MENTORING AND EMPLOYEE PERFORMANCE IMPROVEMENT IN PUBLIC HOSPITALS IN RIVERS STATE
Abstract
This study examined the relationship between mentoring and employee performance improvement in public hospitals in Rivers State. The study adopted the cross-sectional survey in its investigation of the variables. Primary data was generated through structured questionnaire. The population of the study was 810 employees of twenty Public Hospitals in Rivers State. The sample size was 265 determined using the Taro Yamen’s sample size determination formula. The reliability of the research instrument was achieved by the use of the Crombach Alpha coefficient with all the items scoring above 0.70. The hypotheses were tested using the Spearman’s Rank Order Correlation Statistics. The tests were carried out at a 95% confidence interval and a 0.05 level of significance. Results of hypotheses tests revealed that there is a positive significant relationship between mentoring and employee performance improvement in public hospitals in Rivers State. The study concluded that mentoring significantly predicted employee performance improvement in public hospitals in Rivers State. The study recommended that management of public hospitals should craft a successful mentoring strategy that will focus on the developing critical employee skills, capacities and competencies which will enhance employee performance improvement.
Keywords: Mentoring, Employee Performance Improvement, Job Rotation, Job Enrichment, Competency Mapping
CITATION: Nyengidiki, I., & Nyengidiki, T. (2020). Mentoring and employee performance improvement in public hospitals in Rivers State. The Strategic Journal of Business & Change Management, 7(1), 513 – 524.
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DOI: http://dx.doi.org/10.61426/sjbcm.v7i1.1547
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