INFLUENCE OF RECRUITMENT AND SELECTION APPROACHES ON STAFF RETENTION IN FAITH- BASED ORGANIZATIONS: A CASE OF ACK KIBERA PAPER PROJECT, KIBRA SUB-COUNTY IN NAIROBI COUNTY
Abstract
This study sort to examine the influence of staff recruitment and selection approaches on staff retention of employees in ACK Kibera Paper Project a Faith-Based Organization in Kibra Sub-County, Nairobi County, Kenya. The objectives of this study were to examine policies of recruitment and selection practices, establish the link between policies of staff recruitment and staff retention and to establish the extent to which the recruitment and selection practices had influenced staff retention in ACK Kibera Paper Project. This study applied the descriptive research design. The population in this study included all the employees in the Anglican Church of Kenya Kibera Paper Project and those in the management who were a total of 60 employees. The researcher used primary data which was mainly quantitative collected through questionnaires and analyzed through descriptive statistics. The study revealed that in ACK Kibera Paper Project there was no clarity regarding the skills that the employees being recruited were expected to have before being selected for various positions within the project. 84% of the respondents reported that the project recruited employees through a referral system by the Church leaders and there lacked a formal recruitment tool. 91% of the respondents reported that most employees lacked a comprehensive diversified set of skills aside from just knowing how to knit the beads. 77% of the respondents reported that remuneration was not competitive, there was no job security and working conditions were deplorable. In conclusion the research established the nature of recruitment and selection approaches determine the extent to which employees would be retained in an organization. Based on these findings the researcher recommended that they should develop a recruitment tool for the various positions for which they were meant to recruit. There should be provision of skills clarity and skills diversification thus employees feels motivated and utilize their skills fully and this would enhance retention. There should be provision of competitive remuneration and assurance of job security for the staffs.
Key Words: Recruitment, Selection, Staff Retention
CITATION: Irungu, L. N., Njongoro, M., & Kariuki, E. (2019) Influence of recruitment and selection approaches on staff retention in faith- based organizations: A case of ACK Kibera paper project, Kibra Sub-County in Nairobi County. The Strategic Journal of Business & Change Management, 6(1), 1 – 16
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DOI: http://dx.doi.org/10.61426/sjbcm.v6i1.1032
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