ETHICAL CLIMATES AND ORGANIZATIONAL PERFORMANCE IN CASCADE PREMIER HOTEL IN KIAMBU COUNTY, KENYA
Abstract
This research looked at the effect of ethical climate on organizational performance of Cascade Premier Hotel in Kenya. The study addressed the following specific objectives: to determine the effect of egoistic, benevolence and principle climates on Organizational Performance of Cascade Premier Hotel. This study was underpinned on resource-based view theory, Cognitive Moral Development theory, and social exchange theory. In this study, the descriptive and exploratory research design was adopted. The target population of the study was 150 employees of Cascade Premier Hotel and census approach was adopted. Primary data was collected via the utilization of semi structured questionnaire and validity (face, content, and construct) and reliability (internal consistency) of the research instrument tested. Data collected was analyzed using both descriptive and inferential statistical methods. The outputs of the data analysis were presented in tables, interpretation done using descriptive parameter such as mean and standard deviation, and inferential statistics tested using regression coefficients. Ethical issues guiding research undertaking was adhered to in this study. From the outcome, the study found out the three constructs of ethical climate adopted explained 47.4 percent variation in the dependent variable explained by independent variables in a survey conducted in Cascade Premier Hotel in Kiambu County. It was established from the field survey that benevolence and principle climate had a positive and statistically significant effect on organization performance of Cascade Premier Hotel while the first variable, egoism climate even though was found to be positive, it had a statistical insignificant effect on organization performance of Cascade Premier Hotel in Kiambu County. The research come to a conclusion that ethical climate has a significant effect on organization performance of Cascade Premier Hotel in Kiambu County. The recommendation from the field research is policy makers and authorities in charge of these sectors need to enact, develop, implement, enforce, and put into practices policies that can boost a diverse ethical climate in hotel sector, so as to enable sustained organization performance and growth through a competitive advantage.
Key Words: Ethical Climate, Egoistic, Benevolence, Principle Climates
CITATION: Kamau, L. W., & Gakobo, J. (2024). Ethical climates and organizational performance in cascade premier hotel in Kiambu County, Kenya. The Strategic Journal of Business & Change Management, 11 (1), 559 – 575. http://dx.doi.org/10.61426/sjbcm.v11i1.2872
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DOI: http://dx.doi.org/10.61426/sjbcm.v11i1.2872
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