INFLUENCE OF HUMAN RESOURCE MANAGEMENT PRACTICES ON EMPLOYEE PERFORMANCE IN PUBLIC UNIVERSITIES IN KENYA: A CASE OF TECHNICAL UNIVERSITY OF KENYA
Abstract
Employee performance contributes significantly to organization performance, thus many organizations especially public organizations like public universities face a number of challenges arising from poor employee performance. While Universities are expected to provide communities both local and international market with high-skilled graduates, there is evidence that public university performance in Kenya is low resulting to mass exodus of lecturers seeking green pastures. While some researchers point at low performance of university staff as the main cause of low pubic university performance, some researchers accuse poor human resource practices in most public universities as the main cause of poor employee performance in public universities. Therefore, the purpose of this study was to investigate the influence of human resource management practices on employee performance in the Technical University of Kenya. The specific objectives included; to determine the effect of; interpersonal communication, employee recognition and employee promotion on employee performance in the Technical university of Kenya. The study was based on the Human Capital Theory and Interpersonal Need Gratification Theory. The study applied descriptive research design. The study used questionnaires and interviews as the data collection instruments. The research carried out a pilot study to pretest and validates the instruments. The data from questionnaires was coded, entered, cleaned and analyzed using a statistical Package for Social Sciences (SPSS 23) and descriptive analysis such as percentages, means, standard deviations and frequencies were computed while for variable relationships, inferential analysis were computed. The findings of the study were that all the three independent variables which are interpersonal communication, employee recognition and employee promotion had a positive and significance influence on the dependent variable which is employee performance. These findings helped public universities in developing prudent human resource management practices that boost employee performance.
Key Words: Employee Performance, Human Resource Management Practices, interpersonal communication, employee recognition, employee promotion
CITATION: Mahando, B., & Juma, D. (2020). Influence of human resource management practices on employee performance in public universities in Kenya: A case of technical university of Kenya. The Strategic Journal of Business & Change Management, 7(2), 405 – 425.
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DOI: http://dx.doi.org/10.61426/sjbcm.v7i2.1638
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