INFLUENCE OF KNOWLEDGE POSSESSION ON THE ADOPTION OF ALTERNATE DISPUTE RESOLUTION MECHANISMS OF TRADE UNIONS IN KENYA
Abstract
Trade unions are pivotal in advocating for improved working conditions and social standing for employees, which can significantly affect organizational performance. In Kenya, the formal recognition of Alternative Dispute Resolution (ADR) mechanisms since 2010 has been vital in addressing delays in resolving employee complaints and the increase in labor disputes. This study aimed to identify the factors influencing the adoption of ADR mechanisms of trade unions in Kenya. The research objective was to assess the impact of knowledge possession on the adoption of ADR mechanisms. It also aimed to explore how workplace grievances moderate this relationship. The study was based on the Theory of Perceived Attribute (TPA), addressing gaps such as the absence of policy structures guiding ADR adoption. Utilizing a descriptive survey design, the study employed stratified random sampling to select 354 trade union officials from a population of 4,313. Data were collected through structured questionnaires and analyzed using descriptive and inferential statistics, including correlations, regression, and hypothesis testing. Results revealed a perceived knowledge possession, with ADR adoption. Regression analysis confirmed that these factors positively predict ADR adoption. However, workplace grievances did not significantly moderate the influence of these factors. The findings provide empirical evidence that the factors affecting ADR adoption are consistent, regardless of workplace grievances. This study offers valuable insights for policymakers, trade union officials, and organizations involved in dispute resolution in Kenya. Future research could examine employers' perspectives, trends in other domains, the impact of educational interventions, the role of leadership, organizational culture, and comparative studies on ADR effectiveness across industries.
Key words: Adoption of Alternative Disputes Resolution Mechanism, Knowledge, Possession
CITATION: Khamis, F. A., Ibua, M., Kilungu, M., & Monari, D. (2024). Influence of knowledge possession on the adoption of alternate dispute resolution mechanisms of trade unions in Kenya. The Strategic Journal of Business & Change Management, 11 (3), 606 – 631. http://dx.doi.Org/10.61426/Sjbcm.v11i3.3025
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