DECISIONS SUPPORT SYSTEMS AND ORGANIZATIONAL EFFICIENCY OF THE DEPOSIT MONEY BANKS IN PORT HARCOURT, RIVERS STATE
Abstract
This study investigated the relationship between decisions support systems and organizational efficiency of the deposit money banks in Port Harcourt, Rivers State, Nigeria. The study adopted the descriptive survey research design. Both primary and secondary methods of data collection were employed to obtain relevant data for analysis. The instrument of data collection employed was questionnaire. The study population comprised of the twenty one (21) deposit money banks operating in Port Harcourt as released by central bank of Nigeria (2020). Five (5) copies of questionnaire were administered to top management staff from each of the twenty one (21) deposit money banks, making it total of one hundred and five (105) respondents. The data was analyzed using the Pearson’s Product Movement Correlation statistic through the aid of statistical packages for social science version 23.0. The result of the findings revealed that that there is a significant positive relationship between decision support systems and organizational efficiency of deposit money banks in Port Harcourt. The study concluded decisions support systems has significant positive relationship with organizational efficiency which implies that decisions support systems is indispensable and necessary in ensuring efficiency in the banks. The study also recommended that banks should maximize the use of decision support systems as a powerful tool in their decision making process so as to achieve accurate and timely decision especially in complex situation so as to achieve organizational efficiency.
Keywords: Decisions Support Systems, Organizational Efficiency, Cost Reduction, Real Time
CITATION: Bestman, A. E., & Chinyere, J. O. (2021). Decisions support systems and organizational efficiency of the deposit money banks in Port Harcourt, Rivers State. The Strategic Journal of Business & Change Management, 8 (1), 183 – 196.
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DOI: http://dx.doi.org/10.61426/sjbcm.v8i1.1905
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