INTERPERSONAL RELATIONSHIPS AND PERFORMANCE OF EMPLOYEES IN BUNGOMA COUNTY REFERRAL HOSPITAL
Abstract
Employee Satisfaction is an essential part of every organization if they are striving towards success. Most organizations have been focusing on employee wages and salaries in exchange for dictated work structures. Organizations both in the private and public sector across the globe rely on their workforce for optimum productivity which would in turn result in organizational efficiency. The main objective of this study was to examine the relationship between Interpersonal Relationships and Performance of Employees in Bungoma County Referral Hospital. The study adopted a descriptive survey research design. Target population was from Bungoma County Referral Hospital. Stratified random sampling Technique was used. The Questionnaire was used an instrument of primary data collection. Descriptive and Inferential statistics was analyzed by use of the statistical package of social sciences (SPSS). Descriptive statistics were essential for finding the results of data frequencies, standard deviations and the mean. However, inferential statistics was essential for determination of correlations among the variables of the study. ANOVA was applied on determination of inter-relationship within the variables and at the individual item level; hence, the structural regression model was developed to reflect the relationship among the variables. The results after the analysis indicated a significant positive relationship of Interpersonal Relationships and Performance of Employees at the Bungoma County Referral Hospital. The study embraced the use Interpersonal Relationship Practices at the place of work since it improves employee performance. Furthermore, in order to improve excellent workplace interactions, firms must keep an eye on conflict management frameworks. Organizations should also strive to create a positive working atmosphere that encourages employees to apply their talents and knowledge to the appropriate job duties. The study recommended for further studies on similar variables while applying other methods.
Key words: Interpersonal Relationships, Employee Performance
CITATION: Makheti, A. M., & Juma, D. (2021). Interpersonal relationships and performance of employees in Bungoma County Referral Hospital. The Strategic Journal of Business & Change Management, 8 (4), 451 – 462.
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DOI: http://dx.doi.org/10.61426/sjbcm.v8i4.2115
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