INFLUENCE OF TRAINING ON JUDICIAL SERVICE DELIVERY IN KENYA
Abstract
In any given society conflict is inevitable and hence the need to have institutions in place to deal with dispute resolution. The legal culture is important for how people perceive not only the judiciary but the political system at large. The Judiciary is regarded as the guardian of laws and societal integrity and therefore critical in the guarantee of good governance. The way the judiciary operates in terms of service delivery also has an impact on the country’s economic and development performance. This research examined and documented the drivers of judicial governance reforms on the delivery of services in Kenya. This study adopted a descriptive survey design which was aimed at collecting qualitative and quantitative data using a two stage sampling method. The data that was collected was analyzed using SPSS version 23. The tabulated quantitative data was analyzed using multiple regression analysis and presented in tables, figures and graphs while the qualitative data was analyzed using content analysis technique to come up with themes that were presented in tabular form. The findings revealed that the drivers of judicial governance reforms (Training, Information Communication and Technology) significantly influenced judicial service delivery in Kenya. The study therefore concluded that none of them (training, information communication and technology) could be ignored as each played its role significantly in influencing judicial service delivery. However, there were a few areas that could be improved on and as such this study made several recommendations for improvement some of which include; making justice affordable to everyone; and vetting out corrupt judges.
Key words: Training, Information Communications Technology, Judicial Service Commission Delivery in Kenya
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DOI: http://dx.doi.org/10.61426/sjbcm.v5i1.627
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