JOB BURNOUT AND EMPLOYEE TURNOVER IN DEPOSIT MONEY BANKS IN PORT HARCOURT, NIGERIA
Abstract
This study examined the relationship between job burnout and employees turnover in the Deposit Money Banks in Port Harcourt. Job burnout as the independent variable has dimensions as exhaustion and depersonalization while job dissatisfaction and intention to quite where used as measures of employee turnover. A cross sectional research design was used. Primary data was generated through the use of structured questionnaire. A population of 422 employees was identified and a sample of 136 was determined using the Taro Yamane Sample size determination formula. The study instrument achieved reliability using the Cronbach Alpha Coefficient with all items scoring above 0.70 bench mark. The hypotheses were tested using the Spearman Rank Order Correlation. The study findings revealed that there is a significant relationship between exhaustion and employee turnover. The study concluded that job burnout significantly correlate with be turnover. The study recommended that management of deposit money banks should provide flexible job schedules into human resource management strategies, policies and plans to enable them reduce their level of employee turnover.
Keywords: Job burnout, Exhaustion, Depersonalization, Employee Turnover
CITATION: Egwurugwu, E. (2019). Job burnout and employee turnover in deposit money banks in Port Harcourt, Nigeria. The Strategic Journal of Business & Change Management, 6 (4), 725 – 736
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DOI: http://dx.doi.org/10.61426/sjbcm.v6i4.1421
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