EFFECT OF ORGANIZATIONAL STRUCTURES ON PERFORMANCE OF INTERNATIONAL AIRLINES IN KENYA
Abstract
The aim of survey was to investigate the effect of organizational organizational structures on performance of international airlines in Kenya. This research was aimed at the production managers as well as team administrators of international airlines, which had a total of 187 workers. From a total population of 187, 106 people were chosen as the sample size. Utilizing the formulas created by Yamane, this was chosen to make certain that the sample size was a great reflection of the whole demography. The research utilized first-hand information that was mostly quantitative as well as descriptive. After the questionnaires had been stuffed out but also sent back, they were checked for accuracy, categorized, and entered into the SPSS version 22. Statistics were employed to describe as well as figure out what the information meant. In descriptive analysis, the tables of frequency, the mean, as well as the standard deviation were used to find the central tendencies but also the spread of the data, respectively. From the findings in the bivariate correlation, significant relationship was established between organizational structure and organizational performance hence included in the analysis. The survey's conclusion was that organizational structure has such a big impact on how well international airlines in Kenya run as a business. The research also suggested that institutional invest in resources as well as data transmission systems to make certain that that their staff have the correct, expertise, but also proficiencies to do their jobs well and take the company to greater heights.
Key Words: Organizational Structures, Leadership, International Airlines
CITATION: Watiri, C., Senaji, T., & Ogolla, D. (2022). Effect of organizational organizational structures on performance of international airlines in Kenya. The Strategic Journal of Business & Change Management, 9 (2), 58-66.
Full Text:
PDFReferences
Awino, Z. B., Wandera, R. W., Imaita, I., & K’Obonyo, P. (2009). Challenges facing the implementation of differentiation strategy in the operations of the Mumias Sugar Company Limited.
Barney, J. (1991) Firm Resources and Sustained Competitive Advantage. Journal of Management, 17, 99-120. http://dx.doi.org/10.1177/014920639101700108
British Airways, (2019). Continents Shifting, Clouds Gathering: The Trajectory of Global Aviation Expansion. Transport and Sustainability, 19(7), 33-41.
Chingosho, P. (2018). Competitive Intelligence through Data Mining. Journal of Competitive Intelligence and Management. 1(3), 80-9.
Collis, David & Montgomery, C.A., (2008). Competing on resources. 86. 140-150
Drucker, P. (1994), Theory of the Business, Harvard Business Review, September- October, 95-106, Boston, Mass, USA.
Fahy, J. (2000), "The resource‐based view of the firm: some stumbling‐blocks on the road to understanding sustainable competitive advantage", Journal of European Industrial Training, Vol. 24 No. 2/3/4, pp. 94-104. https://doi.org/10.1108/03090590010321061
Fahy, J.C., & Smithee, A. (1999). Strategic Marketing and the Resource Based View of the Firm.
Farah, M., Munga, R.W. & Mbebe, R., (2018), ‘Effects of customer and innovation asset configuration strategies on firm performance’, Journal of Marketing Research 48(3), 587–602. http://dx.doi.org/10.1509/jmkr.48.3.587
Harrington, R.J. (2006). The moderating effects of size, manager tactics and involvement on strategy implementation in food service. Hospitality Management, 25, 373-397.
Kahavya, M. (2015). Internationalization of small and medium-sized technology-based firms: An exploratory study, Management journal, 36(1), 44-59
Lehner, K. (2018). A conceptual and operational delineation of performance, Business Performance Measurement, Cambridge University Press.
Maduenyi, Sylvia and Oke, Adunola Oluremi and Fadeyi, Olatunji and Ajagbe, Akintunde M. (2015) Impact of Organisational Structure on Organisational Performance. In: International Conference on African Development Issues (CU-ICADI) 2015: Social and Economic Models for Development Track, African Leadership Development Centre, Covenant University Canaanland, Ota Ogun State, Nigeria.
Miles, R.E., & Snow, C.C., (2020) Organizational Strategy, structure and process. New York: MC Graw Hill.
Mwangi, E. G. (2012), Air traffic delays and airline operating cost in Kenya: the case of Kenya Airways. Unpublished MBA project, School of Business, University of Nairobi.
Ogalo, E.M., & Musyoka, S.F., (2013). „The importance of structure and process to strategy implementation‟. Business Horizons, 48, 47-54.
Pearce, A. (2020). Handbook of CRM: Achieving excellence in Customer Management. Oxford: Butterworth-Heinemann.
Pearce, J. & Robinson, R. (2013). Strategy Formulation and Implementation, McGraw- Hill/Irwin Publishers, (13th Ed).
Riley, A.R (2015). Competitive Strategies and Firm Performance: A Comparative Study of Malaysian and Indonesian Small and Medium Enterprises. 3rd International Conference on Business and Economic Research (3rd ICBER 2012), 460-474
Richard, Y. E., Prastacos, G & Poulymenakou, A. (2019). The relationship between information and communication technologies adoption and management. Information & Management, 39(8), 659-675.
Rumelt, M. (2021). The effects of training on organizational performance. Global Journal of Management and Business Research, 11(7), 62-68.
Sashittal, H.C., & Wilemon, D. (1996). „Marketing Implementation in Small and Midsized Industrial Firms An Exploratory Study‟. Industrial Marketing Management, 25, 67-78.
Schermerhorn, J. & Gardner, W., (2004). Unleashing individual potential: Performance gains through positive organizational behavior and authentic leadership. Organizational Dynamics. 33. 270-281. 10.1016/j.orgdyn.2004.06.004.
Seng, P. S. (2020). Increasing Competition in the U.S. Domestic Airline Industry through International Competition. Bachelors of Science in Economics Thesis. University of Puget Sound
Smart, C., & Wolf, A. (2007) Technical strategic alliances and performances: the mediating effect of knowledge-based competencies. Universitat Jaume, 5(4), 586- 593).
Spais, A. (2019). The relationship between information and communication technologies adoption and management. Information & Management, 39(8), 659-675.
Tavitiyaman, P., Zhang, H., & Qu, H., (2012). The effect of competitive strategies and organizational structure on hotel performance. International Journal of Contemporary Hospitality Management. 24. 140-159. 10.1108/09596111211197845.
Wilcox, K., & Zeithaml, M. A. (2001). Impact of training and feedback on employee performance. Far East Journal of Psychology and Business, 5(2), 23-33.
DOI: http://dx.doi.org/10.61426/sjbcm.v9i3.2353
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 3.0 License.
PAST ISSUES:
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.