STRATEGIC CONTROL AND PERFORMANCE OF COMMERCIAL BANKS IN MOMBASA COUNTY, KENYA
Abstract
The purpose of the study is to investigate the influence of strategic control on organizational performance of commercial banks in Kenya. The study specific objectives are to establish the influence of strategic premise control, strategic surveillance, implementation control and special alert control on organizational performance of commercial banks. The theories anchoring the study are the modern control theory and levers of control theory. The study adopted descriptive survey research design. The target population of the current study was management level staff of tier 1 commercial banks operating in Mombasa County. The study employed stratified random sampling technique. A sample of 64 was chosen by use of Slovins formula. Primary data was collected by use of structured questionnaires. Pilot study was conducted to measure validity and reliability of data collection tools. Data was checked for correctness and analysed quantitatively by use of Statistical Package for Social Science (SPSS) version 25 tool. Descriptive analysis was determined by use of mean and standard deviation while regression analysis was determined by model summary, ANOVA and regression coefficients. Findings were presented in frequency and descriptive tables. The study results revealed that strategic premise control had insignificant effect on performance, however, strategic surveillance, special alert control and implementation control significantly affects organizational performance. The study concludes that the bank effectively communicates and documents planning assumptions, as well as regularly tracks these assumptions within the Corporate Development Plan. The study concludes that strategic surveillance practices significantly affect organizational performance. Also the bank frequently conducts environmental scanning and actively sources business trends in real time from internet sources. There is continuous monitoring of the internal environment to identify potential weaknesses. The researcher recommends that banks should continue strengthening strategic premise control as it significantly impacts organizational performance. To enhance this, it is advised that banks maintain clear communication and thorough documentation of planning assumptions across all relevant departments.
Key Words: Strategic Premise Control, Strategic Surveillance, Implementation Control, Special Alert Control
CITATION: Muasya, M. N., & Kising’u, T. (2025) Strategic control and performance of commercial banks in Mombasa County, Kenya. The Strategic Journal of Business & Change Management, 12 (1), 276 – 290. http://dx.doi.org/10.61426/sjbcm.v12i1.3187
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DOI: http://dx.doi.org/10.61426/sjbcm.v12i1.3187
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