. The scope was across the board from the casual workers, workers on a contract and permanent staffs. This study used descriptive cross-sectional Research designs. Questionnaires were used as an instrument for data collection. Data collected was analysed using Statistical Package for Social Scientists (SPSS v. 25). The data was presented by the use of Text analysis, tables, frequencies polygons, pie charts, and Bar graphs. Results from the study would be of high benefit value to the County Governments on how to handle diversity at the workplace management practices and its effects on the county governments. There was a response of 94.2%, majority 61% being Male Gender and of age between 31-40 years being 44.25%. Degree holders were the majority 35.4%, Luhya 58.4% and the Luo 15.9% community. The study concluded that there was need for employees training with a high significant relationship between ethnicity management practices and employee performance. The study recommended that the county government should increases training of their workers to increase competence of their workers at their workplace. Future studies should be conducted to find out the factors on diversity management practices how they can be improved to ensure easy and management of workforce.
Keywords: Diversity management, Performance, County Government
CITATION: Sore, A. T., & Juma, D. (2019). Effects of diversity training on performance of county government of Kakamega, Kenya. The Strategic Journal of Business & Change Management, 6 (2), 763 –769.
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DOI: http://dx.doi.org/10.61426/sjbcm.v6i2.1141
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