JOB SATISFACTION FACTORS INFLUENCING TEACHERS PERFOMANCE IN PUBLIC PRIMARY SCHOOLS: A CASE STUDY OF MOMBASA COUNTY

MARTIN ZABLON CHISAKA, DR. LUCY GICHINGA (Ph.D)

Abstract


This study examined the job satisfaction factors influencing teachers’ performance in public primary schools in Mombasa County. Research design for this study was cross-sectional survey design. The targeted population consists of 2560 primary school teachers from the 129 public primary schools in Mombasa County. Stratified random sampling technique was used to select the participants in the study. A sample of 335 teachers was selected. To collect primary data, a questionnaire was used. The questionnaire contained closed and open ended questions as well as and likert questions. The data was coded and entered into a computer program - Statistical Program for Social Sciences (SPSS) version 22 that was used in data analysis. From the study it was found that, work environment, compensation, teachers’ qualification and gender difference are all important factors influencing job satisfaction. There was high positive correlation between teacher’s performance and each of the four independent variables. The study concluded that all the four factors were important in determining teacher’s performance. Work environment was important because employee’s motivation had influenced by the employer, the management and the environment. At the same time, compensation has a positive relationship with job satisfaction and it is an important facet to employee job satisfaction despite continuous changes in business climate and uncertainty. Gender of an employee also affects job satisfaction given expectations on pay, fringe benefits; nature of job, etc. contrary to the findings of this study. The study recommended among other measures, that both private and public institution should create a working environment that makes employee feel part of the organisation. This includes ensuring a fair size of workload and tasks complexity, safety, culture and making available to employees adequate tools and equipment.

Key terms: Education, Job appreciation, Job satisfaction, Leadership, Monetary rewards, Motivation, Participation, Working condition


Full Text:

PDF

References


Agnieszka, L. G. & Katarzyna, A. (2010).Job satisfaction and gender identity of women managers and non-managers. International Journal of Occupational Medicine and Environmental Health, 23(2), 161–166

Akintayo, D. (2012). Working environment, workers’ morale and perceived productivity in industrial organizations in Nigeria. Education Research Journal, 2(3), 87-93

Akinyele S. T. (2010). The influence of work environment on workers’ productivity: A case study of selected oil and gas industry in Lagos, Nigeria. African Journal on Business Management, 4(3), 299–307.

Ali, M. A., Uz-Zaman, T., Tabassum, F., & Iqbal, Z. (2011). A study of job satisfaction of secondary school teachers. Journal of Education and Practice, 2(1), 32-37.

Amoli, F. A., &Youran, M. (2014).Delving the Relationship between Teacher Empowerment and Job Satisfaction among Iranian EFL Teachers in Tehran Aviation University.Theory and Practice in Language Studies, 4(4), 771-777.

Bakotic, D., & Babic, T. B. (2013). Relationship between Working Conditions and Job Satisfaction: The Case of Croatian Shipbuilding Company. International Journal of Business and Social Science, 4(2), 206-213.

Boyens, M. (2007).Organizational socialization, career aspirations and turnover intentions among design engineers. Leadership and Organization Development Journal, Emerald Group Publishing Limited, 26(6) pp 424-441.

Cambridge Education for Change (1998). London Strengthening Primary Education in Kenya: An evaluation of the strengthening primary education. SPRED project, Kenya, 1991 – 1996

Cappelli, P. (2008). Talent on Demand: Managing Talent in an Age of Uncertainty. Boston, MA: Harvard Business School Press.

Chandran, E. (2004).Research Methods: A Quantitative Approach. Nairobi: Daystar University.

Chaudhry, M. S., Sabir, H. M., Rafi, N., Kalyar, M. N., (2011). Exploring the relationship between salary satisfaction and job satisfaction: A comparison of public and private sector organizations. The Journal of Commerce, 3(4), 1-14.

Clement, A. (2000). Correlates of workers improved morale and productivity in organizations. Journalof Economic Studies 8(2), 40-52.

Creswell, J.W. (2009). Research Design: Qualitative, Quantitative and Mixed Methods Approaches. Los Angeles: Sage Publications.

Forson, A. F., & Opoku, R. (2014). Government’s Restructuring Pay Policy and Job Satisfaction: The Case of Teachers in the Ga West Municipal Assembly of Ghana. International Journal of Management, Knowledge and Learning, 79–99.

Freyermuth, B. (2004). Performance Appraisal Satisfaction and Employee Outcome: Mediating and Moderating roles of work motivation. International Journal of Human Resource Management, 17(3).

Gkolia, A., Belias, D., & Koustelios, A. (2014). Teacher's Job Satisfaction and Self-Efficacy: A Review. European Scientific Journal August 2014 edition,10(22), 1857- 7431.

Griffeth, R., Shore L., & Allen, G. (2000). The role of perceived organizational support and supportive Human Resource Practices in the Turnover Process. Journal of Management, 29(99).

Gupta C. B. (2003). Human Resource Management. New Delhi: Sultan Chard and Sons Educational Publishers.

Hausknecht, P., Rodda, M. &Howard,J. (2009).Targeted Employee Retention: Performance Based and Job-Related differences in reporting reasons for staying.Center for Advanced Human Resource Studies, Cornell University.

Johnson, J, Griffeth, W., & Griffin, M. (2000). Factors discrimination functional and dysfunctional sales force turnover. Journal of Business & Industrial Marketing, 15(6) 399-415.

Kamal,Y., &Hanif, M. F. (2009). Pay and Job Satisfaction: A Comparative Analysis of Different Pakistani Commercial Banks. Paper presented IN 9th National Research Conference held on 25th June 2009

Kehinde, A. (2011). Impact of Job Satisfaction on Absenteeism: A Correlative Study. European Journal of Humanities and Social Sciences, 25-49.

Kothari, C.R. (2004). Research Methodology: Methods and Techniques (2nd Revised ed.).New Delhi: New Age International (P).

Kuria E. (2011) Factors influencing the level of job satisfaction of the deputy head teachers of the public secondary schools in Kenya. Un published thesis: Kenyatta University

Lee, H. (2003). An empirical study of organizational justice as a mediator of the relationship among leader-member exchange and job satisfaction, organizational commitment and turnover intentions in the lodging industries.

Lee-Kelley, L., Blackman, A., & Hurst, P. (2009).An exploration of the relationship between learning organisations and the retention of knowledge workers. The Learning Organization, 14(3), 204-221.

Mafini, C., & Pooe, D. R. I. (2013). The relationship between employee satisfaction and organisational performance: Evidence from a South African government department. The SA Journal of Industrial Psychology, 39(1). Retrieved from: http://www.sajip.co.za/index.php/sajip/article/view/1090/1332

Malik, M. E., Danish, R. Q., & Munir, Y. (2012). The Impact of Pay and Promotion on Job Satisfaction: Evidence from Higher Education Institutes of Pakistan. American Journal of Economics June, 6-9.

McCrea, B. (2001). When good employees retire.Industrial Distribution, 2001(March), pp. 63-66.

Mello, J.A. (2007). Strategic Human Resource Management (2nd ed.). India: Cengage South Western.

Meyer, J. & C. Smith, (2003). HRM practices and organizational commitment: Test of a mediation model. Canadian Journal of Administrative Sciences, 17, 319-331.

Michaelowa, K., & Wittmann, E. (2013). Teacher Job Satisfaction, Student Achievement and the Cost of Primary Education. Evidence from Francophone Sub-Saharan Africa.

Ministry of Education, Science and Technology (2015).National Education Sector Plan. Basic Education Programme Rationale and Approach 2013 – 2018. Nairobi.

Mitchell, R., Holtom, C., & Lee, W. (2001). How to Keep Your Best Employees: Developing an Effective Retention Policy. Academy of Management Executive, 15(4), 96-107.

Mugenda, O.M., &Mugenda, A.G. (2003). Research Methods: Quantitative & Qualitative Approaches. Nairobi: Acts Press.

Mwendwa, L. K. (2011).The Impact of Free Primary Education on Academic Performance in Public Primary Schools in Mombasa County, Kenya. Unpublished MBA Project, University of Nairobi

Nakpodia, E. D. (2011). Work environment and productivity among primary school teachers in Nigeria. International Multidisciplinary Journal, 5(5), 367-381

Ngimbudzi, F. W. (2009). To Investigate Job Satisfaction Among School Teachers in Tanzania: The Case of Njombe District. Dar el Salaam: University of Jyväskylä.

Nyagaya, P. A. (2015). Factors Influencing Teachers’ Level of Job Satisfaction in Public Primary Schools in Kayole Division, Nairobi County. University of Nairobi: Unpublished MBA Thesis.

Ongori, H. &Agolla J. (2009). Paradigm shift in managing career plateau in organization: The best strategy to minimize employee intention to quit. African Journal of Business Management, 3(6), 268-271.

Ongori, H. (2008). A review of the Literature on Employee Turnover.African Journal of Business Management, 1(3), 1-54.

Prince, J. (2005). Career-focused employee transfer processes. Career Development International, 10(4), 293-309.

Pule, S., Mwesigye, J., Kanyangabo, E., & Mbago, R. (2014). Human Resource Policy and Job Satisfaction of Employees in Knowledge-Based Enterprises: A Comparative Study of the Indigenous and Expatriate Teaching Staffs of Kampala International University, Uganda. Global Journal of Human Resource Management, 13-27.

Qasim, S., Cheema, F., & Syed, N. (2012). Exploring Factors Affecting Employees Job Satisfaction at Work. Journal of Management and Social Sciences, 31-39.

Raziq, A. & Maulabakhsh, R. (2015). Impact of Working Environment on Job Satisfaction. Procedia Economics and Finance, 23, 717–725.

Republic of Kenya, (2016). Education Sector Report 2017/18 – 2019/20. Nairobi: Ministry of Education, Science and Technology

Saleem, S., Majeed, S., Aziz, T., & Usman, M. (2013). Determinants of Job Satisfaction among Employees of Banking Industry at Bahawalpur. Journal of Emerging Issues in Economics, Finance and Banking, 50-66.

Salisu, J.B., E. Chinyio and S. Suresh, 2015. The impact of compensation on the job satisfaction of public sector construction workers of Jigawa state of Nigeria. Bus. Manage. 6: 282-296.

Salunke, G. (2015). Work Environment and Its Effect on Job Satisfaction in Cooperative Sugar Factories in Maharashtra, India. Abhinav International Monthly Refereed Journal of Research in Management & Technology, 4(5), 21-31.

Shah, M. J., Musawwir-Ur-Rehman, Akhtar, G., Zafar, H., & Riaz, A. (2012). Job Satisfaction and Motivation of Teachers of Public Educational Institutions. International Journal of Business and Social Science, 3(8), 271-281.

Shahzad, K., Rehman, K. & Abbas, M. (2010).HR Practices and Leadership Styles as Predictors of Employee Attitude and Behaviour. European Journal of Social Sciences, 14 (November), 27-39.

Simatwa, E. M. W. (2011). Job satisfaction and dissatisfaction among teachers in Kenya.Kenya Journal of Education Planning Economics and Management,3(3) 114-123 (ISSN; 2074-5400).

Stanley, B. (2003). Middle level manpower development, skill acquisition and utilization in industries. Journal of Organizational Behaviour, 8(2), 47-53.

Steel, R. & Griffeth, W. (2002). The elusive relationship between perceived employment opportunity and turnover behaviour: A methodological or conceptual artifact. Journal of Applied Psychology, 74(6), 846-854.

Sutherland, M. (2004).Factors affecting the retention of Knowledge Workers. PhD Dissertation, Faculty of Economics and Management Sciences, University of Johannesburg.

Swanepoel, B.J., B.J. Erasmus, H.W. Schenk and T. Tshilongamulenzhe, (2014). South African Human Resource Management: Theory and Practice. 4th Edn., Juta, Cape Town.

Taiwo, A. S. (2010). The influence or work environment on workers’ productivity: a case of selected oil and gas industry in Lagos, Nigeria. African Journal of Business Management, 4(3), 299-307.

Taylor, R. (2004). The Race for Talent: Retaining and Engaging Workers in the 21st Century. Human Resource Planning Journal, 27(3), 12-46.

Usop, A. M., Askandar, D. K., Langguyuan-Kadtong, M., & Usop, D. A. (2013). Work Performance and Job Satisfaction among Teachers. International Journal of Humanities and Social Science, 245-251.

Vikas C. & Ravi, P. (2011).Analysis of factors influencing employees’ productivity, in relation to workplace environment. International Journal of Research in Commerce &Management, 2(5), 21-33

Woodruffe, C. (1999). Winning the Talent War: A Strategic Approach to Attracting, Developing and Retaining the Best People. Chichester, UK: John Wiley & Sons.

Wright, M., Gardner, M., Moynihan, M. & Allen R. (2005). The relationship between HR practices and firm performance: Examining causal order.Personnel Psychology, 58(2), 409–46.

Yamamoto, H. (2006). The relationship between employees’ inter-organizational career orientation and their career strategies.Career Development Journal, 11(3), PP 243-264.

Young, T. (2006).Implementing a knowledge retention strategy.Knowledge Management Review, 9(5), 28-33.

Yusuf N. &Metiboba S. (2012). Work environment and job attitude among employees in a Nigerian work organization. Journal of Sustainable Society, 1(2), 36-43




DOI: http://dx.doi.org/10.61426/sjbcm.v5i4.982

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

PAST ISSUES:
20242023202220212020201920182017201620152014
Vol 11, No 4 [2024]Vol 10, No 4 [2023]Vol 9, No 4 [2022]Vol 8, No 4 [2021]Vol 7, No 4 [2020]Vol 6, No 4 [2019]Vol 5, No 4 [2018]Vol 4, No 4 [2017]Vol 3, No 4 [2016]Vol 2, No 2 [2015]Vol 1, No 2 [2014]
 Vol 11, No 3 [2024] Vol 10, No 3 [2023] Vol 9, No 3 [2022]Vol 8, No 3 [2021]Vol 7, No 3 [2020]Vol 6, No 3 [2019]Vol 5, No 3 [2019]Vol 4, No 3 [2017]Vol 3, No 3 [2016]Vol 2, No 1 [2015]Vol 1, No 1 [2014]
 Vol 11, No 2 [2024] Vol 10, No 2 [2023] Vol 9, No 2 [2022]Vol 8, No 2 [2021]Vol 7, No 2 [2020]Vol 6, No 2 [2019]Vol 5, No 2 [2018]Vol 4, No 2 [2017]Vol 3, No 2 [2016]  
 Vol 11, No 1 [2024] Vol 10, No 1 [2023] Vol 9, No 1 [2022]  Vol 8, No 1 [2021]Vol 7, No 1 [2020]Vol 6, No 1 [2019]Vol 5, No 1 [2018]Vol 4, No 1 [2017]Vol 3, No 1 [2016]   


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.