EFFECT OF REWARD MANAGEMENT PRACTICES ON ORGANIZATIONAL COMMITMENT IN STATE CORPORATIONS IN KENYA: A CASE STUDY OF KEFRI

ZAITUNI CHELANGAT

Abstract


Studies indicate that when employees are committed to organizations they work for they produce better outcomes for such organizations. Rewards are considered as one of the tools for enhancing organizational commitment. The pertinent issues of reward management practices that KEFRI could be facing are similar to what other research institutions are facing. This study therefore sought to investigate the effect of reward management practices on organizational commitment in KEFRI. In this regard, the study was guided by two specific objectives: to establish the effect of benefits administration and to find out what employees perceived as the base for rewards. This study adopted a case study research design using stratified sampling since data was gathered from a single source. The population was divided into sets or strata and which were mutually exclusive.  The unit of analysis was the entire population of KEFRI employees, 1012 in number from which a sample of 100 was derived at from top management, middle and lower level staff. The study used questionnaires and interviews as the data collection instruments.  The research carried out a pilot study to pretest and validate the instruments. Quantitative data collected were analyzed using SPSS (Version 22).  Content analysis was used to test data that was qualitative in nature or aspect of the data collected from the open ended questions. The information was presented using tables, charts and in prose form.

Key Words: Benefits of Administration, Base for Rewards, Rewards Management Practices, Organizational Commitment, KEFRI

 


Full Text:

PDF

References


Adams, J. S. (1965), Inequity in Social Exchange, In L. Berkowitz (Ed.), Advances in Experimental Social Psychology (pp, 267-299), New York, Academic Press

Anttila, E. (2014), Components of Organizational Commitment: a Case Study Consisting Line Managers from Finnish Industrial Company”, University of Tampere School of Education

Ali, A. & Ikhlas, I. (2014). Employee Engagement and Organizational Commitment: Evidence from Jordan. International Journal of Business, 19(2), 2014 Issn: 1083-4346

Allender, S., C, D., & Kelley, P. (2011). Competing Discourses of Workplace Health. Journal for the Social Study of Health, Illness and Medicine, 10(1), 75-93.

Allen, N.J. & Meyer, J.P. (1990). The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization. Journal of Occupational Psychology, 63: 1-18

Al-Nsour, M. (2012). Impact of Tangible and Intangible Rewards on Organizational Commitment: Evidence from the Textile Sector of Pakistan. Journal of Industrial and Business Management, 5, 138-147

Anyim, C., Chidi O., & Badejo A. (2012). Motivation and Employees’ Performance in the Public and Private Sectors in Nigeria. International Journal of Business Administration, Volume 3.

Alexander, D., & Matsson A. (2013). The Impact of Intrinsic and Extrinsic Rewards on employee’s motivation: A Case Study of an Insurance Company. Lund University

Armstrong, M. (2012). Reward Management Practice: Improving Performance through Reward, 4th Ed., 120 Pentonville Road London N1 9JN UK.

Armstrong, M. (2010). Essential Human Resource Management Practice: A guide to People Management., ISBN 9780749459895, 120 Pentonville Road London N1 9JN, UK.

Baker, T. L., Hunt, T. G., & Andrews, M. C. (2006). Promoting ethical behavior and organizational citizenship behaviors: The influence of corporate ethical values. Journal of Business Research, 59(7), 849-857

Bimpitsos, C., & Petridou, E. (2012). A Trans Disciplinary Approach to Training: Preliminary Research Findings Based on a Case Analysis. European Journal of Training and Development, 36(9), 911–929. http://dx.doi.org/10.1108/03090591211280964

Bentein, K.; Vandenberg, R.; Vandenberghe, C., & Stinglhamber, F. (2009). The role of change in the relationship between commitment and turnover: A latent growth modeling approach. Journal of Applied Psychology, 90(3): 468-482.

Caillier, J. (2012). Satisfaction with Work-Life Benefits and Organizational Commitment/Job Involvement Is There A Connection? Review of Public Personnel Administration, December 2013 vol. 33 no. 4 340-364

Cameron, J. & Pierce, D.(1999). Effects of Reward on Intrinsic Motivation: Negative, Neutral and Positive. Psychological Bulletin, 125: 677-691

Cherotich, C. (2012). Evaluating the Effects of Total Reward on Job Satisfaction Among Bank Employees in Nakuru Municipality, Kenya. University of Nairobi.

Chepkirui, C. C. (2014). The Relationship Between Rewards Systems and Job Satisfaction a Case Study at Teachers Service Commission-Kenya. European Journal of Business and Social Sciences, vol.3, no.1 , pp 59-70, April 2014

Deci, E.L. & R.M. Ryan (1985). Intrinsic Motivation and Self-Determination in Human Behaviour. New York, Plenum Press.

Daft, R. (2010). Organization Theory and Design, 10th Ed. South Western Cengage Learning, 5191 NatorpBoulevard, Mason, OH 45040 USA.

Dick, G. (2011). The Influence of Managerial and Job Variables on Organizational Commitment in the Police. Public Administration, 89, 2, 557- 576

Dzuaranin, S. (2012). The Effect of Tangible and Intangible Noncash Rewards on Performance and Satisfaction in Production Setting. Management Accounting Quarterly, Vol.13. (4).

Erbasi, A., & Arat, T. (2012). The Effect of Financial and Non-Financial Incentives on Job Satisfaction: An Examination of Food Chain Premises in Turkey. International Business Research, 5(10), 136-145

Frey, B. S. & Jegen,R. (2001). Motivation Crowding Theory. Journal of Economic Surveys, 15(5): 589-611

Frederick, W. (1911). The Principles of Scientific Management. New York, Harper and Brothers.

Gagne, M. & E. L. Deci (2005). Self-Determination Theory and Work Motivation. Journal of Organizational Behaviour, 26: 331-362

Glazer, S., Daniel, S. & Short, K. (2004). A Study of the Relationship between Organizational Commitment and Human Values in Four Countries. Human Relations, 57(3): 323-45

Hakanen, J., BakkerA. B. & Schaufeli W.B (2006). Burnout and Work Engagement among Teachers. Journal of School Psychology, 43 495–513

Helen, N. Kamau (2014). Fringe Benefits Effects on Employee Productivity in the Public Sector: A Case of State Department of Water, Nairobi County, Kenya. Kenyatta University.

Hofmans, J., De Gieter, S., & Pepermans, R. (2012). Individual differences in the relationship between satisfaction with job rewards and job satisfaction. Journal of Vocational Behavior.

Herzberg, F., Mausner, B., Peterson, R.D. & Capwell, D.F. (1957). Job attitudes: Review of research and opinions. Psychological Service of Pittsburgh, New York: Harper and Brothers.

Hui, C., Lee, C., & Rousseau, D.M. (2004). Employment Relationships in China: Do Workers Relate to the Organization or People?. Organization Science, 15, 232-240.

Hull, C.L. (1951). A Behaviour System: An Introduction to Behaviour Theory Concerning the Individual Organism. New Haven, CT, Yale University Press.

Ivancevich, M., Konopaske R., & Matteson, T. (2008). Organizational Behaviour and Management, 8th Ed., McGraw Hill and Irwin, New York.

Jeevan, J. (2013). Impact of Organizational Climate on Job Satisfaction, Job Commitment and Intention to Leave: An Empirical Model. Journal of Business Theory and Practice Vol. 1, No. 1

Jeong, R. (2013). The Impact of Organizational Justice on Career Satisfaction of Employees in the Public Sector of South Korea. University of Minnesota.

Jai, P. S. & Naval B. (2010). Organizational Commitment and its Impact on Job Satisfaction of Employees: a Comparative Study in Public and Private Sector in India. International Bulletin of Business Administrative.

Juhdi, N., Pa’wan, F., Hansaram, R. M., & Othman, N. A. (2011). HR Practices, Organizational Commitment and Turnover Intention: A Study on Employees in Klang Valley, Malaysia. Recent Researches in Applied Economics, 30–36.

Juergen, B. & Chung, H. (2010). Employee Development and Turnover Intention: Theory Validation. European Journal of Training and Development, 37 (6), 564 - 579

Kathure, D. (2014). Influence of Non Financial Rewards on Employee Commitment at Kenya Tea Development Agency. University of Nairobi.

Kenya Forestry Research Institute (2013), Strategic Plan.

Koskey, A. K. & Sakataka, W. (2015). Effect of reward on employee engagement and commitment at Rift Valley Bottlers Company. International Academic Journal of Human Resource and Business Administration, 1(5), 36-54

Kothari, C. R. (2004). Research Methodology: Methods and Techniques. 2nd Ed. New Dehli, New Age International Publishers Ltd.

Lamba, S. & Choudhary, N. (2013). Impact of Human Resource Management practices on organizational commitment of employees. International Journal of Advancement in Research and Technology, Volume 2, Issue 4, ISSN 2278-7763

Leu, J. F., & Yuenlee X. L. (2014). Organizational Commitment Of White Collar Employees In Damansara Heights, Kuala Lumpur. Journal of Social Economics Research, 2014,1(7): 156-168

Lavrakas (2008). Encyclopedia of Survey Research Methods. SAGE Publications.

Locke, E. A., & Latham, G. P. (1990). A Theory of Goal Setting and Task Performance. Upper Saddle River, New Jersey, Prentice Hall.

Lepper, M.R., D. Greene, & R. E. Nisbett (1973). Undermining Children’s Intrinsic Interest with Extrinsic Rewards: A Test of Over justification Hypothesis. Journal of Personality and Social Psychology, 28: 129-137

Lotta, L. (2012). The impact of financial and non-financial rewards on employee motivation. Turku University of Applied Sciences.

Lew, T. (2011). Affective Organizational Commitment and Turnover Intention of Academics in Malaysia. International Conference on Business and Economics Research, vol.1 IIACSIT Press, Kuala Lumpur, Malaysia.

Lumley, E. J., Coetzee M., Tladinyane R. & Ferreira N. (2011). Exploring the Job Satisfaction and Organizational Commitment of Employees in the Information Technology Environment. Southern African Business Review, 15 Number, 1 2011

Markova, G. (2011). Is Money the Panacea? Rewards for Knowledge Workers. International Journal of Productivity and Performance Management, Vol. 60 No. 8, 813-823.

Maslow, A. H. (1954). Motivation and Personality. New York, Harper and Brothers Taylor.

Muhammad, J. (2011). Job Stress, Job Performance and Organizational Commitment in a Multinational Company: an Empirical Study in Two Countries. International Journal of Business and Social Science.

Mathenge, M. (2011). Disaster Recovery and Business Continuity Plans in Class – A Parastatal in Kenya. School of Business, University Of Nairobi

Maritim, E. (2014). The Perceived Influence of Reward Management Practices In The Retention of Generation Y Employees at G4s Kenya. University of Nairobi.

Meyer, J.P., D.J. Stanley, L. Herscovitch, & L. Topolnytsky, (2004). Affective, Continuance and Normative Commitment to The Organization: A Meta- analysis of Antecedent, Correlates, and Consequences. Journal of Vocational Behavior, 61, 20-52.

Mutua, R.M. (2011). Reward management and employee performance in National Hospital Insurance Fund Kenya. Thesis, University of Nairobi.

Mussie, T.,Tessema, L., Kathryn, J., Ready, L., Abel, B. & Embaye, F. (2013). The Effects of Employee Recognition, Pay, and Benefits on Job Satisfaction: Cross Country Evidence. Journal of Business and Economics, ISSN 2155-7950, Volume 4, No. 1, pp. 1-12

Mugenda, A., & Mugenda, O. (2003). Research Methods Quantitative and Qualitative Approaches, 3rd Ed. Nairobi: Acts Press Publishers.

Muhammad, K., Irfanullah K., Ghulam K., Shadiullah K., Allah N., Farhatullah K. & Naseem Y., (2014). The Impact of Job Satisfaction and Organizational Commitment on the Intention to Leave among the Academicians. International Journal of Academic Research in Business and Social Sciences, Vol. 4, No. 2 ISSN: 2222-6990

Muuo, G. (2013). The Influence Of Reward System On Organizational Perfomance In Public Primary Teacher Training Colleges In Nairobi Zone, Kenya. University of Nairobi.

Negin, M. O. M & Ahmad B. M. (2013). The Impact of Organizational Commitment on Employees Job performance-A Study of Meli Bank. Interdisciplinary Journal of Contemporary Research in Business (IJCRB), Vol.5, No.5, pp.164-171

Ngugi,T. K., Mukulu, E., & Gachunga H.G. (2014). Effect of Reward and Compensation Strategies on the Performance of Commercial Banks In Kenya. International Journal of Education and Research, Vol. 2 No. 1

Nyandema, C. O., & Were S., (2014). Role of Reward Systems in Employee Motivation in Kenyan Deposit Taking Micro Finance Institutions, A Case Study Of Faulu Kenya. International Journal Of Social Sciences Management And Entrepreneurship, 1(2):203-220

Obeidat, Y. B, Taisir R. M. M., & Abdallah B. A., (2013). The Relationships among Human Resource Management Practices, Organizational Commitment, and Knowledge Management Processes: A Structural Equation Modeling Approach. International Journal of Business and Management; Vol. 9, No. 3

Orodho, J. (2003). Essentials of Educational and Social Sciences Research Methods: Qualitative and Quantitative Approaches, Nairobi: Acts Press.

Okumbe, J. (2010). Human Resources Management, an Educational Perspective. Educational Development and Research Bureau.

Ondari, J. (2011). The Influence of Workers performance: an Examination of Motivating Factors for enhancing Job Performance in Public Institutions. Unpublished M.A. Project. University of Nairobi.

Ortega-Parra, A., & Sastre-Castillo, M. A. (2013). Impact of perceived corporate culture on organizational commitment. Management Decision, 51(5), 1071–1083

Osoro, R.B. (2010). Employees’ perceptions of psychological contract violation following implementation of performance contract at the Kenya Forestry Research Institute. Unpublished MBA project, University of Nairobi.

Paquet, M., Gavrancic, A., Gagnon, S., & Duchesne, M. A. (2011). Essential practices of recognition at work: Nature and measurement. Centre for Research and Intervention health organizations McGill University Health Centre. Montreal

Reed, I. (2010). Health Insurance Eligibility, Utilization of Medical Care, and Child Health. Quarterly Journal of Economics, 111(2): 431-446.

Roya, A., Salmiah M., A., Ungku N. U., Ahmad, S. S., & Garmsari M. (2011). The relationship between strategic compensation practices and affective organizational commitment. Interdisciplinary Journal of Research in Business Vol. 1, Issue. 2

Richardsen, A.M., Burke, R.J. & Martinussen, M. (2006). Work and Health Outcomes among Police Officers: The Mediating Role of Police Cynicism and Engagement. International Journal of Stress Management, 13, 555-574.

Riveros, M., & Tsai, T. (2011). Career commitment and organizational commitment in for-profit and non-profit sectors. International Journal of Emerging Science, 1(3), 324–340

Saquib, S., Abrar, M., Bashir, M. & Ahmad, S. (2015). Impact of Tangible and Intangible Rewards on Organizational Commitment: Evidence from the Textile Sector of Pakistan. American Journal of Industrial and Business Management, 2015, 5, 138-147

Salim, H., Khalid, K. & Loke, S. (2011). The Impact of Rewards and Motivation on Job Satisfaction in Water Utility Industry. 2011 International Conference on Financial Management and Economics, IPEDR vol.11

Schlechter, A., Nicola C., & Bussin T. (2015). Attractiveness of Non-Financial Rewards for Prospective Knowledge Workers: An Experimental Investigation, Employee Relations, Vol 37 Iss 3 pp. 274-295

Shueh-Chin, T. (2014). Organizational Justice Influences Foci Commitment of Teachers via Trust. International Journal of Learning, Teaching and Educational Research Vol. 7, No. 1, pp. 78-92, August 2014

Simmon, S. (2010). Predictors of organizational commitment among staff in assisted living. Department of Sociology and Anthropology, University of Central Florida, Orlando, FL32816 USA.

Sullivan, T.J (2010). Applied Social Research: A Tool for the Human Services. Belmont, California: Brooks/Cole – Cengage Learning.

Sowmya, K.R., & Panchanatham N. (2011). Job Burnout: An Outcome of Organizational Politics in Banking Sector.

Thiphaphongphakaphun, P. (2012). Perception of Organizational Politics and Influence of Job Attitude on Organizational Commitment. International College University of the Thai Chamber of Commerce.

Tausif, M. (2012). Influence of Non-Financial Rewards on Job Satisfaction: A Case Study of Educational Sector of Pakistan. Asian Journal of Management Research, Vol. 2, No. 2, 2012

Umoh, G.I., Amah, E., & Wokocha I. H. (2014). Employee Benefits and Continuance Commitment in the Nigerian Manufacturing Industry. IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 16, Issue 2.

UlHaq, M., Jindong, Y., Hussain, N. & Anjum, Z. (2014). Factors Affecting Organizational Commitment Among Bank Officers in Pakistan. IOSR Journal of Business and Management, e-ISSN-487X, Volume 16, Issue 4

Vanhala, S., & Stavrou, E. (2013). Human resource management practices and the HRM—performance link in public and private sector organizations in three Western societal clusters. Baltic Journal of Management, 8(4), 416–437, BJM-12-2012-0115

Varsha, D. & Monika B. (2012). A Study about Employee Commitment and its impact on Sustained Productivity in Indian Auto-Component Industry. European Journal of Business and Social Science, Vol 1, No. 6

Wacheyel, S., David Kuria & Douglas Musiega (2013). GIS Based Forest Cover Change and Vulnerability Analysis: a Case Study of the Nandi North Forest Zone. Journal of Geographical Regional Planning, Vol.6 (5).

Wainaina, L. W. (2015). Determinants of organizational Commitment Among academic Staff in Kenya’s Public and Private Universities. Jomo Kenyatta University of Agriculture and Technology.

Welty, J., Burton, L. & Wells, J. (2014). Examining the Influence of Transformational Leadership, Organizational Commitment, Job Embeddedness, and Job Search Behaviors on Turnover Intentions in Intercollegiate Athletics. Leadership & Organization Development Journal, Vol. 35 No. 8, 2014

Wekesa, O., Namusonge G. S. & Mike Iravo (2015). Influence of Visioning on Organizational Commitment in Kenyan State Corporations. IOSR Journal of Humanities and Social Science (IOSR-JHSS), Volume 20, Issue 5 www.scac.go.ke

Yew, T. (2013). The influence of Human Resources Management (HRM) practices on organizational commitment and turnover intention of academics in Malaysia: The organizational support perspective. Paper presented at the International Conference of Business and Information, Bali, Indonesia.

Yousaf, S., Latif, M.,Aslam,S. & Saddiqu, A. (2014). Impact of Financial and non-Financial Rewards on Employee Motivation. Middle‑East Journal of Scientific Research, 21 (10) 1776‑1786, 2014

Zheng, W., Sharan K. & Wei J. (2010). New Development of Organizational Commitment: A Critical Review. African Journal of Business Management, 4(1), Pp.12-20

Zaman, F. (2011). Reward Management and Job Satisfaction among Frontline Employees in Hotel Industry in Malaysia. Social and Behavioral Sciences, Volume 144, 20 August 2014, Pages 392–402

Ziauddin, L., Khan, M., Ramay, I., & Jan, F. ( 2010). The Impacts of Organizational Commitment on Employee Jobs Performance. European Journal of Social Sciences, vol 15, no. 3, pp. 292-29

Zoran, S. (2012). Fairness Perceptions and Job Satisfaction as Mediators of the Relationship between Leadership. Psychological Topics, 21 (2012), 3, 509-526




DOI: http://dx.doi.org/10.61426/sjbcm.v3i3.300

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

PAST ISSUES:
20242023202220212020201920182017201620152014
Vol 11, No 4 [2024]Vol 10, No 4 [2023]Vol 9, No 4 [2022]Vol 8, No 4 [2021]Vol 7, No 4 [2020]Vol 6, No 4 [2019]Vol 5, No 4 [2018]Vol 4, No 4 [2017]Vol 3, No 4 [2016]Vol 2, No 2 [2015]Vol 1, No 2 [2014]
 Vol 11, No 3 [2024] Vol 10, No 3 [2023] Vol 9, No 3 [2022]Vol 8, No 3 [2021]Vol 7, No 3 [2020]Vol 6, No 3 [2019]Vol 5, No 3 [2019]Vol 4, No 3 [2017]Vol 3, No 3 [2016]Vol 2, No 1 [2015]Vol 1, No 1 [2014]
 Vol 11, No 2 [2024] Vol 10, No 2 [2023] Vol 9, No 2 [2022]Vol 8, No 2 [2021]Vol 7, No 2 [2020]Vol 6, No 2 [2019]Vol 5, No 2 [2018]Vol 4, No 2 [2017]Vol 3, No 2 [2016]  
 Vol 11, No 1 [2024] Vol 10, No 1 [2023] Vol 9, No 1 [2022]  Vol 8, No 1 [2021]Vol 7, No 1 [2020]Vol 6, No 1 [2019]Vol 5, No 1 [2018]Vol 4, No 1 [2017]Vol 3, No 1 [2016]   


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.