CIVIC VIRTUE AND ORGANIZATIONAL PERFORMANCE OF OIL AND GAS SERVICING FIRMS IN RIVERS STATE, NIGERIA
Abstract
This study examined the relationship between civic virtue and organizational performance of oil and gas servicing firms in Rivers State. The study adopted a cross-sectional survey in its investigation of the variables. Primary data was generated through self-administered questionnaire. The population of the study was 743 (seven hundred and forty three) staff of 10 selected oil and gas servicing firms in Rivers State. The sample size of 261 was determined using the Taro Yamane’s formula for sample size determination. The reliability of the instrument was achieved by the use of the Cronbach Alpha coefficient with all the items scoring above 0.70. The hypotheses were tested using the Spearman’s Rank Order Correlation Coefficient with the aid of Statistical Package for Social Sciences. The finding of the study revealed that there is a positive and significant relationship between civic virtue and organizational performance of oil and gas servicing firms in Rivers State. The study recommended that management of organizations in general and oil and gas servicing firms in particular should endeavor to always seek for prospective applicants who will be instrumental to the growth and development of their organization.
Keywords: Civic Virtue, Organizational Performance, Productivity, Quality Service, Market Share
CITATION: Achebelema, S. D. (2020). Civic virtue and organizational performance of oil and gas servicing firms in Rivers State, Nigeria. The Strategic Journal of Business & Change Management, 7(1), 235 – 246.
Full Text:
PDFReferences
Aaron, J. A., (2014), Reputation and productivity relationship. Cambridge: Cambridge University Press Ltd.
Ajzen, B. S. & Fishbein, R.A. (2000). Rewarding employees loyalty. Academy of Management Executive, 8(2)2 1-29.
Allen, J.T. & Grisafe, M.H. (2011). Management theory and practice. Cambridge: Hench Publishers Limited.
Allport, R. A. (2005). Elements of personnel administration. Delhi: Goran Books Ltd.
Benavide, T. H. & Benach, T. A (2004), Staff training and development. London: Patrice Books Ltd.
Bernadin, J. H. (2015), Psychology: the science of behavior, New Jersey, Pearson Education Publishers Limited.
Bormann, T M., & Kane, R. L. (2011). The myth of self-esteem: finding happiness and solving problems in America. New York: St. Martins Press Limited
Boughton, J. I. (2006). Built to last: Successful habits of visionary companies. New York, Harper Ohm Publisher Ltd.
Boughton, T.E. (2006). Principles of Management. Owerri: Olliverson Publishing Company.
Chien, R. A. (2004). The Pros and cons of management. An atomic approach, Illinois, St Peters Publishers limited.
Chrismall, P. S (2006). Reputation and productivity relationship. Cambridge: Cambridge University Press Ltd.
Cohen, N.O (2008). Discipline in Organization. Owerri: Olliverson Publishers Limited.
Cole, G. A. (2013). Abrasive personality, Oxford, Oxford University Press Limited.
Davidson, M. (2011). The myth of self-esteem: finding happiness and solving problems in America. New York: St. Martins Press Limited
Davidson, W. E. (2011). Key success factors of dedicated and committed employees, Journal of Applied Psychology, 7(12)43-54.
Didier, A. Y. (2012), Knowledge management (km) processes in organizations: theoretical foundations and practice. Morgan and Claypool publishers Ltd.
Didier, A. Y. (2012), On defining attitude and attitude theory, attitude structure: New York, Eribaum Press Limited.
Dorgan, O.H. & Dowdy, R. U. (2004). Management theory and practice. London: Letts publishers Ltd.
Duffy, A. C. (2009). Barriers to effective communications. London, Doyle’s Publishers Ltd.
Duffy, A. C. (2009). On the mechanics of economic development Journal of Monetary Economics. 22(1): 3 - 42.
Dyne, J.O. (2006). Outsouring and organizational performance. Rivers State, Soboma publishers Limited.
Ezirim, C. E. (2005). Management theory and practice. Cambridge: Hench Publishers Limited.
Fred, G. E. & Luthan, J. N. (2009). The art & practice of the learning organization. New York, (NY) Doubleday Currency books.
George, N. J (2008). Productivity in organization. London: Renee Publication Limited.
Graham, T. H. & Van Dyne, T. A (2016), The job satisfaction and job performance relationship, a qualitative and quantitative review. psychological bulletin 127(3)376-407.
Grahan, M. J. & Vandyne, P. K. (2006). Employee and Organizational Commitment, Oxford, Wilson Harman Publishers Limited.
Gupta, R. L. & Chen, T.A (2015). Function of management in a contemporary Organisation, Lagos: University of Lagos Press.
Hamsley, G. H. (2011). Advanced research paradign, NY, McGraw Hill Books Limited.
Harris, A. H. & Malcolm T. A. (2006). Managing organization’s Work Group, Washington DC, Arnold Books Limited.
Harris, H. R. (2006). The myth of self-esteem: finding happiness and solving problems in America. New York: St. Martins Press Limited.
Javier, C. R. (2002). Measuring Methodology, Methods & Techniques. New York, New Age International Publishers limited.
Judge et al., (2002), Attitude strength, attitude structure and resistance to change. Lagos, University of Lagos Press Limited.
Kune D. U. (2006). Management in organization, Oxford, Harriman Books Limited.
Kwante, G. E. (2013). Management theory and practice, Cambridge, Hench Publishers Limited.
Lebas, I. K. (2005). Leadership in organisation, Rivers State: Belks Publishers Limited.
Lebas, R. T, (2005). Stress in Organizations: towards a phase model of burmout. New York: Prague Publisher Ltd 4th edition.
Lehtinen, C. K. & Lehtinen H.E. (2016) The returns to education: microeconomics Journal of Economic Surveys 17(2) 115 - 56.
Luthan, J, R. & Kreitner, H. P. (2007), Commitment: a determinant of productivity performance relationship. New York McGraw Hill Book Limited.
Mullins, R.M, (2001). The economics of agency: examining the effectiveness of network groups among black managers. Journal of Human Relations 5 (6): 177-189.
Murphy, G. A. (2006). Management Theory and Practice, New York, Macmillan Norris Publishers Limited, 5th edition.
Nechoff, B. S. & Yen, R.A. (2004). Rewarding employees loyalty. Academy of Management Executive, 8(2)2 1-29.
Neihoff, D. U. & Yen, T. A. (2004). Organizational disciplinary approaches. New York: Russell Publishers Limited.
Nnedu, U. A. (2010), Attitude strength, attitude structure and resistance to change. Lagos, University of Lagos Press Limited.
Nurudeen, C. H. (2007). Management theory and practice. Onitsha: Africana First. Publishers Limited.
Nwachukwu, C. C. (2008). Management theory and practice, Onitsha, Africana First Publishers Limited.
Nwachukwu, C. C. (2009). Advanced management theory. Kent, Harriman Publications Ltd.
Pandey, J. A., (2015), Element of corporate social responsibility. Cambridge, Cambridge University press Limited, 3rd edition.
Peter, T.H. (2002). Function of Management in a Contemporary Organization, Lagos: University of Lagos Press.
Podaskoff, H. A (2010). How to deal with a poor performance. New York: Mac Graw Hill mc, Limited.
Podsakoff, N.P., Whiting, S.W., Podsakoff, P.M., & Blume, B.D. (2009). Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors: A Meta- Analysis. Journal of Applied Psychology, 94, 122-141.
Quinne, T.H. (2007). Spirit at work: discovering the spirituality in leadership. San Francisco Jossy Bass Publishers Ltd.
Ravasi, R. H. (2005). Managing human resources. Delhi: Parakash Books Ltd.
Redman, G. E. & Snape, J. N. (2005). A three-component conceptualization of organizational commitment. Journal of Human Resources Management Review, 1(10) 6 1-89.
Saunders, R. H. (2006). Advanced management theory. Kent, Harriman Publications Ltd.
Scott R. H.,& Walker, M.T. (2005). Corporate reputation. The Journal of Organizational Performance. Illinois, Ashford Publisher Limited.
Shapiro, A.Y., & Shane, G.H. (2004), Knowledge management (km) and organizational Innovation: theoretical foundations and practice. Harrison Publishers Ltd.
Teas, P. S (2004). Rewarding competent workers for organizational success. Academy of Management Journal. 4(4)88-101.
Tambe, S., & Shanker, M. (2014). A Study of Organizational Citizenship Behaviour (OCB) and Its Dimensions: A Literature Review. International Business Journal of Business and Management, 1, 67-73.
Thurstine, J. D. (2010). Impact of managerial style on employee behavior. Onitsha: Africana First Publishers Ltd.
Zeithaml, M. A. (2008). Research Methods, Fourth Edition, Pearson Publishers
Zeithaml, M. A. (2012). Managing human resources, Delhi, Prakash Books Ltd.
DOI: http://dx.doi.org/10.61426/sjbcm.v7i1.1522
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 3.0 License.
PAST ISSUES:
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.