INFLUENCE OF PROCESS MANAGEMENT PRACTICES ON SUPPLY CHAIN PERFORMANCE OF THE LARGE MANUFACTURING FIRMS IN KENYA
Abstract
The purpose of this study was to present the relationship between process management (PM) practices and supply chain performance (SCP) of the large manufacturing firms in Kenya. Cross sectional–descriptive research designs were used to conduct this study. The target population was 499 firms. Stratified sampling was used to arrive at a representative sample of 200 firms whereby a response rate of 72 percent was acquired. A pilot study was conducted to test validity and reliability of the questionnaire. The instrument attained cronbanch alpha above 0.7 which was considered acceptable for the study. A multiple regression model was used to analyze the hypothesized relationships between variables while content analysis was used to analyze qualitative data. The results indicated that process management practices had a positive and significant effect on supply chain performance of large manufacturing firms in Kenya. Therefore the study recommends that manufacturing firms in Kenya should employ PM practices that indentify cost drivers, reduce wastes, embrace teamwork in process decision making within the firm. Additionally the study recommends that further research is required to establish factors that may on the relationship between PM practices and SCP.
Key Words:
Process management, supply chain performance
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DOI: http://dx.doi.org/10.61426/sjbcm.v3i3.287
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