KNOWLEDGE TRANSFER AND ORGANIZATIONAL INNOVATIVENESS OF HOTELS IN RIVERS STATE
Abstract
This study examined the relationship between knowledge transfer and organizational innovativeness of hotels in Port Harcourt. The study adopted a cross sectional survey research design. Primary data was collected using self-administered questionnaire. The population of the study was made up of 80 managers of 20 selected 3-star hotels in Port Harcourt. There was no need for sampling as the entire population was used as a census. The reliability of the research instrument was determined using the Cronbach Alpha Coefficient with all the items scoring above 0.70. The test of hypotheses was done using the Spearman’s Rank Order Correlation Coefficient with the aid of Statistical Package for Social Sciences version 23.0. The study finding revealed that there is a significant relationship between knowledge transfer and organizational innovativeness of hotels in Port Harcourt. In view of the foregoing, it was concluded that knowledge transfer significantly influence organizational innovativeness of hotels in Port Harcourt. The study therefore, recommended that management of hotels should practically create knowledge repositories as a means of storing and retaining its knowledge resources.
Keywords: Knowledge Transfer, Organizational Innovativeness
CITATION: Pepple, M. O. (2020). Knowledge transfer and organizational innovativeness of hotels in Rivers State. The Strategic Journal of Business & Change Management, 7(1), 160 – 170.
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DOI: http://dx.doi.org/10.61426/sjbcm.v7i1.1514
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