INFLUENCE OF CRITICAL SUCCESS FACTORS ON PROJECT PERFORMANCE IN NON-GOVERNMENTAL ORGANIZATIONS IN KENYA
Abstract
Project management efficiency and effectiveness has profound implications on any organization’s ability to meet its customer’s demands, its reputation, and its overall financial success. Project critical success factors present the single biggest opportunity for operational efficiency in any organization; therefore, their adoption is paramount in project management. The purpose of the study was to examine influence of cost metrics management on project performance in NGO’s in Kenya with an aim of making recommendations on proper use. To achieve this, the researcher reviewed both theoretical and empirical literature and proposed the research methodology that addressed the gaps identified in literature as well as answer the stipulated research questions. The study employed a descriptive research design, targeting the 168 project managers. The 2018 NGO coordination board directory had a listing of all the 168 NGO’s spread all over the country. As a rule of thumb if the total population is less than 200, census is used. The researcher preferred this method because it allowed an in-depth study of the subject. Data was collected using self-administered questionnaires. Structured questionnaire was used to collect data. Data was analyzed using descriptive and inferential statistics. Quantitative data was analyzed using regression analysis. The qualitative data generated was analyzed by use of Statistical Package of Social Sciences (SPSS). The response rate of the study was 71%. The findings of the study indicated that cost metrics management has a positive relationship with project performance in NGO’s in Kenya. Finally, the study recommended that NGO’s should embrace cost metrics management so as to ascertain the realistic capacity of projects handlers and ensure that there is consistency in reducing cost to improve project performance and further researches should to be carried out in other institutions to find out if the same results can be obtained.
Key words; Cost Metrics Management, Project Performance
CITATION: Muteti, C. N., & Mutiso, J. M. (2020). Influence of critical success factors on project performance in non-governmental organizations in Kenya. The Strategic Journal of Business & Change Management, 7(3), 478 – 488.
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DOI: http://dx.doi.org/10.61426/sjbcm.v7i3.1686
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