MEDIATION EFFECT OF WORK ENGAGEMENT ON THE RELATIONSHIP BETWEEN ORGANIZATIONAL LEARNING AND EMPLOYEES’ PERFORMANCE IN KENYAN CONTEXT
Abstract
The objective of this study was to examine the mediating effect of work engagement on the relationship between organizational learning and employees’ performance in the context of hospitality firms in Kenya. Descriptive and explanatory research designs were adopted for determining the relationships between variables and establishing models of these relationships. Using stratified random sampling, a sample of 225 participants drawn from classified hospitality firms in Kenya was selected. A cross-sectional design was adopted for data collection using a semi-structured questionnaire. Data was analyzed and interpreted using descriptive and inferential statistics. Multiple regression and correlation analyses were used to measure causal relationship between and among study constructs and test hypotheses. The findings of this study provide evidence that work engagement has positive correlational relationship with organizational learning and employees’ performance and has partial mediation effect on the relationship between organizational learning and employees’ performance. The study established that work engagement is connected to employees’ motivation, morale and job satisfaction. Therefore, firms should manage effectively job level elements such as decision making, scope of responsibility and autonomy in order to create a climate for engaged workers.
Keywords: Employees’ Performance, Organizational Learning, Work Engagement
CITATION: Njoroge, P, T., Bula, H. & Wanyoike, R. (2021). Mediation effect of work engagement on the relationship between organizational learning and employees’ performance in Kenyan context. The Strategic Journal of Business & Change Management, 8 (2), 29 – 44.
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DOI: http://dx.doi.org/10.61426/sjbcm.v8i2.1966
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