EFFECTS OF WELFARE PROGRAMMES ON EMPLOYEE SATISFACTION IN THE PUBLIC SECTOR: A CASE OF THE PUBLIC SERVICE COMMISSION
Abstract
Many organizations use the concept of employee welfare programmes as a strategy of improving productivity of employees since work related problems could lead to poor quality of life for employees and a decline in performance. Welfare activities promote economic development by increasing efficiency and productivity with the underlying principle being making workers give their loyal services ungrudgingly in genuine spirit of co-operation. The study adopted a descriptive research design. The population size was 213 employees in the Public Service Commission that included the management and the staff. The researcher used a sample size of 137 from the population and used stratified random sampling technique to select the respondents. The study used questionnaires with both closed and open-ended questions to collect data. Data was analyzed using tools such as SPSS 21.0 and descriptive statistics frequency distribution tables, percentages and charts in a bid to determine the status of employee-welfare programmes at PSC. The study was important to various stakeholders including management of the Public and Private sectors as well as other researchers. At the end of the study, the researcher established the effects of compensation programmes and safety and health programmes on employee’s satisfaction in public sector. Based on the research findings, the study concluded that workers compensation programmes and safety and health programmes affected employee satisfaction in public sector. The study recommends that management staff of Public Service Commission should introduce workers compensation programmes in the organization since it had a positive effect on employee satisfaction. The study further recommends that management staff of Public Service Commission should impress safety and health programmes at work place in order to enhance employee satisfaction.
Key Words: Workers Compensation Programmes, Safety and Health in Workplace, Employee Satisfaction
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DOI: http://dx.doi.org/10.61426/sjbcm.v3i4.401
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