EVALUATION OF PERFORMANCE APPRAISAL AS A STRATEGY FOR PRODUCTIVITY AMONG PUBLIC SERVANTS: A CASE OF KAKAMEGA COUNTY
Abstract
The purpose of this research was to evaluate the impact of performance appraisal on productivity in the public service. The research was motivated by the fact that there had been concerted efforts to correct the scenario of declining performance of the public service. The Government of Kenya adopted, as a policy, the application of performance Contracts in the management of the Public Service. Having adopted Performance Management in most of the Ministries by the year 2006, research had been carried out mainly among recipients of the service to establish its effectiveness in service delivery. This research was carried out among public servants working at Kakamega County. The target population was 112 respondents on Job group J and above whose statistics were available at the County Governor/Commissioner's office. Descriptive research design was used. Primary data was collected by use of structured questionnaires, with closed ended questions; 100 questionnaires were issued. They were reviewed for completeness and validity, coded and keyed into the computer for analysis using Statistical Package for Social Sciences (SPSS). Percentile comparisons, frequency tables, pie charts and various types of graphs were used for presentation of findings.
Findings showed Performance appraisal had a positive influence in making respondents more transparent to their clients.
Key Words: Performance appraisal, productivity, Kakamega County
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