WORK FLEXIBILITY AND EMPLOYEE PERFORMANCE IN DEPOSIT MONEY BANKS IN PORT HARCOURT

DR. JOY ADANMA MEKURI-NDIMELE (Ph.D)

Abstract


The study examined the relationship between work flexibility and employee performance in Deposit Money Banks in Rivers State. The study adopted a cross sectional survey research design that solicited responses from employees of Deposit Money Banks in Rivers State. Primary data was collated using structured questionnaire. The population of the study comprised 202 employees of 18 Deposit Money Banks operational in Rivers State. A sample size of 134 was determined using the Taro Yamen sample size formula. The hypotheses were tested using the Spearman Rank Order Correlation with the aid of the Statistical Package for the Social Sciences version 23.0. The study findings revealed that there is a significant relationship between work flexibility and employee performance in Deposit Money Banks in Rivers State. The study concluded that work flexibility bears a significant influence on employee performance in Deposit Money Banks in Rivers State. The study recommends that Deposit Money Banks should incorporate flexible job schedules into human resource management strategies, policies and plans to enhance innovativeness.

Keywords: Work Flexibility, Employee Performance, Quality of Work, Timeliness of Work

CITATION: Mekuri-Ndimele, J. A. (2020). Work flexibility and employee performance in deposit money banks in Port Harcourt.  The Strategic Journal of Business & Change Management, 7(2), 359 – 371.


Full Text:

PDF

References


Agus, A. (2003). The structural linkages between TQM, product quality performance, and business performance: Preliminary empirical study in electronics companies. Singapore Management Review, 27(1), 87-105.

Akinyemi, B. (2012). The influence of affective commitment on citizenship behavior and intention to quit among commercial banks' employees in Nigeria. Journal of Management and Sustainability, 67(3), 23-31.

Aquilano, N.J. & Chase, R. B. (2001). Fundamentals of operations management. Prentice Hall, New Jersey.

Armstrong, M. (2000). A handbook of human resource management practice. Kogan Page Publishers.

Bellavia, G., & Frone, M. (2005). Work-family conflict. In J. Barling, E. K. Kelloway, & M. Frone (Eds.), Handbook of work stress (185-221). Thousand Oaks, California: Sage Publications.

Cascio, W.F. (2006). The economic impact of employee behaviors on organizational performance. California Management Review, 48, 41-59.

Chow, I. H., & Keng-Howe, I. C. (2006). The effect of alternative work schedules on employee performance. International Journal of Employment Studies, 14(1),105-130.

Chow, I.H., & Keng-Howe, I.C. (2006). The effect of alternative work schedules on employee performance. International Journal of Employment Studies, 14(1), 105-130.

Claessens, B., Roe, R. &Rutte (2009). Time management: Logic, effectiveness & challenges, In: Roe, R., Waller, M. & Clegg, S. (Eds), Time in organizational Research, London, Routledge, UK, 23-41

Clark, S. (2000). Work-Family Border Theory: A New Theory of Work-Life Balance. Human Relations, 53, 747-770.

Desrochers, S .& Sargent, L. D. (2004). Boundary/border theory and work-family integration. Organization Management Journal, 1, 40-48.

Eaton, S. C. 2003. If you can use them: Flexibility policies, organizational commitment, and perceived performance. Industrial Relations, 42: 145-167.

Eby, L. T., Casper, W. J., Lockwood, A., Bordeaux, C., & Brinley, A. 2005. Work and family research in IO/OB: Content analysis and review of the literature (1980– 2002). Journal of Vocational Behavior, 66: 124-197.

Edward III, M. S., Clifton, T. J., & Kruse, D. (1996). Flexible work hours and productivity: Some evidence from the pharmaceutical industry. Industrial Relations, 35, 123- 139.

Emslie. H., C. & Hunts, S. K. (2009). Live to work or work to live. A qualitative study of gender & work –life balance among men &women in mid-life. Gender Work Organization, 16(1), 151-172.

Eruteyan, J. O. (2008). Effective time management for high performance in organizations. Journal of Nigerian Institution of Management, 44(3), 21-28.

Gajendran, R. S., & Harrison, D. A. 2007. The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92: 1524-1541.

Gilbert, J. A. & Ivancevich, J. M. (2000). Diversity management time for a new approach. Public Personnel Management, 29, 75-92.

Grover, S., & Crocker, K. (1995). Who appreciates family responsive human resource policies: The Impact of family-friendly policies on organizational attachment of parents and non –parents? Personnel Psychology, 48, 271- 288.

Hill, E., Hawkins, A., Ferris, M., & Weitzman, M. (2001). Finding an extra day a week: The positive influence of perceived job flexibility on work and family life balance. Family Relations, 50, 49-50.

Hill, J., Märtinson, V.K., Ferris, M. & Baker, R.Z. (2004). Beyond the Mommy Track: The Influence of New-Concept Part-time Work for Professional Women on Work and Family. Journal of Family and Economic Issues, 25(1), 121-136.

Hughes, J. & Bozionelos, N. (2007). Work-Life Balance as Source of Job Dissatisfaction and Withdrawal Attitudes. Personnel Review, 36 (1)145 - 154.

Jacobs, J. & Gerson, K. (2000). Do Americans feel overworked? Comparing ideal and actual working time. Work and family: Research informing policy. Thousand Oaks: Sage.

Jung, Y. & Wang, J. (2006). Relationship between total quality management (TQM) and continuous improvement of international project management (CIIPM). Technovation, 26 (5), 716-722.

Kaplan, R.S. & Norton, D.P. (1992). The balanced scorecard – Measures that drive performance, Harvard Business Review, (1), 71-79.

Kelly, E.P., & Kalev, A. (2006).Managing Flexible Work Arrangements in Us Organizations: Formalized Discretion or 'a Right to Ask. Socio-Economic Review, 4(3), 379-416.

Kiragu, D. N. (2005). A Survey on the adoption of the balanced scorecard by selected companies in Kenya. University Of Nairobi, Unpublished MBA Project.

Lewis, S. (2003). Flexible Working Arrangements: Implementation, Outcomes and Management, International Review of Industrial and Organizational Psychology 18, 1-28.

Lipton, M. (2003). Guiding growth: How vision keeps companies on course. Boston, Harvard Business School Press

Mac Donald, P.,Guthrie, D., Bradley, L.,& Shake Speare-Finch. J. (2005).Investigating work family policy aims and employee experiences. Employee Relations, 27(5) 478-494.

Mclean,E., & Collins, C. (2011). High Commitment, Hr Practices employee effort & firm performance: Investigating the effects of Hr practices across employer groups within professional firms. Human Resource Management, 50, 341-363.

McNall, L. A., Masuda, A. D., & Nicklin, J. M. (2010). Flexible work arrangements, job satisfaction, and turnover intentions: The mediating role of work-to-family enrichment. The Journal of Psychology, 144(1), 61-81.

Muchiti, E. and Gachunga, H. (2015). Influence of Work Life Balance on Employee Productivity in Kenya; A case of Milimani Law Courts Nairobi. JKUAT, Kenya.

Okemwa, D. (2016). Relationship between flexible work Arrangement and Commitment of nurses in public Hospitals in Kenya. International Journal of Academic Research in Accounting, Finance and Management; 255-261

Phillips, J. G., Jory, M., & Mogford, M. (2007). Decisional Style and eParticipation, Proceedings of the 19th Australasian conference on Computer-Human Interaction: Entertaining User Interfaces, Adelaide, Australia, November 28-30, 2007, 139-141.

Rau B.L., & Hyland, M. M. (2002). Role conflict and flexible work arrangements: The effects on applicant attraction. Personnel Psychology, 55(1), 111-136.

Robbins, S.F. & Judge, T.A. (2007). Organizational behaviour 12th Edition. New York: Pearson Education Inc., 551-557.

Santos, J.B. & Brito, L. A. L. (2012). Toward a subjective measurement model for firm performance. Brazilian Administrative Review, 9(6), 95-117.

Thompson, J., Arthur A., Strickcan, A. J. & Gamble, J. E. (2010). Crafting and executing strategy. New York, NY.

Todd, S. (2004). Improving Work-Life Balance – What Are Other Countries Doing? Ottawa: Human Resources and Skills Development Canada.

Warner, M. A., & Hausdorf, P. A. (2009). The positive interaction of work and family roles: Using need theory to further understand the work-family interface. Journal of Managerial Psychology, 24(4), 372–385

Williams, J. (2000). Unbending gender; why work and family conflict and what to do about it. NY: Oxford University Press.

Zaman,K.H., Shah,S. S. & Jamsheed,H.(2011).Relationship Between Rewards and Employees Motivation in Non-profit Organisations of Pakistan Business Intelligence Journal,4.

Zu, X. (2009). Infrastructure and core quality management practices: How do they affect quality? International Journal of Quality and Reliability Management, 26(2), 129-149.




DOI: http://dx.doi.org/10.61426/sjbcm.v7i2.1635

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution 3.0 License.

PAST ISSUES:
20242023202220212020201920182017201620152014
Vol 11, No 4 [2024]Vol 10, No 4 [2023]Vol 9, No 4 [2022]Vol 8, No 4 [2021]Vol 7, No 4 [2020]Vol 6, No 4 [2019]Vol 5, No 4 [2018]Vol 4, No 4 [2017]Vol 3, No 4 [2016]Vol 2, No 2 [2015]Vol 1, No 2 [2014]
 Vol 11, No 3 [2024] Vol 10, No 3 [2023] Vol 9, No 3 [2022]Vol 8, No 3 [2021]Vol 7, No 3 [2020]Vol 6, No 3 [2019]Vol 5, No 3 [2019]Vol 4, No 3 [2017]Vol 3, No 3 [2016]Vol 2, No 1 [2015]Vol 1, No 1 [2014]
 Vol 11, No 2 [2024] Vol 10, No 2 [2023] Vol 9, No 2 [2022]Vol 8, No 2 [2021]Vol 7, No 2 [2020]Vol 6, No 2 [2019]Vol 5, No 2 [2018]Vol 4, No 2 [2017]Vol 3, No 2 [2016]  
 Vol 11, No 1 [2024] Vol 10, No 1 [2023] Vol 9, No 1 [2022]  Vol 8, No 1 [2021]Vol 7, No 1 [2020]Vol 6, No 1 [2019]Vol 5, No 1 [2018]Vol 4, No 1 [2017]Vol 3, No 1 [2016]   


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.