EFFECT OF PROCUREMENT OUTSOURCING ON PROJECT PERFORMANCE OF NON-GOVERNMENTAL ORGANIZATIONS IN KENYA; A CASE OF DEVELOPMENT ALTERNATIVE INC. (DAI)

Mohammed Abdilatif

Abstract


The need to respond to market changes on a daily basis and the difficulty of predicting the direction of such changes mean that organizations must focus on their core competences and capabilities. With the increasing globalization, outsourcing has become an important business approach, and a competitive advantage may be gained as products or services are produced more effectively and efficiently by outside suppliers. This study sought  to establish the effect of procurement outsourcing on project performance of non-governmental organizations case study of Development Alternative Inc (DAI).The organization was chosen for study because its nearness to the researcher, accessibility and time limit. The study adopted descriptive research design. The study targeted 288 employees of Development Alternative Inc. The study sample of 87 respondents was from the population composed of DAI senior, middle and lower level management as well as the general staff. The primary data was collected through the use of questionnaires and secondary data was obtained from published documents such as journals, periodicals, magazines and reports to supplement the primary data. A pilot study was conducted to pretest the validity and reliability of instruments for data collection. The raw information was analyzed to yield qualitative and quantitative data. Quantitative data was analyzed with help of SPSS version 21 and MS excel. The variables were regressed and study findings showed that independent variables significantly and positively influenced project performance. Supplier competence was the most significant factor and had a positive significant relationship at 5% level of significance.      

Key Words: Procurement, Outsourcing, Project Performance, Non-Governmental Organizations

Full Text:

PDF

References


Adèr, H., Mellenbergh, G., & Hand, J. (2008). Advising on research methods: a consultant's companion.Huizen. Johannes van Kessel Publishing.

Alner, M. (2001). The Effects of Outsourcing on Information Security”, Information Systems Security, Vol. 10 No. 2, pp. 35-43.

Aron, R. and Singh, J. V. (2005). Getting Off shoring Right: Harvard Business Review, December 2005, pp 135-143.

Arthur, A., Strickland J., John E. (2010). Crafting and Executing Strategy; The Quest for

Aubert, B.A., Party, M. and Rivard, S. (1998). Managing the risk of IT outsourcing. Proceedings of the 32nd Hawii International Conference on System Science.

Barney, J (1991). Firm resources and sustained competitive advantage. Journal of Management, Vol. 17, p. 99–120. Barney J.B., and Hesterly,W.(1996). Organizational economics; understanding the relationship between organizations and economic analysis: Sage publications, London

Barthélemy, J. (2003). The seven deadly sins of Outsourcing. Academy of management. Vol. 17, 87-98.

Bauer, R. (1967). Consumer Behavior as Risk Taking, in: Cox, D. F. (1967). Risk Taking and Information Handling in Consumer Behavior. Harvard University Press, Cambridge

Boardman, J. and B. Sauser (2008). Systems Thinking CRC Press.

Bolat, T. and Yılmaz, O. (2009). “The relationship between outsourcing and Organizational performance is it myth or reality for the hotel sector? International Journal of Contemporary Hospitality Management, Vol. 21 No. 1, pp. 7-23

Business Strategy Vol. 1292.

Chanzu, S. M (2002). A survey of Business Outsourcing practices among private manufacturing companies in Nairobi. Unpublished MBA project, University of Nairobi, Nairobi, Kenya

Chase, R.B., Shankar, R., Jacobs, F.R., and Aquilano N.J. (2010), Operations & Supply Management, 12th edition. Tata McGraw Hill Education Private limited: New Delhi

Clark, T.D.; Zmud, R.W. and McCray, G.E. (1995). The Outsourcing of Information Services: Transforming the Nature of Business in the Information Industry”, Journal of Information Technology, Vol. 10, pp. 221-237.

Competitive Advantage. Boston. McGraw-Hill.

Cooper & Schindler (2011). Business Research Methods. India: McGraw-hill.

Delmotte, J. L.S (2008). HR outsourcing: threat or opportunity? Personnel Review Vol. 37 No.5, pp. 543-563.

Dibbern, J., Goles,T., Hirscheim, R. and Jayatilaka, B. (2004). Information Systems Outsourcing: A survey and analysis of the literature. The database for advance. The information systems 34 (4) : 6-102.

Eisenhadt, K (1985). Control: Organization and economic approaches, management science, pp.31, 133(4)-149.

Elmuti, D. (2003). The Perceived Impact of Outsourcing on Organizational Performance”, Mid- American Journal of Business, Vol. 18, No. 2, pp.33-42

Elmuti, D. (2004). The Perceived Impact of Outsourcing on Organizational Performance”, Mid-American Journal of Business, Vol. 18, No. 2, pp.33-42

Espino, R. Tomas F., Victor, P., and Robaina (2004). Outsourcing and its impact on operational objectives and performance: a study of hotels in the Canary Islands”, Hospitality Management, Vol. 23, pp.287-306.

Fogg, M. (2008). Managing Purchasing and Supply Relationships, CIPS, Stamford.

Franceschini, F., Galetto, M., Pignatelli, A., Varetto, M., (2003). Outsourcing guidelines for a structured approach: Benchmarking: An International Journal, 10/3, 246-260,

Gilley, K.M., and Rasheed, A. (2000). Making more by doing less: An analysis of outsourcing and its effects on firm performance: Journal of Management, 26, 4 pp. 763-790

Glagola, J.R. (2000). Outsourcing: Opportunities and Challenges for corporate competitiveness; Part 1, Journal of corporate Real Estate Vol.2 No.1, 44-49: Outsourcing Models pp. 43-44

Gowan, J., & Richard G, M. (2005). The importance of management practices in IS project performance: An empirical study. Journal Of Enterprise Information Management, 18(2), 235-255.

Greaver, M.F (1998): Startegic Outsourcing. A Structured Approach to Outsourcing Decision and initiatives, American Management Association Management.

Gupta, G. and Gupta, H. (1992). Outsourcing the IS function. Is it necessary for your Organization?”, Information Systems Management, Vol. 9 No. 3, pp. 44-50

Hamel,G., and Prahalad, C.K. (1994). Competing for the future; Harvard Business School Press.

Hayes, D.C.; Hunton, J.E. and Reck, J.J. (2000). Information Systems Outsourcing Announcements: Investigating the Impact on the Market Value of Contract-Granting Firms”, Journal of Information Systems, Vol. 14 No. 2, pp. 109-125

Heywood, J. B. (2001). The outsourcing dilemma the search for competitiveness: First Published in Great Britain

Holcomb, T. and M. Hitt (2007). Toward a model of strategic outsourcing; Journal of Operations Management 25: 464-481.

Hui, P. P., Davis-Blake, A., &Broschak, J. P. (2008). Managing Interdependence: The Effects of Outsourcing Structure on the Performance of Complex Projects. Decision Sciences, 39(1), 5-31

Jurison, J. (1995). The Role of Risk and Return in Information Technology Outsourcing Decision. Journal of Information Technology, Vol. 10 No. 4, pp. 239-247

Kasomo D., (2006). Research methods in Education and Humanities. Njoro: Egerton University Press.

Kimaru, F. K. (2014). Outsourcing and operational performance of the Kenya national police service. Retrieved from http://hdl.handle.net/11295/74645

Kinyua, S. (2000). A survey on outsourcing of selected financial activities by publicly quoted companies in Kenya”, Unpublished MBA project, University of Nairobi, Nairobi, Kenya

Kirui, S.K.L (2001). Competitive Advantage through Outsourcing of non-core logistics Activities within the Supply Chain of British America Tobacco Kenya”, Unpublished MBA project, University of Nairobi, Nairobi, Kenya.

Kombo, D. K., & Tromp, D.L. (2006). Proposal and thesis writing: An introduction.Nairobi: Pauline’s

Kotabe, Masaaki, Michael,J. and Murray (2008). Outsourcing Performance and the role of e-commerce: A dynamic perspective: Industrial Marketing management, Vol. 37, pp. 37-45

Kothari C.R. (2004). Quantitative Techniques. New Delhi New Age International publishers.

Kothari, C. (2011). Research Methodology: Methods & Techniques. India: New age Publications.

Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. EducPsychol Meas.

Lacity, M. and Hirschheim, R. (1993). The Information Systems Outsourcing Bandwagon; Sloan Management Review, Vol. 35 No. 1, pp. 73-86.

Lacity, M., Willcocks, L. and Feeny, D. (1998). The value of selective IT outsourcing. Sloan Management Review, 37(3), 13-25.

Levina, N., Ross, J.W., (2003). From the Vendor’s perspective; exploring the value proposition in information technology outsourcing; MIS Quarterly, 27,3, pp. 331-364

Lonsdale C, Cox A (1998). Outsourcing: risks and rewards. Supply Manage., 3: 32-34.

Lonsdale C., Cox A. (1998).Outsourcing: A business guide to risk management tools and techniques, Earlsgate Press.

Lutta, S.M (2003). Outsourcing of distribution logistics with supply chain of E.A Breweries Ltd. Unpublished MBA project, University of Nairobi, Nairobi, Kenya

McCutcheon, D. (1995). Problem sources in Establishing Strategic Supplier Alliance; International Journal of Purchasing and material management Vol.35 No.2, pp. 89-99.

Mclvor, R. (2008), what is right outsourcing strategy for your process?,European Management Journal, Vol.26, pp.24-34

Mugenda, O. &Mugenda, A. (2003). Research Methods; Quantitative and Qualitative Approaches. Nairobi. ACTS Press.

Narayanan, S., Balasubramanian, S., &Swaminathan, J. M. (2011). Managing Outsourced Software Projects: An Analysis of Project Performance and Customer Satisfaction. Production & Operations Management, 20(4), 508-521.

Olson, D.L. (2007). Evaluation of ERP Outsourcing. Computers & Operation Research, Vol. 34 No. 12, pp. 3715- 3724.

Oyugi, V. (2010). The effects of outsourcing on corporate performance at British American Tobacco Kenya Limited. Retrieved from http://erepository.uonbi.ac.ke:8080/handle/123456789/6026

Pavlou, P.A (2001). Integrating trust in the electronic commerce with technology acceptanc Model: Model development and information systems validation. Proceedings of the 7th America‟s conference, USA

Peter Baily et al., (2008).Procurement Principle and Management, Prentice Hall, London.

Postma, T. &Zwart, S. (2001). Strategic Research and Performance of SMEs. Journal of Small

Power, M.J. (2006). The Outsourcing Handbook: How to Implement a Successful Outsourcing Process, Kogan Page Limited.

Prahalad, C. and Hamel, G. (1990). The core competence of the corporation. Harvard Business Review 68(3), 79–91.

PriceWaterhouse Coopers (2000). Growth companies that outsource grow faster, larger, and were profitable than non-out sourcers, PriceWaterhouse Coopers, Yankelovich Partners, Goldstain consulting Group, New York, NY

PriceWaterHouseCooper (2005). The evolution of BPO in India PriceWaterHouseCooper, 1-29

Public Procurement and Disposal Act (2005). Kenya Gazette Supplement No.77 (ActsNo.3): Government Printer, Nairobi

Public Procurement and Disposal Regulations (2006). Kenya Gazette Supplement No.92 (Legislative Supplement No.53) Government Printer, Nairobi

Publications Africa.

Randall,H.L. (1993). Contract logistics. Is outsourcing right for you? The Free Press.

Rubin, A., &Babbie, E. R. (2011). Research methods for social work. Belmont, CA: Brooks/Cole Cengage.

Sarifuzzaman, M. (2012). Impact of outsourcing on company performance study on a local public limited company in Bangladesh.

Tamura, H. (2005). Behavioral models for complex decision analysis. In European Journal of operations research Vol. 166, pp. 655-665e

Teng, S.G and Jaramilo H. (2005). A model for evaluation and selection of supplier in global textile and apparel supply chains: international journal of physical Distribution and Logistics management

Tull, D.S. and Hawkins, D.I. (1984), Marketing Research, Measurement and Method, New York, Macmillan Publishing Company

Yang, D.H., Seongcheol, K., Changi,N and Ja-won,M. (2007) developing a decision model for business process outsourcing: Comuters and operations Research, Vol. 34,pp. 3769-3778




DOI: http://dx.doi.org/10.61426/sjbcm.v2i2.125

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

PAST ISSUES:
20242023202220212020201920182017201620152014
Vol 11, No 4 [2024]Vol 10, No 4 [2023]Vol 9, No 4 [2022]Vol 8, No 4 [2021]Vol 7, No 4 [2020]Vol 6, No 4 [2019]Vol 5, No 4 [2018]Vol 4, No 4 [2017]Vol 3, No 4 [2016]Vol 2, No 2 [2015]Vol 1, No 2 [2014]
 Vol 11, No 3 [2024] Vol 10, No 3 [2023] Vol 9, No 3 [2022]Vol 8, No 3 [2021]Vol 7, No 3 [2020]Vol 6, No 3 [2019]Vol 5, No 3 [2019]Vol 4, No 3 [2017]Vol 3, No 3 [2016]Vol 2, No 1 [2015]Vol 1, No 1 [2014]
 Vol 11, No 2 [2024] Vol 10, No 2 [2023] Vol 9, No 2 [2022]Vol 8, No 2 [2021]Vol 7, No 2 [2020]Vol 6, No 2 [2019]Vol 5, No 2 [2018]Vol 4, No 2 [2017]Vol 3, No 2 [2016]  
 Vol 11, No 1 [2024] Vol 10, No 1 [2023] Vol 9, No 1 [2022]  Vol 8, No 1 [2021]Vol 7, No 1 [2020]Vol 6, No 1 [2019]Vol 5, No 1 [2018]Vol 4, No 1 [2017]Vol 3, No 1 [2016]   


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.