INFLUENCE OF STIMULATING MANAGERS ON ORGANIZATIONAL PERFORMANCE OF COMMERCIAL BANKS IN KENYA

Chege Thenya Muchiri, Dr. Esther Waiganjo, Dr. James Kahiri

Abstract


The concept of leadership has received considerable public and institution’s attention both in developed and developing world. This study examines the crucial role of stimulating managers on organizational performance of commercial banks in Kenya. The study involved all the commercial banks currently in Kenya. The study thus reached a total of 384 employees, sampled on a stratified random sampling method. The questionnaires were administered through drop and pick method to the respondents targeted. They were then coded and edited for completeness and consistency and entered into Statistical Package for Social Sciences (SPSS version 20). The response rate was 273 respondents which was 71% of the respondents. The study concluded that personal integrity and intensity are powerful drivers for organizational performance and leaders in many organizations create an environment where people willingly engage their passion, creativity, imagination and unique motivations to generate the financial results. Stimulating leaders inspire employees to get a sustainable competitive edge and that strategic leaders enable the organization to engage in a relevant and dynamic way. The study concluded that there was need for future researches to be done to establish other specific areas of employee engagement influenced by transformational leadership behaviors, as well as their contribution to organizational performance. There was need to establish other factors that may influence employee engagement levels which will further boost organizational performance.


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DOI: http://dx.doi.org/10.61426/sjbcm.v3i3.296

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