EFFECT OF COACHING ON EMPLOYEE PERFORMANCE IN STATE CORPORATIONS IN KENYA
Abstract
The study sought to examine the effect of coaching on employee performance in State Corporations (SCs) in Kenya. Despite the importance of coaching to organizations, little systematic studies exist on how coaching is enabled in firms to improve employee performance. The general objective of the study was therefore to examine the effect of coaching on employee performance in SCs in Kenya. A sample of 126 SCs were randomly picked from the target population of 187. The 126 SCs formed the unit of analysis. The unit of observation was 126 Human Resource experts or their equivalents drawn from the 126 SCs. From 126 respondents, 92 filled the questionnaires and returned. This translated to a response rate of 73%. The study applied mixed methods research with cross-sectional survey design. Multiple regression analysis was adopted being a technique of multivariate analysis. The data was analyzed using SPSS (version 23) and presented by way of means, percentages, standard deviation, tables and figures. Coaching was found to be a major predictor of the variance in employee performance. The study recommended that SCs allocate more resources in coaching activities in comparison to other knowledge transfer processes. The general conclusion drawn from the findings of this study was that coaching significantly improves employee performance in SCs in Kenya and therefore resources should be set aside to support the process in order to solve the problem of employee performance.
Key words: Organizational Performance, State Corporations, Employee Performance, Firms, knowledge transfer.
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DOI: http://dx.doi.org/10.61426/sjbcm.v5i1.618
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