INFLUENCE OF STRATEGIC HUMAN RESOURCE DEVELOPMENT ON PERFORMANCE OF SACCO’S IN THE PUBLIC ROAD TRANSPORT IN KENYA
Abstract
Despite the fact the strategic management practices influence performance of organizations, limited studies have been conducted to unfold problems experienced in this sector thus formed the basis of conducting this study. The objective of the study was to establish the influence of strategic human resource development on performance of Sacco’s in the Public Road Transport in Kenya. Further, the moderating effect of environmental analysis on the relationship between strategic human resource development and performance of Sacco’s in the public road transport in Kenya was tested. Positivist paradigm and adopted descriptive research design. The target population was 475 Public Road Transport Sacco’s operating in Kenya as per National Transport and Safety Authority report of 2015. Stratified random sampling method was adopted to choose 189. Respondents were selected from large, medium and small public Road Transport Sacco’s operating in Kenya. Managers of public road transport Sacco’s were the respondents of the study. Structured questionnaires were used to collect primary data. Secondary data was collected from internal reports of Sacco’s such as strategic plans and other reports. Data was analyzed quantitatively and tabulated using descriptive statistics. Regression and correlation analysis, were conducted to established statistical relationship between strategic human resource development on performance of Sacco’s in the Public Road Transport Sector in Kenya. The study concluded that strategic human resource development is one of the drivers of performance in public road transport sector Sacco’s if given the attention it deserves. Giving touts and drivers formal training would enhance service delivery thus customer satisfaction and economic growth.
Key Word: Strategic Human Resource Development, Organization Performance
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DOI: http://dx.doi.org/10.61426/sjbcm.v5i3.798
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