INFLUENCE OF ELECTRONIC PROCUREMENT ON OPERATIONAL PERFORMANCE OF COUNTY GOVERNMENT OF KAKAMEGA
Abstract
This study investigated the influence of E-procurement on the operational performance. A Case of County Government of Kakamega. Theories in the study were Innovation Diffusion Theory, Technology Acceptance Theory and Transaction Cost Theory. Descriptive survey design was used. The target population was 125 employees in county government of Kakamega headquarters, where Yamame’s formula was used to get a sample size of 95 who were selected using simple random sampling technique. Structured questionnaire were used to collect data from respondents.and data analyzed using statistical packages of social science (SPSS, 24). Descriptive summarized data using frequencies, percentages, means while inferential data analysis was used for variable relationships. Data wa presented in form of tables and graphs. From a total of 95 questionnaires that were dispatched for data collection, 87 questionnaires were returned when completely filled, representing a response rate of 91.6% which is good for generalizability of the research findings to a wider population. Both descriptive and inferential statistics indicated that all independent variables (e-sourcing, e-supplier selection, e-ordering, e-payment) significantly influenced organization operations perforamnce of county government of Kakamega. The study concluded that; e-sourcing significantly influences organization operations performance by saving on costs and time secondly, e-payment significantly influences organization operations performance by reducing fraudulent transactions in the manual payment system. The study recommended that; county governments as public entities should embrace e-sourcing as an effective way of saving costs and time in the procurement process and secondly; county governments should adopt a secure and upgraded e-payment system to reduce fraudulent transactions prompted by the manual payment system.
Key Words: E- sourcing, E- supplier selection, E- ordering, E-payment, County Government of Kakamega.
CITATION: Sirengo, M. N., & Ndolo, J. (2019). Influence of electronic procurement on operational performance of County Government of Kakamega. The Strategic Journal of Business & Change Management, 6 (2), 1788 –1806.
Full Text:
PDFReferences
Aberdeen. (2005) Best Practice in E-procurement. Journal of Management, 16(1), 90-100.
Adebayo, V. O., & Evans, R. D. (2015). Adoption of e-procurement systems in developing countries: A Nigerian public sector perspective
Ageshin, E. A. (2001). E-procurement at work: A case study, Production and Inventory Management Journal, Vol. 42 .45-60.
Avedi E. K. (2016) Influence of E-Procurement on Organizational Performance: The Case of Kenya Association of Manufacturers Firms in Nairobi County, Kenya A Research Project Report Submitted in Partial Fulfillment of the Requirements for the Award of the Degree of Master of Arts in Project Planning and Management of the University of Nairobi.
Barney, J. (2010). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.
Caniato, F., Longoni, A., &Moretto, A. (2012). Effective E-procurement implementation process. Production Planning and Control.
Carlo Bertot, J., Jaeger, P. T., & Grimes, J. M. (2012). Promoting transparency and accountability through ICTs, social media, and collaborative e-government. Trans-forming Government: People. Process and Policy.
Chaffey, D. (2004). E-business and e-commerce management: strategy, implementation and practice Journal of Purchasing and Supply Management, 10(3), 94-98.
Chang, H. H., Tsai, Y. C., & Hsu, C. H. (2013). E-procurement and supply chain performance, Supply Chain Management. An International Journal management 6(3), 84-98.
Cooper, D. and Schindler, P. (2011) Business Research Methods 11th Edition, McGraw Hill, Boston
Cooper,D. (2008). Bussiness Research Methods. London: McGraw-Hill.
Croom, S., & Brandon-Jones, A. (2007). Impact of e-procurement: experiences from implementation in the UK public sector. Journal of Purchasing and Supply Management, 13(4), 294-303.
Corsi ,M. (2006) How E-Government May Enhance Public Procurement, International Public Procurement Conference Proceedings.
Davila, A., Gupta, M., & Palmer, R. (2003). Moving Procurement Systems to the Internet: The Adoption and Use of E-Procurement Technology Models. European Management .
Enporion (2005). Integrated End to End E-Procurement.
Fraser,J J.Robert,K (2005). E-procurement International Journal production economics 6(5) 30-34.
Garrido-Samaniego, M.J., Gutierrez-Arranz, A.M., & Jose-Cabezudo, R.S. (2010). Assesing the Impact of E-Procurement on the Structure of the BuyingzCentre. International Journal of Information Management3(7)34-60
Gunasekaran, A., & Ngai, E. (2018). Adoption of E-Procurement in Hong Kong; An empirical Research. International Journal production economics, 33, 133-149.
Holland, C. P. and Lockett, A. G. (1997).Mixed Mode Network Structures: The Strategic Use of Electronic Communication by Organizations, Organization Science 8, ( 5,)475-488.
Hsu, J. S. C., & Chen, E. T. (2015). Managers’ Perceived Benefits of Using Electronic Procurement in Taiwan.
Ilhan, N. (2011). Understanding E-Procurement Systems Implementation Processes and Benefits in the Victorian Local Government Sector: A Business Relationship Perspective (MS Thesis
Kaliannan, M., Raman, M., & Dorasamy, M. (2009). E-procurement adoption in the malaysian public sector: organizational perspectives. In Enterprise Distributed Object Computing Conference Workshops
Karthik, V., & Kumar, S. (2013). Investigating ‘degree of adoption effects on e-procurement benefits. International Journal of Procurement Management. 8, ( 6,)75-88.
Kalakota, R., & Robinson, M. (1999). e-Business. In Roadmap for Success. Ad-dison Wesley.
Kaufmann, L. (2010). Study of the Value and Impact of B2B E-commerce: The Case of Web- Based Procurement. International Journal of Electronic Commerce, 6(4), 19-40.
Kenneth, L. (2000). Purchasing and Supply Chain Management5th edition. England: Prentice Hall.
Kiage, O. J. (2013). Factors Affecting Procurement Performance: A Case of Ministry of Energy. Journal of Public Procurement, ( 2). 5-28.
Kothari, C. R. (2004). Research methodology: Methods and techniques. New Delhi: New Age International
Kothari, C. R. (2010). Research Methodology: Methods and Technology. New Delhi, India: New Age Publication
Kuruvilla, S., & Ranganathan, A. (2010) Globalization and outsourcing: Confronting new human resource challenges in India's business process outsourcing industry. Industrial Relations Journal, 41(2),136-153.
Lewis-Faupel, S., Neggers, Y., Olken, B. A., & Pande, R. (2014). Can electronic procurement improve infrastructure provision? evidence from public works in India and Indonesia National Bureau of Economic Research.
McManus, S. (2012), “Understanding the incremental nature of e-procurement implementation at the state and local levels. Journal of Public Procurement, 2, pp. 5-28.
Mugenda, Olive M. and Mugenda, Abel G. (2003) Research Methods Quantitative and Qualitative Approaches. Acts Press, Nairobi-Kenya.
Obanda, W. P. (2010). Fighting corruption in tactical procurement.(Unpublished PHD dissertation,University of Twente).
Oliveira, T., & Martins, M. F. (2010, September). Information technology adoption models at firm level: review of literature. In European Conference on Information Management and Evaluation Academic Conferences International Limited
Parida, U., & Parida, V. (2005). E-procurement: An Indian and Swedish perspective. Academic Press,
Patterson, K., Grimm, C. &Corsi, T. (2003).Adopting new technologies for supply chainmanagement. Transportation Research 3: 95 – 121.
Rahim, M., Ilhan, N., & Chen, X. (2011). Factors affecting benefits of e-procurement systems: Experience of an Australian City Council. In 11th International Conference on Electronic Business .
Rogers, E. M. (2010). Diffusion of innovations. Simon and Schuster Publishers
Saleemi, N. A. (2000). Purchasing and supplies Management Simplified. Nairobi: SaleemiPublications Limited.
Sekaran, U. & Bougie, R. (2011).Research Methods for Business: A Skill Building Approach. 5th Edition. Aggarwal printing press, Delhi
Tornatzky, G. & Fleischer, M. (1990). The Process of Technology Innovation, Lexington, MA: Lexington Books.
Yamane .T. ,(1967) Statistics, an Introductory analysis, 2nd Ed., New York
DOI: http://dx.doi.org/10.61426/sjbcm.v6i2.1220
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 3.0 License.
PAST ISSUES:
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.