EMPLOYEE EMPOWERMENT AND EMPLOYEE TURNOVER IN DEPOSIT MONEY BANKS IN PORT HARCOURT
Abstract
This study examined the relationship between employee empowerment and employee turnover in Deposit Money Banks in Port Harcourt, Nigeria. The study adopted the cross-sectional survey in its investigation of the variables. Primary data was generated through self-administered questionnaire. The population of the study was 202 employees of 21 Deposit Money Banks in Port Harcourt. The sample size of 134 was determined using the Taro Yamane’s formula for sample size determination. The research instrument was validated through supervisor’s vetting and approval while the reliability of the instrument was achieved by the use of the Cronbach Alpha coefficient with all the items scoring above 0.70. Data generated were analyzed and presented using both descriptive and inferential statistical techniques. The hypotheses were tested using the Spearman’s Rank Order Correlation Statistics. The tests were carried out at a 95% confidence interval and a 0.05 level of significance. The findings revealed that employee empowerment positively and significantly influences employee turnover in Deposit Money Banks in Port Harcourt, Nigeria. The study recommended that the management of Deposit money banks should endeavour to empower their staff. In an organization where employees are empowered, collective decision-making and the balanced distribution of authority and responsibility not only increase the employee’s efficiency, work satisfaction and organizational commitment, but also improves the employee’s capacity of meeting expectations and of adapting to change.
Keywords: Employee Empowerment, Employee Turnover, Deposit Money Banks
CITATION: Dumale, W., & Asawo, S. P. (2020). Employee empowerment and employee turnover in deposit money banks in Port Harcourt. The Strategic Journal of Business & Change Management, 7(1), 537 – 549.
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DOI: http://dx.doi.org/10.61426/sjbcm.v7i1.1549
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