DETERMINANTS OF SUCCESSFUL PROJECT IMPLEMENTATION IN SELECTED CONSUMER GOODS COMPANIES IN NAIROBI, KENYA

WELISSA MULEI

Abstract


This study’s objective was to examine the determinants of successful project implementation in consumer goods companies in relation to five leading CG companies in Nairobi, Kenya. The target population was staff involved in the work processes and project implementation at Unilever, Proctor and Gamble, Proctor and Allan, Nestle Foods and East African Breweries Limited in Kenya. The study adopted a census approach to include all the 122 staff involved in project planning, execution, monitoring and closing within the various departments of the five CG companies. Descriptive survey research design was adopted where questionnaires with both open and close-ended questions were administered, to collect primary data. Secondary data was gathered from documented studies and general literature pertinent to the research focus. The collected data was processed using Statistical Package for Social Science (SPSS) version 21. Analyzed data showed that all the independent variables were significant (p<0.05) implying that the results were statistically significant. The t-values revealed that scope management (t=6.611) was the greatest determinant for successful project implementation in the CG company followed by quality management (t=4.687), then project resources (t = 3.890) and finally risk management (t=2.101). The correlation coefficient (r) between successful project implementation and scope management was found to be 0.721 at (p=0.000) while that of the dependent variable and quality management, project resources and risk management was 0.696, 0.686 and 0.647 respectively. All the independent variables were found to significantly influence the dependent variable. The study recommends that CG companies adopt PM processes and techniques for maximized performance and outputs. The findings of the study should be used to create work guidelines, in line with the four theories, for CG companies to factor in their project operations.

Key terms: Scope Management , Risk Management, Quality Management, Project Resources, Project Implementation


Full Text:

PDF

References


Abbott, M. L., & McKinney, J. (2013). Understanding and applying research design. Somerset, US: Wiley

Adyang, B. O. (2012). Procurement category management among fast moving consumer goods companies in Kenya. (Masters Thesis). School of Business, University of Nairobi.

Alexe, C.G. & Alexe, C.M. (2016). The importance of the dimensions of the innovation management in evaluating the innovation capability of the firms in the machine building industry in Romania, Procedia Technology, 22: 999 - 1005. http://dx.doi.org/10.1016/j.protcy.2016.01.127

Association for Educational Communications and Technology [AECT]. (2001). What is descriptive research? In: The Handbook Of Research For Educational Communications and Technology. Retrieved from http://www.aect.org/edtech/ed1/41/41-01.html

Bhatti, T.R. (Ed.). (2005). Critical success factors for the implementation of enterprise resource planning (ERP) empirical validation. Paper presented at The Second International Conference on Innovation in Information Technology (IIT05), Zayed University, College of Business, Dubai, UAE.

Bowers, J., & Khorakian, A. (2014). Integrating risk management in the innovation project, European Journal of Innovation Management, 17(1): 25-40, doi: 10.1108/EJIM-01-2013-0010

Centre for Business Practices (2005). Centre for measures of project management performance and value: A benchmark of current business practices. Retrieved from http://www.pmsolutions.com/audio/PM_Performance_and_Value_List_of_Measures.pdf

Chandran, C. (2004). Research methods with illustrations from Christian ministries. Starbright Services Ltd.

Changellenge (2014). Case study Unilever: Towards a new organization. Retrieved 2017, May 12 from http://changellenge.com/wp-content/uploads/2014/04/CL-Unilever-Organizational- changes-in-INMARKO-ENG.pdf

Cooper, P. R. & Schindler, P.S. (2008). Business research methods (10thed.). Wiley& Sons: New York.

Cozijnsen, A.J., Vrakking, W.J. and van Ijzerloo, M. (2002). Success and failure of 50 innovation projects in Dutch companies. European Journal of Innovation Management, 3(3): 150-159.

Creative Research Systems (2016). Correlation. Retrieved from https://www.surveysystem.com/correlation.htm

Creswell, J. W. (2009). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (3rd ed.). Thousand Oaks, California:Sage Publications

Euro monitor International (2016). Breakfast cereals in Kenya. Country Report. Retrieved from http://www.euromonitor.com/breakfast-cereals-in-kenya/report

Greenland, S. (2005). Target population. In: Encyclopedia of Biostatistics. John Wiley & Sons. http://dx.doi.org/10.1002/0470011815.b2a03126

Gwaya, A.O. (2015). Development of a project management evaluation model for the construction industry in Kenya. (Phd Dissertation). Nairobi: Jomo Kenyatta University of Agriculture and Technology. Retrieved from http://ir.jkuat.ac.ke/

Harter , J. (2015, March 16). Engage your long-time employees to improve performance. Harvard Business Review. Retrieved from https://hbr.org/2015/03/engage-your-long-time-employees-to-improve-performance

Hassan, Z. A., Schattner, P., & Mazza, D. (2006). Doing a pilot study: Why is it essential? Malaysian Family Physician, 1(2 & 3), 70-73

HR Council (2018). HR planning. Community Foundations of Canada. Retrieved from http://hrcouncil.ca/hr-toolkit/planning-risk-assessment.cfm#_secA3

Hsieh, S. F. & Shannon, S. E. (2005). Three approaches to qualitative content analysis. Qualitative Health Research, 15(9), 1277-1288

John, M. P., Mbabazize, M., & Euginia, N. (2017). Role of project resource availability on project success in banking industry in Rwanda: A case of KCB ATM MIS project. European Journal of Business and Social Sciences, 6 (2), 90-98

Johnson, S. (2018). Levels of management decision making. Hearst Newspapers. Retrieved from http://smallbusiness.chron.com/levels-management-decision-making-58222.html

Keegan, A., & Turner, J.R. (2000). The management of innovation in project based firms. ERIM report series research in management. Retrieved from https://core.ac.uk/download/pdf/6906041.pdf

Kostopoulos, K.C., Spanos, Y.E., & Prastacos, G.P. (2004). The resource – based view of the firm and innovation: Identification of critical linkages. Greece: Athens University of Economics. Retrieved from http://ecsocman.hse.ru/data/165/663/1219/rb_view.pdf

Kothari, C.R. & Garg, G. (2014). Research methodology: Methods and techniques (3rd ed). India: New Age International

Kothari, C.R. (2004). Research methodology: Methods and techniques. (2nd ed). New Delhi: New Age International

Kowang, T. O., Long, C.S., & Rasli, A. (2015). Innovation management and performance framework for research. International Education Studies, 8 (6): 32-45

Kwak, Y.H., & Anbari, F.T. (2009). Analyzing project management research: Perspectives from top management journals. International Journals of Project Management, 27(2009): 435-446

Liamputtong, P., and Ezzy, D. (2005). Qualitative research methods (2nd ed). South Melbourne, VIC: Oxford University Press.

McKinney, P. (2011). The 7 immutable laws of innovation: Follow them or risk the consequences. Retrieved 2017, May 10 from http://philmckinney.com/the-7-immutable-laws-of-innovation-follow-them-or-risk-the-consequences/

Mugenda, O. and Mugenda, A. (2003). Research methods: Quantitative & qualitative approaches. Retrieved from http://www.msra.or.ke/documents/Research_Methods_Quantitative_Qualitative_Approaches.pdf

Monette, D.R., Sullivan, T.J., & DeJong, C. R. (2002). Applied social research. Orlando, FLA: Harcourt Press

Nestle (n.d.). About us. Retrieved from http://www.nestle-ea.com/en/aboutus

Newbert, S. L. (2007). Empirical research on the resource-based view of the firm: an assessment and suggestions for future research. Strategic Management Journal. 28: 121 – 146. Doi: 10.1002/smj.573

Neyestani B. (2017). Principles and contributions of Total Quality Mangement (TMQ) gurus on business quality improvement. MPRA Paper No. 77282. https://doi.org/10.5281/zenodo.345428

Oracle’s JD Edwards Enterprise One (n.d.). Solving the real challenges in the consumer goods industry. Retrieved from http://www.oracle.com/us/products/applications/jd-edwards-enterpriseone/consumer-goods-ebook-2638055.pdf

PricewaterhouseCoopers [PwC]. (2014). Project management: Improving performance, reducing risk. Retrieved from https://www.pwc.com/jg/en/publications/ned-presentation-project-management.pdf

Proctor and Allan (2017). About us. Retrieved from http://proctor-allan.com/about-us/

Proctor & Gamble (2016). P&G 2016 Annual Report. Retrieved from https://www.pg.com/it_IT/pdf/Relazione_Annuale_2016.pdf

Project Management Institute [PMI]. (2011). Global dynamics of innovation and project management. Pennsylvania, USA: PMI. Retrieved from http://www.pmi.org/-/media/pmi/documents/public/pdf/white-papers/global-innovations.pdf

Project Management Institute [PMI]. (2013). A guide to the Project Management Body of Knowledge (PMBOK® Guide), (5th ed.). Pennsylvania, USA: PMI

PMI. (2015). Capturing the value of project management. Pulse of Profession, 5 (17).

Ramanuj, M. (2004). Product management in India. India: PHI Learning

Roberts, P., Priest, H., & Traynor, M. (2006). Reliability and validity in research. Nursing Standard. 20 (44): 41-45

Rolstadas, A., Tommelein, I., Schiefloe, P.M., & Ballard, G. (2014). Understanding project success through analysis of project management approach. International Journal of Managing Projects in Business, 7(4): 638 - 660

Selaru, C. (2012). Resource allocation in project management. International Journal of Economic Practices and Theories, 2 (4)

Semuel, H., Siagian, H., & Octavia, S. (2017). The effect of leadership and innovation on differentiation strategy and company performance. Procedia - Social and Behavioral Sciences, 237: 1152-1159

Shane, S. (ed). (2008). Handbook of technology and innovation management. Case Western Reserve University: John Wiley and Sons

Shields, P., & Rangarjan, N. (2013). A Playbook for research methods: Integrating conceptual frameworks and project management. Stillwater, OK: New Forums Press.

Somba, K. (2015). Assessment of the Ministry of Public Works supervision capacity in the construction of public buildings in Kenya. ( Masters thesis). Jomo Kenyatta University of Agriculture and Technology, Nairobi

Trott, P. (2005). Innovation management and new product development. Prentice Hall.

Unilever (2017, May 17). Blue band kicks off good breakfast campaign for school children. Retrieved from https://www.unilever.co.ke/news/press-releases/2017/blue-band-kicks-off-good-breakfast-campaign-for-school-children.html

Wangari, N. (2016, October 26). The top fast moving brands in Kenya. Geopoll. Retrieved from http://blog.geopoll.com/the-top-fast-moving-brands-in-kenya

Yin, R. K. (2009). Case study research: design and methods. (4th ed.) Thousand Oaks, CA: Sage.

Zulu, S. (2007). Impact of project management on project performance: A structural equation modelling approach. In Boyd, D (Ed). Procs 23rd Annual ARCOM Conference, 3-5 September 2007, Belfast, UK, Association of Researchers in Construction Management, 651-660




DOI: http://dx.doi.org/10.61426/sjbcm.v5i2.691

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

PAST ISSUES:
20242023202220212020201920182017201620152014
Vol 11, No 4 [2024]Vol 10, No 4 [2023]Vol 9, No 4 [2022]Vol 8, No 4 [2021]Vol 7, No 4 [2020]Vol 6, No 4 [2019]Vol 5, No 4 [2018]Vol 4, No 4 [2017]Vol 3, No 4 [2016]Vol 2, No 2 [2015]Vol 1, No 2 [2014]
 Vol 11, No 3 [2024] Vol 10, No 3 [2023] Vol 9, No 3 [2022]Vol 8, No 3 [2021]Vol 7, No 3 [2020]Vol 6, No 3 [2019]Vol 5, No 3 [2019]Vol 4, No 3 [2017]Vol 3, No 3 [2016]Vol 2, No 1 [2015]Vol 1, No 1 [2014]
 Vol 11, No 2 [2024] Vol 10, No 2 [2023] Vol 9, No 2 [2022]Vol 8, No 2 [2021]Vol 7, No 2 [2020]Vol 6, No 2 [2019]Vol 5, No 2 [2018]Vol 4, No 2 [2017]Vol 3, No 2 [2016]  
 Vol 11, No 1 [2024] Vol 10, No 1 [2023] Vol 9, No 1 [2022]  Vol 8, No 1 [2021]Vol 7, No 1 [2020]Vol 6, No 1 [2019]Vol 5, No 1 [2018]Vol 4, No 1 [2017]Vol 3, No 1 [2016]   


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.