INFLUENCE OF SUPPLIER MANAGEMENT PRACTICES ON SUPPLY CHAIN PERFORMANCE IN PUBLIC HEALTH INSTITUTIONS IN NAIROBI CITY COUNTY, KENYA
Abstract
The aim of the study was to establish the influence of supplier management practices on supply chain performance in the public health institutions in Kenya. The study was built on the Rough set theory, lean acceptance model and Grey Systems Theory. Descriptive research design was used for the study. The target population of this study was 80 procurement managers drawn from the eight health public hospitals in Nairobi City County. The study conducted a pilot study to establish the validity and reliability of the data collection instrument. Quantitative data was entered into SPSS for analysis. Quantitative data was analyzed using descriptive statistics while qualitative data was analyzed by the use of content analysis. Descriptive statistics such as percentages, means and standard deviations were used to analyze the data while inferential statistics such as multiple regression analysis was used to test on the relationship between variables at 5% level of significance. Tables were used to present the findings of the study. The study findings indicated that supplier partnerships, supplier communication, supplier development and supplier relationship Management had a significant positive influence on supply chain performance in the public health institutions in Kenya. The study recommended for proper supplier selection strategy which incorporates the specifications of suppliers based on their capacity to enhance quality managements to effectively ensure there is reduction of procurement costs. The contract period should be based on the contract review process to enhance timely delivery of goods and services. There is need to have adequate supplier development by establishment of adequate supplier rating system as a benchmark to enhance timely delivery of goods and services. The study recommended for establishment of long term supplier relationship management in the public hospitals. This can be achieved by appraising the suppliers annually; they ensure the suppliers are paid in time to motivate them.
Key Words: Supplier Partnerships, Communication, Supplier Development, Supplier Evaluation, Supply Chain
CITATION: Areri, J. M., & Gekara, G. M. (2019). Influence of supplier management practices on supply chain performance in public health institutions in Nairobi City County, Kenya. The Strategic Journal of Business & Change Management, 6 (4), 601 – 615
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DOI: http://dx.doi.org/10.61426/sjbcm.v6i4.1411
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