CRITICAL SUCCESS FACTORS AND IMPLEMENTATION OF PROJECTS BY THE DEPARTMENT OF HEALTH AND EMERGENCY SERVICES IN MACHAKOS COUNTY, KENYA

Abstract

The study's objective was to ascertain what traits in Machakos County, Kenya's department of health and emergency services had the biggest impact on a project's likelihood of success. The study used a descriptive research technique. The Kenyan Ministry of Health and Emergency Services conducted a number of operations in Machakos County. The Ministry employees who were in charge of carrying out the Ministry's ideas served as the research's analytical unit. In total, 43 responses, including those from 5 project managers, as well as 38 additional team members were sought. 43 people in total responded to the survey. To gather primary data, questionnaires and interview schedules were issued to all the project managers and members of the team. The Department of Energy, Lands, Housing and Urban Development used six respondents to test the research tools in a pilot study. Based on the research's conclusions, the elements that pitched in success of a project include efforts of individuals in charge of it as well as to the procedures followed for allocating resources, monitoring and evaluating progress and incorporating interested parties. According to the study's findings, the Ministry of Housing and Urban Development (MoHUD) makes every effort to ensure that all pertinent stakeholders are consulted for the projects that is in charge of. To gather complete and accurate data on all project results, the Ministry promotes the start of project activity monitoring at the time of assignment and the conclusion of project task evaluations. To complete the duties, people who are qualified and available are dispatched at the appropriate time. Additionally, all the materials needed to execute the jobs were appropriately distributed. The Ministry's highest levels were assisting ongoing projects with operational support. The Ministry was advised to more clearly define and identify its main internal and external stakeholders after analyzing the data. Project managers must plan how progress will be monitored and evaluated. It's crucial to establish some sort of central hub where all project-related data can be managed, where team member progress can be monitored, and where resources can be fairly distributed in order for this strategy to succeed. Project managers are responsible for determining the project's objectives, determining whether the required resources are available, and staffing the project appropriately. The leadership of the project must communicate its vision to those who will devote their time and energy to make the project a reality so that everyone engaged is aware of what they are aiming towards.

Key Words: Project Management, Resource Allocation, Monitoring, Stakeholder Involvement

CITATION: Sammy, H. M., & Ondara, A. (2023). Critical success factors and implementation of projects by the department of health and emergency services in Machakos County, Kenya. The Strategic Journal of Business & Change Management, 10 (2), 153 –166.