THE MODERATING EFFECT OF CCTV POLICIES ON THE RELATIONSHIP BETWEEN CCTV USE AND POLICE OPERATIONAL OUTCOMES
Abstract
The widespread use of closed-circuit television (CCTV) systems has necessitated the implementation of policies and other regulations to limit their potential for abuse and privacy and civil rights violations. However, little information exists on whether such regulations influence CCTV use and outcomes. Therefore, this study investigated whether CCTV policies moderated the relationship between CCTV use and police operations outcomes in Nairobi City County, Kenya. The study was informed by Rational Choice Theory and Routine Activity Theory. It used both a cross-sectional design and a phenomenological design. The study participants comprised police officers attached to the CCTV command center and police stations in Nairobi County. They were sampled using cluster and purposive sampling. A questionnaire, a key informant interview guide, and a focus group guide were used to collect data. The findings revealed that CCTV policies greatly influenced CCTV use. They did, however, have a statistically insignificant moderated effect on the relationship between CCTV use and police operations outcomes (b =.001, 95% CI [-.410, .408], p =.996). The study concluded that CCTV policies influence CCTV use but do not moderate the relationship between CCTV use and police operations outcomes. It recommended that CCTV policies be published and regularly reviewed, and that police officers be sensitized about them.
Keywords: CCTV, Policies, Police Operations Outcomes, Moderator
CITATION: Kirui, G., Muiya, B., Ochieng, D., & Waithaka, S. (2023). The moderating effect of CCTV policies on the relationship between CCTV use and police operational outcomes. The Strategic Journal of Business & Change Management, 10 (1), 815 – 827.
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DOI: http://dx.doi.org/10.61426/sjbcm.v10i1.2582
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